Question about Apple iPod touch

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I have just had my ipod repaired and has come back with the repairers name as his ipod when connected to itunes. I have tried for hours to rectify this and am now going crazy!! can anyone help me? I have also tried to view manuals for ipod with no result would be very gratefull for solution.

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  • 728 Answers

You could restore it to factory settings which will delete everything off of it and it will be like when you first bought it. You can do this by going to the ipod's main screen and click on the box that says restore to factory setting, and then it will ask you are sure because it will delete all of the stuff of of it, and just click yes, and it will be back to normal.

Posted on Sep 10, 2009

Testimonial: "Thank you so much how easy was that after hours of going mad.apple support very dissapointing!!!now know where to come if any more problems."

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1 Answer

I brought a previous owned ipod touch whzt do i do to get password changed and then apply my own password and new name ?


First of all download Itunes if you haven't done that already. Open itunes, connect your Ipod to the ccomputer with the USB cord, a message will come up saying "iTunes could not connect to the ipod because it is locked with a passcode". press cancel. Unplug your ipod from the USB cord.
Now shut down the ipod, hold in the home button at the bottom and connect the USB cable back up, keep holding the home button down and you will see a picture of a USB cable and iTunes on your ipod screen. iTunes will say it has detected an ipod in recovery mode and would you like to restore it to factory settings? Click restore and sit back for a few minutes until it restores everything to factory settings. Your ipod will reboot and iTunes will detect it. Now with iTunes still open look under devices click on the little ipod icon and then click on the name and you can add your name and press enter. Press the little triangle next to the name you added to disconnect fron iTunes and unplug the USB cable. As for adding a new passcode, go into your ipod and go to settings on your ipod and go to general and go to passcode. its only a 4 number combination.
I hope this helped.
Cheers Rob

Sep 07, 2011 | Apple iPod touch

2 Answers

My ipod wont turn on or charge


If the battery isn't fried you can try the following: I hope this helps and good luck.
Reset To reset your iPod nano (2nd generation):
  • 1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
  • 2.Press and hold the Menu and Center (Select) buttons simultaneouslyuntil the Apple logo appears, about 6 to 10 seconds. You may need torepeat this step.
  • 5rs_reset_clickwheel.png
    Tip:
    • Ifyou are having difficulty resetting your iPod, set it on a flatsurface. Make sure the finger pressing the Select button is nottouching any part of the click wheel. Also make sure that you arepressing the Menu button toward the outside of the click wheel, and notnear the center.
    • Ifthe above steps did not work, try connecting iPod to a power adapterand plug the power adapter into an electrical outlet, or connect iPodto your computer. Make sure the computer is turned on and isn't set togo to sleep.

Retry Retry your iPod with a different USB port on your computer, not a USB port on your keyboard or hub.
macbook-usb-ports.png

Restart Restart your computer, and make sure that you have the latest software updates installed. Note:
  • To update your Windows software, select Windows Update from the Tools menu of Internet Explorer.
  • To update your Mac OS software, select Software Update from the Apple menu.

Reinstall
  • To update and reinstall your iPod software, first download the latest version of iTunes.
  • Next, open the new version of iTunes and connect your iPod to your computer.
  • Selectyour iPod in the source list and click "Check for Update" under theSummary tab. iTunes will check to see if your iPod needs to be updatedand perform the update for you.

