Question about Bissell 9500 ProHeat 2X CleanShot Upright Deep Cleaner, Red Berends Vacuum

1 Answer

There is a broken part between the tank and the handle on mine.

The part that has the rubber gasket that joins up with the gasket on the handle has sheared off on my machine. This effectively stopped the ability to get suction because there is no vacuum.
I tried to fix it with epoxy and I got suction again but then the epoxy let go.

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I have the same problem and we are on our third head as they do not sell the round gasket by itself.

Posted on Dec 04, 2009

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I have a very old Soundesign Ultrasonic Humidifier. Model 1866. I need a water tank cap. This cap has a plastic pin in the middle of it as well as a rubber gasket type thing, this helps control the flow...


just realize its an old post. just throwing mine out i would have sent u the cap. mine stopped shooting mist out cap is good oh well. linda c

Jan 01, 2011 | Vacuums

1 Answer

My bissell does not have any suction power. It sprays the formula but will not vacuum it up.


First check the motor duct gasket. The motor duct gasket is visible once the tank is removed. It is located underneath the handle on the top of the base of the machine. It has a black rubber coating around it. If there is no suction there please let us know. If your machine does have suction at the duct, continue to check the following:


- Ensure the Ready Tools Dial is set to the appropriate setting (Floor Cleaning or Hose Attachments).
- Remove the tank from the machine and ensure the tank lid is attached properly. The front window must first hook onto the lip of the bottom of the tank and then drape over the tank. Latch the bottom tank to the top tank lid. THIS LID CANNOT BE ATTACHED PROPERLY IF THE TANK IS NOT REMOVED FROM THE MACHINE.
- Make sure the Water Tank is not full on the outside of the bladder. If it is, empty the tank.
- Ensure the hose is firmly attached to the back of the machine. If not, re-insert as necessary by twisting into place.
- The machine must be in an upright, locked position and set to the Hose Attachment setting. If the handle is slightly tilted back while using, it will create a small gap at the suction inlet (where handle meets gasket, above the Bottom Tank) which will cause little or no suction.
- Check the red Tank Lint Screen for debris. If the Lint Screen is dirty, the unit will have poor suction. Clean the Lint Screen if necessary.
- If the float flap door in the tank lid is activating prematurely when you turn the machine on, this flap door should be replaced. This tank may need to be emptied.
- Check the Tank Lid and Tank for damage.

Nov 23, 2010 | Bissell 9500 ProHeat 2X CleanShot Upright...

1 Answer

I have a bissell pro heat plus. The main suction has quit. The little nozzle still sucks. Any ideas? Was wondering if repairable. Gene


Please check the following:


First check the motor duct gasket. The motor duct gasket is visible once the tank is removed. It is located underneath the handle on the top of the base of the machine. It has a black rubber coating around it. If there is no suction there please let us know. If your machine does have suction at the duct, continue to check the following:


- Ensure the Ready Tools Dial is set to the appropriate setting (Floor Cleaning or Hose Attachments).
- Remove the tank from the machine and ensure the tank lid is attached properly. The front window must first hook onto the lip of the bottom of the tank and then drape over the tank. Latch the bottom tank to the top tank lid. THIS LID CANNOT BE ATTACHED PROPERLY IF THE TANK IS NOT REMOVED FROM THE MACHINE.
- Make sure the Water Tank is not full on the outside of the bladder. If it is, empty the tank.
- Ensure the hose is firmly attached to the back of the machine. If not, re-insert as necessary by twisting into place.
- The machine must be in an upright, locked position and set to the Hose Attachment setting. If the handle is slightly tilted back while using, it will create a small gap at the suction inlet (where handle meets gasket, above the Bottom Tank) which will cause little or no suction.
- Check the red Tank Lint Screen for debris. If the Lint Screen is dirty, the unit will have poor suction. Clean the Lint Screen if necessary.
- If the float flap door in the tank lid is activating prematurely when you turn the machine on, this flap door should be replaced. This tank may need to be emptied.
- Check the Tank Lid and Tank for damage.

Nov 16, 2010 | Bissell 9500 ProHeat 2X CleanShot Upright...

