Question about HP Officejet Pro 8500 Wireless All-In-One InkJet Printer

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My Officejet Pro 8500 won't scan, although it did fine originally

Worked to perfection after I bought it. Today, three weeks later, I put a document on the glass to scan, hit 'scan' and got the error message 'no scan options'. It also said to 'refer to device documentation'.

I didn't change any software or any settings. Suggestions?

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It won't scan unless the HP scanning software is loaded and running on your PC, it needs to know where and how to scan, which is the scan options. It will scan and make a copy if you press copy, but it won't scan when you press scan unless that software is running.

Posted on Sep 10, 2009

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THANK YOU I DID NOT HAVE TO BREAK MY HEAD :)

Posted on Apr 25, 2010

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2 Answers

Scanner not found on computer


Try un-installing your 8500 related software, re-boot and re-install from disk.
If you don't have the installation disk go to:-

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3752459&lc=en&cc=uk&dlc=en&lang=en&cc=uk

and start by entering your operating system details

Nov 21, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

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My HP Office Jet won't print the entire document sent to it when it is asked to print double sided. And repeatedly will fail at the exact same spot in each document; although the spot where it fails is...


There are 3 step to repair 1018 error

If you got 1018 error then there is a 94% chance that your computer has registry problems. To repair 1018 error you need to follow the steps below:

* Step 1 - Download a Perfect Optimizer,install this error repair tool.
* Step 2 - Click the Repair All Button.It will scan you pc for Free.
* Step 3 - Then click the Repair All Button again and your done! It is very easy to repair 1018 error.

Here are the url of Perfect Optimizer:http://www.pcerrorremover.com/tidpp-1018...

Jul 06, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

Wireless printing to HP officejet Pro 8500 Wireless Printer


Open "Control Panel".
Open "Printers".
Click to select the printer.
Click the "offline/online" button, to mark it as "online".
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Apr 10, 2010 | Computers & Internet

1 Answer

My Officejet Pro 8500 won't scan, says "no scan options"


Kindly install the scanner software for printer the driver software cd just re install it will install the scanner software and make sure in device manger there is not other usb device listed if it is there just remove it. And refresh it in will automatically install the driver.
Hope this helps. Please rate my response.
Thanks.
Have a good day.

Mar 23, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

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How to scan with hp officejet j4680


Hi,

Please install the printer software and try to scan via the installed software from the computer. Or, start scan using scan button from printer; after installing software.

Regards,
Rizwan

Mar 02, 2010 | HP Officejet J4680 InkJet Printer

1 Answer

I just bought Officejet Pro 8500 A909. Installed


first of all disconnect the power cable from the back of the printer
press and hold the power button for 20-30 seconds
reconnect the power cable turn onn the printer
if you still get the same mesage , follow the steps mentioned in the URL below
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01624398&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=3752459&lang=en
if still it does not work call hp your printer is in warranty and they will replace the unit for you........................... hope this works .............thank you (HAMID)

Oct 29, 2009 | HP Officejet Pro 8500 Wireless All-In-One...

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