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Keeps showing 11 x 17 as original size not matter what size I put on glass. Also feeder is not working.

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Black line going down page only when feeding paper through feeder


There should be a thin piece of glass to the left of the big glass that you put the original to be copied on. Clean the small glass very well and try copying again. If there is a spot on the glass, it will show up on the copy as a line.

Sep 06, 2013 | HP Officejet Pro 8600

1 Answer

Streaks on copies when original is fed through Imageclass MF 4694 top feeder; doesn't happen when on flatbed


There is dirt on the ADF glass. Normally to the left of the flat bed glass, there is a thin glass strip. Clean it with a damp cloth.

Aug 06, 2012 | Canon imageCLASS MF4690 Multifunction...

2 Answers

Paper jams


Paper jams - Kodak Printers

Feb 19, 2011 | Kodak Office Equipment & Supplies

2 Answers

I have a bizhub c252 it was working fine untill we moved to our new office now automatic dispenser is not working,error message say's original size cannot be detected


Check that the chord for the doc feed hasnt come out and that when you put document in the feeder the light comes on and it initialises the tray lift to the ready position it sounds as if the feeder connection is faulty and it is looking for document on the glass face to copy .. it doesnt see the document so it cant work the size out.

Feb 09, 2010 | Minolta Di3510f Bizhub Copier

2 Answers

Printer/Scanner Problems


Does the line show up on PRINTS FROM YOUR COMPUTER also, or only when SCANNING A DOCUMENT? If the line is only from scanned documents, the SCAN GLASS has something stuck on it. The SCAN GLASS is a GLASS **** located under the ORIGINAL FEEDER. It is NOT the plate of glass you place the original on . Look UNDER the original feeder for a scrap of paper stuck in the optical path of the GLASS ****, and remove the scrap, or CLEAN THE SCAN GLASS IF CORRECTION FLUID, INK, ETC ARE STUCK ON IT. If the line shows up on ALL prints, your CHARGE CLEANING SLIDER located in the IMAGING (DRUM) UNIT must be slid all the way to one end of the charger, OR IT WILL CAUSE A BLACK LINE ON ALL PRINTS. Otherwise, the IMAGING UNIT may need to be cleaned or replaced. Toner smudges on the drum would indicate need for cleaning or replacement.

Aug 12, 2008 | HP OfficeJet 9120 All-In-One InkJet...

1 Answer

SC101 ERROR MESSAGE


I'm not familiar with your exact model but for small ricohs....Sc101 means that the standard white level was not detected. When you first turn on your machine the scanner scans a white plate (you will find this plate under the glass or frame near the park position of the scanner (facing down towards the scanner).The scanner will try to take a quick scan of this white plate so it knows the difference between white and black.
You will get this error if anything is preventing the scanner from seeing this plate (exposure lamp not working, Blocked scanner, or more likely a dirty white plate.
Remove the glass, get a mirror and try to find the plate and then clean it with windex. When you turn on machine the scanner will try to scan this white plate( make sure scanner is not getting hung up on anything.
For original size your machine may use paper size sensors that look like small black boxes with two black eyes (under the glass looking up towards the original) make sure these eyes are clean.

Regarding your doc feeder I need more info ( does it attempt to work, etc) describe what it does when you try to use it.

Jan 26, 2008 | Ricoh Aficio 1018D Copier

2 Answers

Keeps asking to load original in document feeder


This has a happy ending. But first, the obligatory narrative:
The HP site has advice on how to deal with a document feeder that doesn't detect your document. It doesn't talk about the opposite problem, which is what molecular is describing. I had the identical problem yesterday. I'd place the original on the glass and it kept demanding that I put the original in the feeder. So I got into a chat session with the HP technician. Her advice, (based on the possibility that a power surge had created the problem) unplug from everything, restart, and retry. The problem persisted. I told her so. She broke the connection. Nice.
So here is how I fixed it. Using the Setup button>Tools>3. Restore factory defaults, I returned the device to its factory settings. I put the original on the glass and it made the copy without a problem.
Here is a pure speculation. There are at least two ways to enter settings related to two-sided copying. I had used one to enter the settings (two-sided original to two-sided copy, as it happens) and later tried to use another button to change those settings. I noticed the 2-sided settings did not change. I believe the feeder is the default for two-sided copying. So when the system failed to clear the settings, it failed to clear the default. Once I returned all settings to the factory originals, the problem disappeared.

Jan 13, 2008 | HP OfficeJet 7410 All-In-One InkJet...

4 Answers

Print Problem - vertical lines


If the problem only occurs when using the document feeder, the problem is not usually caused by the drum. When using the document feeder, try to notice where the scanner (the light assembly under your scan glass)stops just before the paper is being fed. Some multifunction machines have a small piece of glass that is separate from the large scan glass and the scanner assembly stays parked underneith it as the original is being fed over it. Most likely there is something on the glass where the scanner parks as originals are being fed thru the feeder. When putting your original on the large scan glass to copy, the mark on the glass will only show as a spot, but will show as a vertical line thru the whole copy when using the feeder.

Feb 23, 2007 | Brother MFC-7820N Laser Printer

2 Answers

Xerox workcenter XD120f


The small scanner glass (not the full size glass) has some dirt on it. Use a lint-free cloth (not paper) with alcohol or Windex and clean the glass. This should help.

Nov 14, 2006 | Xerox WorkCentre XD120f Copier

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