Restore
  • Note:Because Restore erases all of the songs and files on iPod, make sure toback up any files you've saved on the iPod disk. All of your songs,videos, podcasts, audiobooks, and games can be loaded back to your iPodprovided that you have them stored in your iTunes Library.
How to restore your iPod: For Windows:
  • 1. Make sure you've reinstalled the latest version of iTunes.
  • 2. Open iTunes, and then connect your iPod to your computer.
  • 3.After a few moments, it will appear in the source list in iTunes. Ifthe iPod's display doesn't show "Connected" or "Do not disconnect" youmay need to put the iPod into disk mode to proceed.
  • 4.Select your iPod in the source list and you will see information aboutit appear in the Summary tab of the main iTunes windows.
  • 5.Click the Restore button. You will be prompted with one or more restoreoptions that may prompt iTunes to automatically download of the latestiPod Software. The 4 possible restore options are:
    • Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
    • RestoreOption 2: Use Same Version - Restores with same iPod Software versionalready on iPod even though a newer version is available.
    • Restore Option 3: Use Newest Version - Restores with the latest iPod Software on your computer.
    • Restore Option 4: Restore and Update - Restores with the latest iPod Software on your computer.
  • 6.A progress bar will appear on the computer screen indicating that thefirst stage of the restore process has started. When this stage iscompleted, iTunes will instruct you to leave iPod connected to yourcomputer to complete restore.
  • 7. During thestage 2 of the restore process, the iPod will show an Apple logo aswell as a progress bar at the bottom of the display. It is criticalthat the iPod remains connected to the computer or iPod Power adapterduring this stage. Note: The progress bar may be difficult to see sincethe backlight on the iPod display may be off.
  • 8.After stage 2 of the restore process is complete and the iPod isconnected to the computer, the iTunes Setup Assistant window willappear asking you to name your iPod and choose your syncing preferencessimilar to when you connected your iPod for the first time.
For Mac:
  • 1. Make sure you've reinstalled the latest version of iTunes.
  • 2. Open iTunes, and then connect your iPod to your computer.
  • 3.After a few moments, it will appear in the source list in iTunes. Ifthe iPod's display doesn't show "Connected" or "Do not disconnect" youmay need to put the iPod into disk mode to proceed.
  • 4.Select your iPod in the source list and you will see information aboutit appear in the Summary tab of the main iTunes windows.
  • 5.Click the Restore button. You will be prompted with one or more restoreoptions that may prompt iTunes to automatically download of the latestiPod Software. The 4 possible restore options are:
    • Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
    • RestoreOption 2: Use Same Version - Restores with same iPod Software versionalready on iPod, even though a newer version is available.
    • Restore Option 3: Use Newest Version - Restores with latest iPod Software version on your computer.
    • Restore Option 4: Restore and Update - Restores with latest iPod Software version on your computer.
  • 6. A message will appear prompting you to enter an administrator's name and password.
  • 7.A progress bar will appear on the computer screen indicating that thefirst stage of the restore process has started. When this stage iscompleted, iTunes will instruct you to leave iPod connected to yourcomputer to complete restore.
  • 8. During the stage2 of the restore process, the iPod will show an Apple logo as well as aprogress bar at the bottom of the display. It is critical that the iPodremains connected to the computer or iPod Power adapter during thisstage. Note: The progress bar may be difficult to see since thebacklight on the iPod display may be off.
  • 9.After stage 2 of the restore process is complete and the iPod isconnected to the computer, the iTunes Setup Assistant window willappear asking you to name your iPod and choose your syncing preferencessimilar to when you connected your iPod for the first time.

Oct 28, 2009 | Apple iPod nano 2nd Generation MP3 Player

1 Answer

30g ipod keeps freezing up


It sounds like you have a Hard Drive Issue. We offer Free iPOD diagnostic Testing on Ebay check us out under our name ipodrepairz under the Community Section. If you have any other questions or Concerns please contact our Repair Deparment at 661-619-5928 or email us at sales@ipodrepairz.com

We look foward to your Business and Repairing your iPOD

Thanks again ipodrepairz

Sep 20, 2008 | Apple iPod MA446LL/A MP3 Player

1 Answer

IPod restore


It sounds like you have either a Corrupted hard Drive or Logic Board Issue. We can defiently help you. Please check out our Free iPOD repair Service under our seller's name ipodrepairz on Ebay. If you need repairs right away please contact us at 661-619-5928 or email us at sales@ipodrepairz.com


Thanks again

We look Foward to your business and also repairing your Broken iPOD

ipodrepairz

Sep 17, 2008 | Apple iPod MA446LL/A MP3 Player

1 Answer

Ipod not recognized by computer or itunes


Your Problem might be your Logic Board inside the iPOD itself. We can definetly repair this for you. If you need Repairs right away please call us at 661-619-5928 or Email us at sales@ipodrepairz.com and we will take care of this for you. Also we our on Ebay under our seller's name ipodrepairz we do Offer iPOD Diagnostic for Free on Ebay please check there.

We look foward to your business and also Repairing your Broken iPOD.

Thanks again
ipodrepairz

Sep 14, 2008 | Apple iPod MA446LL/A MP3 Player

1 Answer

Creative Zen would shut off if bumped, now it doesn't turn on. How can I do my own repair.


If you're having trouble with your iPod, try these steps (known around here as the five Rs) one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
  1. Retry your iPod with a different USB or FireWire port on your computer (please note that the latest iPods can only be synced through USB).
  2. Reset your iPod. To reset an iPod, iPod nano, or iPod mini, press and hold the Menu and Select buttons until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step. To reset an iPod shuffle, disconnect iPod shuffle from the computer (if connected), and then move the switch on the back of iPod shuffle to the off position. Wait 5 seconds, and then move the switch on the back to the play in order or the shuffle position.
  3. Restart your computer, and make sure that you have the latest software updates installed.
  4. Reinstall your iTunes software and make sure you have downloaded the latest version. Check your iPod software by connecting your iPod to your computer, and then in iTunes, select your iPod in the Source pane. Click the Summary tab, and the Version section tells you whether iPod is up to date or needs a newer version of the software. Click Update to install the latest version of the software.
  5. Restore your iPod by connecting your iPod to your computer, and then in iTunes, select your iPod in the Source pane. Click the Summary tab, and click Restore to restore iPod to its original settings. Follow the onscreen instructions to complete the restore process. (Important: Please note that restoring an iPod will erase all songs and files on your iPod and restore it back to its original settings. Make a backup of any files on your iPod before restoring it. After restoring, you can transfer your music and files from your computer back to your iPod again.)
Note: Because Restore erases all of the songs and files on iPod, make sure to back up any files you've saved on the iPod disk. All of your songs, videos, podcasts, audiobooks, and games can be loaded back to your iPod provided that you have them stored in your iTunes Library.

How to restore your iPod:
For Windows:

1. Make sure you've reinstalled the latest version of iTunes.

2. Open iTunes, and then connect your iPod to your computer.

3. After a few moments, it will appear in the source list in iTunes. If the iPod's display doesn't show "Connected" or "Do not disconnect" you may need to put the iPod into disk mode to proceed.

4. Select your iPod in the source list and you will see information about it appear in the Summary tab of the main iTunes windows.
5. Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download of the latest iPod Software.

The 4 possible restore options are:

Restore Option 1: Restore - Restores with same iPod Software version already on iPod.

Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.

Restore Option 3: Use Newest Version - Restores with the latest iPod Software on your computer.

Restore Option 4: Restore and Update - Restores with the latest iPod Software on your computer.

6. A progress bar will appear on the computer screen indicating that the first stage of the restore process has started.

When this stage is completed, iTunes will instruct you to leave iPod connected to your computer to complete restore.

7. During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage.

Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.

8. After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.

For Mac:

1. Make sure you've reinstalled the latest version of iTunes.

2. Open iTunes, and then connect your iPod to your computer.

3. After a few moments, it will appear in the source list in iTunes. If the iPod's display doesn't show "Connected" or "Do not disconnect" you may need to put the iPod into disk mode to proceed.

4. Select your iPod in the source list and you will see information about it appear in the Summary tab of the main iTunes windows.

5. Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download of the latest iPod Software. The 4 possible restore options are:

Restore Option 1: Restore - Restores with same iPod Software version already on iPod.

Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod, even though a newer version is available.

Restore Option 3: Use Newest Version - Restores with latest iPod Software version on your computer.