1 Answer

A friend of mine has a bissell pro heat 2x, which wont vacuum back the water from the carpet on the main floor setting, the hose will spray and vaccuum back. how would i resolve this? if it is a matter of...


First check the motor duct gasket. The motor duct gasket is visible once the tank is removed. It is located underneath the handle on the top of the base of the machine. It has a black rubber coating around it. If there is no suction there please let us know. If your machine does have suction at the duct, continue to check the following:


- Ensure the Ready Tools Dial is set to the appropriate setting (Floor Cleaning or Hose Attachments).
- Remove the tank from the machine and ensure the tank lid is attached properly. The front window must first hook onto the lip of the bottom of the tank and then drape over the tank. Latch the bottom tank to the top tank lid. THIS LID CANNOT BE ATTACHED PROPERLY IF THE TANK IS NOT REMOVED FROM THE MACHINE.
- Make sure the Water Tank is not full on the outside of the bladder. If it is, empty the tank.
- Ensure the hose is firmly attached to the back of the machine. If not, re-insert as necessary by twisting into place.
- The machine must be in an upright, locked position and set to the Hose Attachment setting. If the handle is slightly tilted back while using, it will create a small gap at the suction inlet (where handle meets gasket, above the Bottom Tank) which will cause little or no suction.
- Check the red Tank Lint Screen for debris. If the Lint Screen is dirty, the unit will have poor suction. Clean the Lint Screen if necessary.
- If the float flap door in the tank lid is activating prematurely when you turn the machine on, this flap door should be replaced. This tank may need to be emptied.
- Check the Tank Lid and Tank for damage.

Nov 16, 2010 | Vacuums

1 Answer

MY BISSELL SEEMS TO HAVE THE SAME PROBLEM AS EVERYONE ELSE - NONE WHICH TO MY KNOWLEDGE HAVE BEEN RESOLVED. MY MACHINE WILL DESPENSE BUT NOT SUCTION - WHAT GIVES WITH BISSELL -IT THIS AN ONGOING PROBLEM


Please check the following:


First check the motor duct gasket. The motor duct gasket is visible once the tank is removed. It is located underneath the handle on the top of the base of the machine. It has a black rubber coating around it. If there is no suction there please let us know. If your machine does have suction at the duct, continue to check the following:


- Ensure the Ready Tools Dial is set to the appropriate setting (Floor Cleaning or Hose Attachments).
- Remove the tank from the machine and ensure the tank lid is attached properly. The front window must first hook onto the lip of the bottom of the tank and then drape over the tank. Latch the bottom tank to the top tank lid. THIS LID CANNOT BE ATTACHED PROPERLY IF THE TANK IS NOT REMOVED FROM THE MACHINE.
- Make sure the Water Tank is not full on the outside of the bladder. If it is, empty the tank.
- Ensure the hose is firmly attached to the back of the machine. If not, re-insert as necessary by twisting into place.
- The machine must be in an upright, locked position and set to the Hose Attachment setting. If the handle is slightly tilted back while using, it will create a small gap at the suction inlet (where handle meets gasket, above the Bottom Tank) which will cause little or no suction.
- Check the red Tank Lint Screen for debris. If the Lint Screen is dirty, the unit will have poor suction. Clean the Lint Screen if necessary.
- If the float flap door in the tank lid is activating prematurely when you turn the machine on, this flap door should be replaced. This tank may need to be emptied.
- Check the Tank Lid and Tank for damage.


If you continue to experience low suction contact BISSELL Consumer Services at ...

1-800-237-7691
Mon-Fri: 8am to 10pm ET
Sat: 9am to 8pm ET

Aug 16, 2010 | Bissell 9200 Upright Vacuum

1 Answer

My bissell pro heat 2x does not **** up the water from either the upholstery cleaner or carpet cleaner. Any thoughts as to why? The water and heat functions work it just does not pick up


First check the motor duct gasket. The motor duct gasket is visible once the tank is removed. It is located underneath the handle on the top of the base of the machine. It has a black rubber coating around it. If there is no suction there please let us know. If your machine does have suction at the duct, continue to check the following:

