Question about Sony Ericsson T650i Cellular Phone
I have a sonyericson T650i.for a month before i was dowloaded some software thru gprs.after a weak all dowloaded sofwares are shown doubles in the display.I went a sonyericson service centre and i asked about the problem.they its not a critical position if you have any problem come and give it for service,i said ok,after a day the display was blinked some time i went again the service centre and shown it they told its a software problem u give the phone we ll install a software after that there is no problem i said now iam going to outing when it is possible they told three days,i cant give and i told iwhere i going roaming there is a service centre so i ll give it there.after i went the new one and told about problem they also said the same,so i handover my cell phone.after three days they send a sms it cant solved so collect the mobile now its on my hand.i can operate and attend the calls and also i make calls i heard sound clearly butthe display is black what can i do?kindly give me a solution for this as soon as possible
Thanks and regards
If I understand your post correctly you say the phone is not very old - you said it began to give trouble after only a month. Clearly the service centre gave bad advice about a phone clearly still under warranty.
The service centre claiming they can't fix it means nothing. Your contract is with the retailer you bought it from and no one else. The phone is faulty and so it is the responsibility of that retailer to either repair the phone or replace it free of charge.
If you have problems there could be a department of your local government that will help and you certainly should contact Sony-Ericsson directly via email AND recorded delivery letter and tell them of your problems and disappointment. Don't hesitate to name the retailer and the two service centres.
Posted on Mar 05, 2017
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Posted on Jan 02, 2017
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