Question about Disney Mix Max Digital Media Player

2 Answers

File (only in video) not recognised

I have two Mix Max and when I sincronice the file (in one everything is OK) but in the other the files of songs OK but but the files of video not OK (I can read file not supported). I do exactly the same in both.

Posted by on

  • 1 more comment 
  • piratescarb Feb 10, 2008

    i have a similar problem.

    One of the mix max is about 2years old. when i try to play the videos in the newer mix max it only shows the file names as 0123.wmv (numbers) and it wont play.

    it is the file placement (directory) on the card? it seems the directory structuring is different.

    how do you check the firmware?

  • Anonymous Feb 23, 2008

    I try to play a movie using the video card, and the oly thing that I get is the message that it reads "file not supported", What should I do?

  • hcook Mar 03, 2008

    I just bought my sons mix match 3 weeks ago and he got a pirates of the carribbean movie to go with it. The movie worked just fine for the first 3 or 4 times that he watched it and now when he puts it in, it says file not supported. We bought another movie to see if it works and it does just fine. What can we do to fix this or do we need to return the pirates movie back to target?

×

Ad

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 93 Answers

There is a firmware update available that should allow your Mix Max to play the videos. Go to http://digiblue.com/customer-service/faqs/disney/mixmax/17.html and there is a link there to download the update instructions.
Hope this helps!

Posted on Feb 13, 2008

Ad
  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 3 Answers

Ok i found the firmware through the settings icon on the mixmax.
it is different p.1.3.006 vs p1.0.026.

not sure if this is the reason for the filenames to be showing up as numbers in the newer mixmax.

also i cant modify the connection mode from auto to mtp

Posted on Feb 10, 2008

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

3 Answers

How do i download music on my mp3 player?


How to Put Songs on Disney Mix Max


The Disney Mix Max portable media player is capable of playing audio files in the MP3 format. It can also play videos formatted as WMV and display photos formatted as JPEG. You can convert audio files into MP3 using the Disney Mix Max software -- Mix It Plug-in. The plug-in works with Windows Media Player 10. This software CD came with the player and is not available online. To download music to the device, you can use Windows Media Player 10 or Windows.

Things You'll Need:

* USB cable
* Mix It Plug-In installation CD

Instructions


Convert Non-MP3 Files

Install Mix It Plug-In. Insert the Mix It Plug-in installation CD into the computer's optical drive. Click "Install Mix It Plug-In" when prompted. If no screen opens, double-click on the "My Computer" icon. Double-click on the installation CD icon. Then double-click on the setup or installation file; this file is often formatted as EXE. Select to have the program saved to your desktop. Then double-click on the desktop icon -- "disneymixitplugin" to open the setup wizard. Click "Next" in the setup screen. Follow any additional setup prompts.



Open Windows Media Player 10 and create a playlist. To create a playlist, click "Library" and select "Now Playing." Drag songs from your computer to the "Now Playlist List" pane. Click the "Now Playing List" title to open the menu and select "Save Playlist As." In the "Save As" dialog box, enter a name for the playlist and select "Save."


Open Mix It Plug-In. Select "Yes" when asked to save analysis information for your music files. The software will analyze each track's compatibility with the Disney Mix Max player.


Press "Go!" to start the conversion process. Once the process is complete, an inactive "Go!" will be displayed. All music that has been converted is still listed in your Windows Media Player 10 playlist. You are now ready to download music to the player using Windows Media Player.

Windows Media Player 10

Open Windows Media Player 10 on your computer.


Remove the USB jack cover located on the bottom of the Disney Mix Max. Insert the compatible end of the USB cable into the USB port on the Disney Mix Max. Insert the other end of the cable into the computer's USB port.


Click "Library" and click a playlist name. To create a playlist, click "Library" and select "Now Playing." Drag songs from your computer to the "Now Playlist List" pane. Click the "Now Playing List" title to open the menu and select "Save Playlist As." In the "Save As" dialog box, enter a name for the playlist and select "Save."



Select the "Sync List" tab and choose "Sync List" from the menu.
.
Verify the items to be synced to the Mix Max, or right-click on a song title and select "Delete" to remove it. Click "Start Sync" to download music to the Mix Max.

Windows


Insert the USB cable to the Disney Mix Max USB jack. Connect the player to the computer with the USB cable.



Click on the desktop "Start" menu and choose "My Computer."


Double-click on the "Removable Disk" that corresponds with your connected device.


Drag songs saved on your computer with your mouse into the Removable Disk folder.


Tips & Warnings

If you converted files using the Mix It Plug-In, you will need to use Windows Media Player 10 to sync them to the player.

Mar 11, 2011 | Disney Mix Max Digital Media Player

1 Answer

How do you delete the ("file not supported" only) songs out of the disney mix max Mp3 player?


Deleting Files,Pictures,Videos,Audio Books, etc. from MP3 Player
Hook up your mp3 player to your computer Go to your desktop and double left click on "My Computer" When it opens you will see listing that says "Devices with Removal Storage" your mp3 player should be listed there. Right click on your mp3 player, and a window will open, right click on "Open" and now your files/songs should be visible. Hold the left click down and drag it across all the files/songs that you do not want this will highlight the files/songs you do not want, release, right click and then click on "Delete" Now you mp3 player should be clear of the files/songs you do not want. Be careful and do not delete files needed to operate your MP3 player. Good Luck, I hope this helps Please rate me, Thank You

Dec 23, 2009 | Disney Mix Max Digital Media Player

1 Answer

Disney mix max problem


Connect your player to the USB port on your computer using the USB connector on the Mix Max. A 'MIX-MAX' window will appear in your My Computer folder which is the player's internal memory. To add more files and songs to your player simply drag and drop MP3 or WMA files from anywhere on your computer into the 'MIX-MAX' window.

For Windows XP, you can utilize Windows Media Player 10 software to convert music on an audio CD into MP3 or WMA format as follows:

Open the Windows Media Player 10 Browser, then click on the 'Rip' icon on the top tool bar. Insert a Music CD into the CD-ROM drive of your computer.
Click on the 'Tools' menu option at the top menu bar, then click on 'Options'; the Option setting menu will appear. Click on Rip Music and set the Rip music to the desired location on the newly ripped music (MP3 format or Windows Media Audio format). Adjust the audio quality as desired. When finished, click 'OK' to confirm the settings.
Click on the 'Rip Music' icon to start ripping the music to your computer.
When the music tracks are ripped; connect the player to your computer. Open the 'MIX-MAX' window and open the ripped music location window.
To add the transferred/ripped music file/songs to your player simply drag and drop the MP3 and/or WMA files into the 'MIX-MAX' window.
When the files are finished loading into the player, follow the 'Safely Remove Hardware' procedure as shown below.
Note: For Windows 98SE, Windows ME, and Windows 2000, please use the Windows Media Player 9 to convert music on an audio CD into MP3 or WMA format.

Downloading WMA files with DRM using Windows Media Player 10 (for Windows XP)

To download WMA files with DRM, follow the procedure described below using the previously installed Windows Media Player 10. Before beginning the procedure please turn the unit on and connect the unit to the computer as previously described.

Open the 'Windows Media Player Browser 10' and click on 'Sync'.
Click on the 'Sync List' pull-down menu to locate the music files you wish to download. Then make sure to click the box next to the files.
Select the Portable Device that you want to copy to from the right side drop-down menu. Click 'Start Sync' to start downloading the WMA file(s) with DRM to the Portable Device.
After finished downloading all the desired files to your unit, follow the 'Safely Remove Hardware' procedure as shown below.
Note: For Windows 98SE, Windows ME, and Windows 2000, please use the Windows Media Player 9 to download WMA files with DRM to your player.

Jun 16, 2008 | Disney Mix Max Digital Media Player

1 Answer

Cant add or delete


It has to make a library file of the contents on the player. It uses that file to display the titles and artists when scrolling through the menus and what not. You'll have to format your player in order to clear it up. This will erase everything and then you can put your songs and stuff back on it. Just make sure that when you do you leave at least 4 megs of space for it to make that library file. Here's a link to the manufacturers instructions on how to format the player.

http://digiblue.com/customer-service/faqs/disney/mixmax/06.html

Mar 17, 2008 | Disney Mix Max Digital Media Player

1 Answer

I cant delete or add songs on my mix max


It has to make a library file of the contents on the player. It uses that file to display the titles and artists when scrolling through the menus and what not. You'll have to format your player in order to clear it up. This will erase everything and then you can put your songs and stuff back on it. Just make sure that when you do you leave at least 4 megs of space for it to make that library file. Here's a link to the manufacturers instructions on how to format the player.

http://digiblue.com/customer-service/faqs/disney/mixmax/06.html

Mar 17, 2008 | Disney Mix Max Digital Media Player

1 Answer

Error free 4mb of space to build music library and disney mix max won't play any songs?


The memory may be corrupt and it can't read the music files correctly. Open your My Computer icon and plug the player into your computer. You should see a new removable disk called Mix Max appear. Right click on the disk and choose Format from the pop up menu. At the Format window make sure that the File System is set to FAT32 and click Start. At the next window click OK to proceed. You'll then need to add the songs back to your player but it should correct the problem. When adding the songs to the player again make sure that you leave at least 4 megabytes of space available so it can create the library file.

Mar 10, 2008 | Disney Mix Max Digital Media Player

1 Answer

Mixmax froze


The memory may be corrupt and it can't read the music files correctly. Open your My Computer icon and plug the player into your computer. You should see a new removable disk called Mix Max appear. Right click on the disk and choose Format from the pop up menu. At the Format window make sure that the File System is set to FAT32 and click Start. At the next window click OK to proceed. You'll then need to add the songs back to your player but it should correct the problem. When adding the songs to the player again make sure that you leave at least 4 megabytes of space available so it can create the library file.

Mar 06, 2008 | Disney Mix Max Digital Media Player

14 Answers

How do you put movies dvds and videos on your mix max mp3 player?


Ok these are the directions from start to finish.

You need Prism Video Converter and Windows Media Encoder 9 series. You can google both and download for free. You use Prism Video Converter to convert AVI or whatever file to WMV and then use Windows Media Encoder 9 Series to convert the WMV file to a WMV9 file. I know its stupid but if you follow my directions it will work and it cheaper then buying the individual cartridges. Once you have these installed do the following.

Click and open up Prism Video Convertor.

Click to "ADD FILES" on top toolbar. Find and choose the movie you want to convert and double click on the movie and it will add it to the list. Add all the movies that you want to convert. Each one takes about an hour.

At the bottom choose a different output folder. Then scroll through the OUTPUT FORMAT tab at the bottom and choose. .WMV

Click on ENCODER OPTIONS and change everything to the following:
Video Compressor------ Windows Media Video 9
Video bit rate ------------- 4096
Sound Compressor ----- Windows Media Audio 9.2
Sound Format ------------ 128 kbps,48 kHz Stereo CBR

Press ok and then click on VIDEO OUTPUT OPTIONS and change everything to the following
Make sure that there is a check next to RESIZE VIDEO "Shrink or enlarge video to selected size."
Width---- 220
Height --- 176

Make sure that there is a check next to CHANGE FRAMERATE
30.00

Click on OK and then CONVERT when the movie is finished you can move on to the next step

------------------------------------------------------------------------------------------------------------------------------------------

STEP 2

Open Windows Media Encoder 9

click on COVERT A FILE and press OK

Then choose your source file ( the movie you just converted with Prism)

Then Choose a new output file like make a new folder and name it MIX MAX MOVIES and click ok

On the next screen just press ok. Don't worry about the setting at this point because we will change them later.

Name the movie. and click ok and FINISH

Once the converter starts press the STOP button on the top toolbar., its RED, a window will pop up, click CLOSE to close the window. Then at the top of the converter click on the PROPERTIES tab. A window will pop open. Click on the COMPRESSION tab in the middle of several tabs. Click EDIT on the right hand side of the COMPRESSION window.

Now you should see 2 tabs. A GENERAL tab and a 259kbps tab

On the GENERAL TAB change everything to the following:

Make sure Video and Audio are both checked
Audio CBR Windows Media Audio 9.2
Video CBR Windows Media Video 9

Click the 259kbps tab and change to the following. ( If you see something I don't mention here THEN DON'T CHANGE IT )

Audio Format 128 kbps, 48 (NOT 44) kHz Stereo CBR
Video Size 220X176
Frame Rate 30
Key Frame Interval 2 sec
Video Bit Rate 384K (this is a little tricky. MAKE SURE IT SAYS 384K)
Buffer Size 5 sec
Video Smoothness 0
Decoder Complexity Simple

for a total of 521.02


CLICK APPLY and wait a few seconds for it to apply and then START ENCODING on top toolbar. When this movie is finished it will play on your MIX MAX, if it still says that the FILE IS NOT SUPPORTED then you have to go into the setting on the max and change the mass storage setting. There are 2 choices can't remember off hand what they are but choose the opposite one obviously and try again. Also you actually have to go to the movies or video tab on the max player not NOW PLAYING cuz that button is pointless.

any problems email me @ cera1756@gmail.com

I have converted many movies that have worked on both our players so if you follow these directions correctly there shouldn't be a problem.

ENJOY

Jan 18, 2008 | Disney Mix Max Digital Media Player

1 Answer

Reading a card


It has to make a library file of the contents on the player. It uses that file to display the titles and artists when scrolling through the menus and what not. You'll have to format your player in order to clear it up. This will erase everything and then you can put your songs and stuff back on it. Just make sure that when you do you leave at least 4 megs of space for it to make that library file. Here's a link to the manufacturers instructions on how to format the player.

http://digiblue.com/customer-service/faqs/disney/mixmax/06.html

Jan 01, 2008 | Disney Mix Max Digital Media Player

1 Answer

Hannah Montana Mix Max


It has to make a library file of the contents on the player. It uses that file to display the titles and artists when scrolling through the menus and what not. You'll have to format your player in order to clear it up. This will erase everything and then you can put your songs and stuff back on it. Just make sure that when you do you leave at least 4 megs of space for it to make that library file. Here's a link to the manufacturers instructions on how to format the player.

http://digiblue.com/customer-service/faqs/disney/mixmax/06.html

Jan 01, 2008 | Disney Mix Max Digital Media Player

Not finding what you are looking for?
Disney Mix Max Digital Media Player Logo

Related Topics:

136 people viewed this question

Ask a Question

Usually answered in minutes!

Top Disney Audio Players & Recorders Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Rick

Level 2 Expert

130 Answers

The Knight
The Knight

Level 3 Expert

75846 Answers

Are you a Disney Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...