Question about Dyson DCO3 Absolute Bagless Upright Cyclonic Vacuum

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My dyson is not picking up like it should and I have cleaned everything - about a year ago this happen and went to a site that told me how to tear down the unit - not i can not find it - help

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Again take off the beater bar sole plate and check for blockages, where it connects to the small hose, change filter, is the bucket aligned to the main body?
on the bucket they should be a black rubber seal on the hole where it connects the main body

Posted on Sep 10, 2009

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Posted on Jan 02, 2017

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My dyson will not pick up but has suction when using hose only


I have had Dyson All Floors model,( the one with the clutch adjustment to allow transition from carpet to hard floor) for a number of years. Recently pick up from carpet particularly poor. Went through all the solutions as recommended on Dyson website. No blockages, no broken sole plate, bristles (should be around 7mm to 8mm long) protruding ok from soleplate ( these can wear slightly over time but not usually the problem), belt not broken nor slipping. Filters cleaned/ replaced, but still poor pickup. Checking for strength of suction, as recommended by Dyson, both at top of hose and at bottom right inlet revealed no problem there. It turned out the clear inlet hose coming from the soleplate to the underside of the machine was the problem from two viewpoints. Firstly, as can be expected, the clear hose can develop splits after a number of years due to wear and tear. The other, not so obvious, problem is that the hose is also a form of straight spring which is designed to be compressed to a certain degree to an S shape when the machine is in the upright position. Upon pulling the handle back, whilst pushing on the footrest at the bottom results in pressure from the hose/spring being applied to the rear of the sole plate, pushing it on to the carpet. Thereafter the suction takes over, keeping the soleplate firmly fixed to the carpet. The existing hose on my machine had settled in to an S shape over the several years I have had the machine, thereby not pushing firmly enough the rear of the soleplate on to the carpet ( I noticed a significant gap at the rear whilst using the machine). For the couple of splits I had effected a temporary repair using a couple of very narrow strips of Gaffa tape, whilst awaiting the new hose/spring, but only a marginal' if any, improvement. Upon receiving and attaching the new hose/spring the solepate was properly pressed onto the surface of the carpet and pickup was like new.

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My dc01 upright does not pick up dirt as well as when I first used it (new) after many years of faithful service. I regularly disassemble barrel and wash it and clean turbine head and clean filters. Does...


Hi there,

Sorry to hear of your problem with your DC01. Although it sounds as if you've already checked your machine over quite thoroughly, you might find it helpful to visit the Support section of our website to ensure you've covered everything:

http://www.dyson.co.uk/support/help.asp?article=1919&product=DC01-SY-STD

Unfortunately, we are no longer able to supply spare parts, or carry out service or repairs for DC01 and DC02 machines.

However, as the owner of a DC01, you can receive £100 off selected Dyson Ball™ vacuum cleaners, or £70 off selected other Dyson vacuums. We'll also collect and recycle your old machine.

If you have any questions about this offer or would like to discuss this further, please call 0800 954 0153.

Kind regards,

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Hi its Darran at Dyson.

Check that the brush control dial is in the centre position when the machine is locked upright. When you release the head and pull the handle back this dial should mopve forward to the on position. Once here, the brush bar should turn.

If this doesnt resolve the problem, please contact our Helpline on 0800 298 0298 (UK) or 1866MYDYSON (US).

Kind regards
Darran
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Clutch went bad after only 2 years


Try send to bestbuy in home service
Dyson Customer Service - 866-693-9766. Wty Info - Some models have 2 yr Parts & Labor and 5 yr warranty on product manufactured after 8/06

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My dyson dco4 wont pick up when upright


check the internal pipe underneath is not split

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