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Sanyo Microwave EM-G4775

During cooking it suddenly stopped & nothing worked. However later it seemed to be ok, diagnosed overheated & was ok for a while when cooled down. However, last night although it appeared to be working it didn't actually heat anything that was put in it. I have cleaned all vents etc but still the same problem. However I think it may be retaining a memory from yesterday when it first stopped working - there is a symbol 1s showing sometimes, which I have discovered stands for First Stage on the Memory Cook facility - which I have never used before. How do I get rid of it? The only instructions in the manual state:
'When programming the oven to cook by time, use the MEMORY button when setting both the 1st and 2nd stage. The respective lights will come on to indicate which stage the oven is operating in.' -
Doesn't say HOW to actually programme or de-programme the memory cook facility.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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MicrowaveSvc
  • 9098 Answers

SOURCE: LG 1925 Microwave suddenly stopped cooking, other functions work fine!

What you said about the the clock leads me to suggest that you first unplug it for a few minutes then plug it back in. It may just need a good reset. If you don't have your owner's manual you can download one here: http://www.lge.com/support/manual.jsp The mention of odor concerns me. It may just be a bit of food or grease on the waveguide cover, which is a small sheet or panel on the wall or ceiling of the cooking cavity, but it may indicate the failure of a part in the high voltage section. You may have an intermittent door switch. You can see some of my other responses for info on how to get our important text file that helps you diagnose and repair door switches and gives important safety tips.

Posted on Dec 11, 2006

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MicrowaveSvc
  • 9098 Answers

SOURCE: Sanyo Microwave EM-G4775 - doesn't heat up......

It's probably a loose connection at the magnetron or a bad magnetron.

If it's less than one year old, it should be fully covered under warranty. I'd suggest contacting the manufacturer to get it fixed free.

If it's within the magnetron portion of the warranty (usually 5-9 years) but out of the original full warranty (usually 1 year), then your manufacturer will cover the part cost, but not the cost to visit you or the labor charge to do the work.

Some manufacturers (in the US anyway) will send you the magnetron to do it yourself. If nothing else, you can save about $75US by taking it to the shop yourself.

Apparently you're in the UK, judging by the model number.

You can find Sanyo UK microwave owner's manuals here.

You can find Sanyo UK support, parts and authorized servicers here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Oct 13, 2008

MicrowaveSvc
  • 9098 Answers

SOURCE: How to changee clock on

You can find several models of Sanyo microwave manuals here. Even though yours may not be there, there might be one close enough to help you here.

You can locate Sanyo manuals, part distributors and authorized servicers here.

You can find Sanyo UK microwave owner's manuals here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Nov 09, 2008

MicrowaveSvc
  • 9098 Answers

SOURCE: oven won't heat and shuts down after approx. 20 seconds

If it stops after 22 seconds, that means the controller has detected a problem, usually a problem with the inverter or a bad magnetron.

Due to the lethal voltages used and produced in inverters, I do not recommend that an inexperienced person work on these.

You can find an authorized Panasonic servicer here.


We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Dec 18, 2008

MicrowaveSvc
  • 9098 Answers

SOURCE: Microwave Oven Does Not Start Cooking

This is usually caused by either a bad door switch or a loose door switch mount, which are pretty simple problems to fix.

Even though a door switch clicks, it may still be bad inside.

Door switch or mount trouble is usually caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

One test that sometimes helps is to gently lift up (and/or push down) on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa:.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

If you don't find yours, or if you want to look at it without disassembling the oven, you can download it here.

If yours is not shown at the parts site or manual site linked above, Please reply back with your brand and model number so we can help you.

If you only need a switch, you can order a universal type here for $5 postpaid.

If you think the problem is on the control panel, we repair these nationwide by mail for $39.95 postpaid in most cases in about a week or so.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Dec 25, 2008

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You can find several models of Sanyo microwave manuals here. Even though yours may not be there, there might be one close enough to help you here.

You can locate Sanyo manuals, part distributors and authorized servicers here.

You can find Sanyo UK microwave owner's manuals here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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It's probably a loose connection at the magnetron or a bad magnetron.

If it's less than one year old, it should be fully covered under warranty. I'd suggest contacting the manufacturer to get it fixed free.

If it's within the magnetron portion of the warranty (usually 5-9 years) but out of the original full warranty (usually 1 year), then your manufacturer will cover the part cost, but not the cost to visit you or the labor charge to do the work.

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Apparently you're in the UK, judging by the model number.

You can find Sanyo UK microwave owner's manuals here.

You can find Sanyo UK support, parts and authorized servicers here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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