- Ensure the Ready Tools Dial is set to the appropriate setting (Floor Cleaning or Hose Attachments).
- Remove the tank from the machine and ensure the tank lid is attached properly. The front window must first hook onto the lip of the bottom of the tank and then drape over the tank. Latch the bottom tank to the top tank lid. THIS LID CANNOT BE ATTACHED PROPERLY IF THE TANK IS NOT REMOVED FROM THE MACHINE.
- Make sure the Water Tank is not full on the outside of the bladder. If it is, empty the tank.
- Ensure the hose is firmly attached to the back of the machine. If not, re-insert as necessary by twisting into place.
- The machine must be in an upright, locked position and set to the Hose Attachment setting. If the handle is slightly tilted back while using, it will create a small gap at the suction inlet (where handle meets gasket, above the Bottom Tank) which will cause little or no suction.
- Check the red Tank Lint Screen for debris. If the Lint Screen is dirty, the unit will have poor suction. Clean the Lint Screen if necessary.
- If the float flap door in the tank lid is activating prematurely when you turn the machine on, this flap door should be replaced. This tank may need to be emptied.
- Check the Tank Lid and Tank for damage.

Aug 13, 2010 | Bissell 9500 ProHeat 2X CleanShot Upright...

1 Answer

My bissell will not suction water from the carpet


Please check the following:


First check the motor duct gasket. The motor duct gasket is visible once the tank is removed. It is located underneath the handle on the top of the base of the machine. It has a black rubber coating around it. If there is no suction there please let us know. If your machine does have suction at the duct, continue to check the following:


- Ensure the Ready Tools Dial is set to the appropriate setting (Floor Cleaning or Hose Attachments).
- Remove the tank from the machine and ensure the tank lid is attached properly. The front window must first hook onto the lip of the bottom of the tank and then drape over the tank. Latch the bottom tank to the top tank lid. THIS LID CANNOT BE ATTACHED PROPERLY IF THE TANK IS NOT REMOVED FROM THE MACHINE.
- Make sure the Water Tank is not full on the outside of the bladder. If it is, empty the tank.
- Ensure the hose is firmly attached to the back of the machine. If not, re-insert as necessary by twisting into place.
- The machine must be in an upright, locked position and set to the Hose Attachment setting. If the handle is slightly tilted back while using, it will create a small gap at the suction inlet (where handle meets gasket, above the Bottom Tank) which will cause little or no suction.
- Check the red Tank Lint Screen for debris. If the Lint Screen is dirty, the unit will have poor suction. Clean the Lint Screen if necessary.
- If the float flap door in the tank lid is activating prematurely when you turn the machine on, this flap door should be replaced. This tank may need to be emptied.
- Check the Tank Lid and Tank for damage.


If you continue to experience low suction, please contact BISSELL Consumer Services at...

1-800-237-7691
Mon-Fri: 8am to 10pm ET
Sat: 9am to 8pm ET

Apr 09, 2010 | Bissell 9500 ProHeat 2X CleanShot Upright...

2 Answers

Hoover steam vac doesn't pick up all cleaning soluation when cleaning carpet? I have clean both filters


Please look to make sure the rubber ring gasket is still in place under the recovery tank. The tube on the bottom of the recovery tank must seal to the rubber ring to get suction.

Dec 29, 2009 | Hoover SteamVac F5914-900 SpinScrub...

1 Answer

Leaking tank


(1) Does water or chemical leak from the tank when filled, but before it is installed? If not, then the tank is OK.
(2) If the tank is not properly aligned to the lower handle when assembled and latched, the black rubber seals on the handle will not seal to the tank. You may wish to look at this. Also, make sure both round black rubber seals are present on the flat mount where the tank valves will sit.

Oct 05, 2009 | Hoover Steam Vac Dual V w/ SpinScrub...

1 Answer

SteamVac F5914-900 SpinScrub won't stay upright or collect water


(1) Upright: Sounds like the tab on the lower handle that the handel release latches to has broken off. The machine is fully functional without it otherwise.

(2) Assure the ring gasket is in place under the hood. A round rubber gasket must be in place on the round tube under the hood where the recovery tank sits to connect the vacuum from the motor to the round tube on the bottom of the tank.

Sep 18, 2009 | Hoover SteamVac F5914-900 SpinScrub...

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