Question about HP DeskJet 960c InkJet Printer
The Amber light is designated as the "Ink Error" light. With regards to a 960C Hewlett Packard or almost any inkjet printer, the Amber light is indicating that one of the Ink Cartridges (Tri-Color/Black) is empty, defective, unrecognizable, or just simply needs to be changed. The procedure is; lift up the front cover, look at the Black Ink Cartridge, and examine the Ink Level Window on the Cartridge, located at the center of the Cartridge. If the square window appears to be a solid Green then that means the cartridge is completely full. If it is Half Green/Half Black then it is indicating that the cartridge is half way full, and if the square window is completely Black, then the cartridge is completely empty. Also, remove and examine the Tri-Color Cartridge. If the Tri-Color Cartridge feels very light or if the Tri Colors on the bottom of the Cartridge appear to be discolored i.e. All Magenta, All Cyan, or All Yellow, then the Cartridge should immediately be changed. After replacing the Black or Tri-Color Cartridge, your printers Green Power Light will flash and allow you to continue your print job
You can also try:
Clean the cartridge and carriage contacts with a cotton swab moistened with water. If you have refilled the cartridges don't assume that they will still work. If cleaning doesn't help you may have a failed cartridge even if it is not refilled.
If you are getting a grinding noise, clean the carriage rod with alcohol and lubricate it with a few drops of Tri-Flow, available in 2 oz. squeeze bottles at cycle shops.
Posted on Sep 10, 2009
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Posted on Jan 02, 2017
click on start, then click run, type in the word services.msc, you will then get a list of options scroll down the lost to the letter p and find the word print spooler. click print spooler once then in the left corner you will have to options, either to stop or refresh, before doing anything take the usb out of the back of the printer, then click on stop, then click start, then click refresh, after this put your usb back in the printer, and that ''should'' solve the problem. email me if works or does not, thanks
Posted on Apr 24, 2009
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