Question about SanDisk Sansa e260 MP3 Player
First of all I tried the master reset
now I put the first 4 ep. of dexter on my sansa right and as I'm watching them all is fine untill halfway through ep. 2, the converter had split each episode into two parts and the second half of ep 2 didnt work insted it left my screen blank for 7 min the sansa could not respond to anything I did wouldent even turn off untill finaly turning back on . I plaugged it into my computer and took a look at the vid file and all but the first ep where replaced with strange read only files with wird named like yya but with ~~ over some you know real wird stuff anyway i deleted all but three which cantbe deleted so i try the master resetand there still there and still undeletable, also these files somehow incresed in size from the original vid files beacuse i only got 2099.9 MB out of 3800.9 MB available and the rest of the sansas now empty. oh its a e 260. i hope all the detail i included will help you find a solution.
Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
-Tha Mp3 Doctor
Posted on May 23, 2008
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