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I have an HP Color LaserJet 2840 All-in-One. I have a Word document that has pictures on it that I was able to print 12 out of 50. Now the printer is giving me a prompt: "Low Memory; Press (check mark) to continue." Following that instruction 3 times, the document still comes out blank. Is the low memory causing the problem? How do I delete memory to make room?

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The standard memory of this HP is 96 MB of RAM. You can add more system RAM for a maximum of 224 MB.

Sounds like the file you're trying to print is rather large, and sending 50 copies through simultaneously may well be eating up the available memory, if the unit is trying to act as a print spooler and process the entire job internally. You may want to try sending a job of 10 through and then waiting until that's processed before sending another batch through.

As an alternative, you could add the additional RAM (as above) and reduce these kinds of problems.

One thing to try is to turn the USB speed down from High Speed to Full Speed. Some of the All-in-One HP's have had problems with their USB speed matching and can cause errors in printing.

Posted on Sep 10, 2009

Testimonial: "I appreciate the info about the RAM; I had no idea about the standard or max Ram available. We will check into this; hopefully it will help for future"

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