Question about Zenith Z19A11S TV

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TV randomly shuts off and does not come back on unless you unplug it and replug it back in

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  • intheraider Sep 10, 2009

    well to be more clear (sorry about eariler...) say i'll wake up and make coffee and turn on the television it will turn off about three to four minutes later and refuse to turn back on upon pressing the power button. the only other way i could get it to return to life so to say would be to unplug it. Upon replugging it in. I can turn it back on, however three minutes(or less) later it will repeat the cycle until I just give up and drink my coffee in silence.

  • xCAUSALITYx
    xCAUSALITYx May 11, 2010

    Hi, When it powers off, lets say its a typical day - You wake up make a coffee and switch the TV on, now from the time you switch it on how long is it before it powers back off again and does it power off at the same time roughly the next day when you first power it on. So - 20-30mins or 30-60mins or 1-2hours, its important to know this first as I can then tell you what the problem is, so be as specific as you can. Thanks

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This is likely caused by voltage leakage which happens due to a build up of dust and other contaminants that make its way into the inside of the set.
1. Unplug the set for 4 hours or overnight and leave unplugged.
2. Remove the back cover and vacuum off any excessive dust and dirt.
3. Using a damp cloth, clean around the neck of the picture tube where the large wire connects (this is the main power wire). Wait about 10 minutes and then re-wipe.
You may find that you need to repeat the process a number of times before the problem will be fixed entirely.
Zenith TV troubleshooting

Posted on Sep 10, 2009

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Posted on Jan 02, 2017

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