Question about JVC Everio GZ-MG20 Camcorder

3 Answers

Jvc gz-mg20 camcorder recover files

Iwas trying to download video i took yesterday and an error message came up and said i need to recover files so i said yes then it said files recovered and now they are gone

Posted by on

  • alminham er Apr 20, 2008

    We took a once in a life trip for 10 days with our children and documented the entire trip on the JVC Everio video camera. The second to last day we had an error message for absolutely no reason, that asked us if we wanted to recover the footage and I clicked on the only option which was 'yes'. Within a few seconds all of my footage was completely gone. JVC wasn't helpful about finding my footage. For $400 -$1200 several companies were willing to "look between the layers on the hard drive" for my footage but offered no guarantees. I'm soooo upset about the loss of this once in a lifetime footage. I'm planning to get rid of the video camera. It's just not worth losing such sentimental footage again.

  • geoban Nov 19, 2008

    i had the same problem, i was trying to unload all the video and it wouldn't download, so i turned the camera off and on again and all the videos were gone. my heart sank. all my kids video. i still need to recover the info, but one of you said that jvc is no help and the geek squad charges about $800 which is ridiculus. don't know were to go. the only thing i did do was buy a dvd video camera. i dont think an error like that could happen with this one.



3 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I actually had the same problem happen. My camera said it had no video files on it. I plugged it back into my computer, turned it on and sure enough my videos were still on my camera. I just went into the files and them copied them to my computer. Good luck.

Posted on Jul 24, 2008

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

There is a program you can download for free off internet called "Undelete Plus" @ it may be worth a try.
There's a good chance it will work if PC can see the Camera hard drive.
Program can recover files from Hard drives and SD cards etc. providing they haven't been reformatted.

Hope this helps

Posted on Jul 20, 2008

  • Level 1:

    An expert who has achieved level 1.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 10 Answers

Don't give up on those files, the software I use has found files on the camera that I thought were deleted and it did discover them. And that was unintentional...

Adobe Premiere 4 is the program I use to edit my video and was the one that found the files...

Hope that helps!

If there's anything I can do to help, email me at

Posted on May 12, 2008

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How do I copy from JVC GZ-MG365BU Camcorder to a VHS Tape? How do

ditch the VHS recorder. Burn them onto DVD. It's the 21st century.

Jan 14, 2009 | JVC Everio GZ-MG20 Camcorder

1 Answer

My JVC Everio GZ-MG130U Camcorder says "HDD Error"

You need a cable and some video capturing software. If you have a DV port you need a firewire cable. Pinnacle Studio makes a good program that is reasonably priced, easy to use, and makes professional videos.

Jul 08, 2008 | JVC Everio GZ-MG20 Camcorder

1 Answer

JVC GZ-MG20U Everio Camcorder Software

Of course I had a good link and the software was downloaded at one time. You need to contact the local JVC servicer to get the software.

May 12, 2008 | JVC Everio GZ-MG20 Camcorder

1 Answer

Video management problem

sounds like you need to "recover" the hard drive.

Only other option you can try is to reset the camera.

May 08, 2008 | JVC Everio GZ-MG20 Camcorder

1 Answer


The video is .mod which is not the most common of files.

Here is the JVC site for this model, you may find some of what you need there.

Also, I use a program called Adobe Premiere which can convert the video files without any trouble at all.

You may want to install the software that came with the camera, there is a video editor and can help you with the files.

Good Luck!

Mar 11, 2008 | JVC Everio GZ-MG20 Camcorder

1 Answer

My jvc everio gz-mg21u wont show up when i plug it in to my laptop

Do you have all the manuals

JVC manual site

Download2.gif and install adobe reader2.gif, if needed

Right mouse2.gif click and "save target as" to save each manual to a file

I found similar instuctions in the GZ-MG20 manuals I imagine one of these will have what you need.

Dec 18, 2007 | JVC Everio GZ-MG21 Camcorder

1 Answer

Jvc camcorder gz-mg20ek hardisk camcorder

USB transfers for both Windows and Macintoshes are covered in the software guide at this link

jvc link

Download and install adobe reader if needed

Right mouse click and save target as for each manual to save in a file.

Read appropriate parts of software guide (36 pages total in the manual you do not need to read them all) covers file downloads.

Dec 17, 2007 | JVC Everio GZ-MG20 Camcorder

1 Answer

JVC GZ-MG20 HDD Error message

try using the "reset" on the lower area after you open the lcd door...

Let me know if it works.

Nov 17, 2007 | JVC Everio GZ-MG20 Camcorder

2 Answers

Error Message

Are using the interface sofware that came with the camcorder??? If not try to download and see if that helps. Good Luck

May 08, 2006 | JVC Everio GZ-MG20 Camcorder

Not finding what you are looking for?
JVC Everio GZ-MG20 Camcorder Logo

661 people viewed this question

Ask a Question

Usually answered in minutes!

Top JVC Video Cameras Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Steven Wander
Steven Wander

Level 3 Expert

593 Answers

Mohamad Abdan
Mohamad Abdan

Level 2 Expert

71 Answers

Are you a JVC Video Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides