Question about Canon i9100 InkJet Photo Printer

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Printer prints color, but not black even with new cartridge

Prints prints color text of graphics, but does not print black text. I installed a new black cartridge, but the problem persists

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  • Canon Master
  • 739 Answers

First thing to do is a head clean then do a test print. Do you see any of the black lines?
If not, don't do a deep clean as this uses up too much ink. Remove the ink cartridges and then remove the print head unit.
Run the print head under a hot tap for a few minutes until all the run off is clear. Take it outside if you can and shake it dry vigourously. You can use paper towel if you like but try not to wipe across the nozzles. Make sue the contacts are all dry and refit it to the printer. reinstall the ink cartridges and print a few test pages - the first couple may well be wasted but then it should start to print properly.
Is the black still missing? If it is do another head clean and another test print. Any improvement? If you start to see some black do some more head clean routines and it may well come back to normal. If on the other hand you see no trace of black at all, it could be that the print head is worn out and needs replacing.
This printer is now of an age where the print head may well be failing. Mine had to be replaced last year as one of the colours stopped printing.
The head is not exactly cheap - but it's cheaper than buying a new A3 printer.

Posted on Sep 10, 2009

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