Restore Option 4: Restore and Update - Restores with latest iPod Software version on your computer.

6. A message will appear prompting you to enter an administrator's name and password.

7. A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, iTunes will instruct you to leave iPod connected to your computer to complete restore.

8. During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage.

Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.

9. After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.

Or

Try to reinstall

To update and reinstall your iPod software, first download the latest version of iTunes.

http://www.apple.com/itunes/download/

Next, open the new version of iTunes and connect your iPod to your computer.

Select your iPod in the source list and click "Check for Update" under the Summary tab. iTunes will check to see if your iPod needs to be updated and perform the update for you.

Sep 13, 2008 | Audio Players & Recorders

1 Answer

Hooking up New IPOD Classic Crashes computer


Try going into the settings screen on the iPod and resetting all settings. If that doesn't work you may be able to use one of the many 3rd party tools available to repair the corrupted data. You may also want to try connecting it to a different computer and running itunes on it there.

Cheers

Jul 26, 2008 | Apple iPod MA446LL/A MP3 Player

12 Answers

My itouch is disabled and i dont remember my password. i try 2 connect it to my computer thru itunes but it wont show up because it says it is locked.


i had the same problem. this is all the steps needed, calling apple isnt necessary.
first: press down on the top power button and on the menu button
second: keep pressing, eventually the screen to turn it off will pop out. ignore it and keep pressing.
third: the itouch will turn off completely but dont stop pressing
fourth: the apple sign will come out. you may now release.
fifth: now you should be able to connect to itunes that will restore your ipod.

your welcome.

oh and get some ice for your fingers . lol.

Jun 30, 2008 | Apple iPod touch

3 Answers

Screen frozen


you have to try to Force Restore the ipod if this doesnt work you have to take the phone in for service in apple or a local professional.

First put the ipod into disk mode

http://docs.info.apple.com/article.html?artnum=93651




  1. Put iPod into Disk Mode.
  2. iPod should appear in the iTunes Source pane and on the desktop or in a Finder window, or in the My Computer window.
  3. If a message appears that says the volume could not be mounted and asks if you want to initialize the disk, choose to initialize iPod's disk. Use Mac OS Extended format (HFS Plus) if you have a Mac, or FAT32 if you have a Windows PC.

    Warning: This process cannot be undone. All of your songs, videos, and other files will be deleted. Always make a backup of your important data.

  4. Follow the steps to update or restore iPod. If you manually put iPod into Disk Mode it may need to be reset before you can use it.



How to restore iPod
  1. Ensure that you have an active Internet connection as new versions of iTunes and iPod Software may need to be downloaded to your computer.
  2. Download and install the latest version of iTunes if you do not already have it installed.
  3. Open iTunes, and then connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
  4. After a few moments, your iPod will appear in the Source panel in iTunes.
  5. Select your iPod in the Source panel and you will see information about your iPod appear in the Summary tab of the main iTunes windows.
  6. Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download the latest iPod Software. The 4 possible restore options are:
    • Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
    • Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
    • Restore Option 3: Use Newest Version - Restores with the latest iPod Software available.
    • Restore Option 4: Restore and Update - Restores with the latest iPod Software available.
  7. If you are using a Mac, a message will appear prompting you to enter an administrator’s name and password.
  8. A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, iTunes will present one of two messages on screen with instructions specific to the iPod model you are restoring.
    • Restore Instruction 1: Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
    • Restore Instruction 2: Leave iPod connected to computer to complete restore (typically applies newer iPod models).
  9. During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage. Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
  10. After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.



  1. If you cannot put iPod into Disk Mode after performing these steps, it may need to be repaired. You can arrange for repair at the iPod Service Website.

    In Europe, please take your iPod to an Apple retail store or to a local Apple Authorised Service Provider.

    In Australia, simply complete the online iPod service request form or take your iPod to a local Apple Authorised Service Provider.

Apr 01, 2008 | Apple iPod MA446LL/A MP3 Player

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