Question about HP OfficeJet 7310 All-In-One InkJet Printer

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Printer prints fine on scanner. Has 3 lines running vertical when using feed

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Copies are being printed with a line vertically down the side of the page. Only happens when copying using the hopper.


If it's a thin, sharp line, it's just a blob of ball-point pen ink on the scanner glass. Lift the lid, and you'll see the narrow strip of glass that the scanner uses when you feed a document through the feeder. Clean that with a rag dampened with window cleaner, or, better yet, alcohol. Even a dot of ink too small to see will show as a solid black line on anything you copy, scan, or fax via the doc. feeder.
Don't use so much cleaner that it runs under the glass.

Nov 10, 2010 | Brother MFC 7420 All-In-One Laser Printer

1 Answer

Getting a black strip in copy mode on X6575 lexmark printer. No line in print or test mode


Most likely a page was scanned with 'white out' (Liquid Paper), still wet on the page. As the page feeds over the scanner, (a narrow strip of glass that runs across the width of the page along the feed path) the wet liquid paper comes off on the glass as a thin line and dries. Thereafter, when copying, the scanner light does not go through the liquid paper streak and the result when printed is a thin vertical line that runs the full length of the page.

If this is your problem: follow the path that the paper travels when sending a fax or making a copy, until you find the scanner (narrow glass strip). Take a clean, soft cloth and a small amount of methylated spirit (or white spirit) and remove the now dried Liquid Paper from the glass. Clean the whole strip ensuring that the glass is left clean and dry.

Mar 16, 2010 | Lexmark X6100 Flatbed Scanner

1 Answer

Line down the left side of the photocopies


If this only occurs with copies (not with printed jobs), then your problem is most likely dust/dirt on the scanner (not necessarily the glass), or on the optics that feed the image to the scanner. If it's on print jobs also, it could be a simple image drum problem (they wear out over time, and frequently manifest their impending failure with vertical lines appearing down printed/copied pages.

Aug 13, 2009 | Brother MFC-7440N Laser Printer

1 Answer

Xerox WorkCentre 4150, 3 vertical white lines in all feeder scans


the problem is in the scanner, open it up and see if you can find any smudges, and clean any obstruction, any ink, liquid eraser residuals, can cause this part to appear as lines on your copied faxed image.
dont concentrate on the printer this is a scanner problem

Jul 28, 2009 | Xerox WorkCentre 4150/X Laser Printer

1 Answer

Vertical line from document feeder


there is probably a dirt spot on the scanner glass where the document feeds in. try cleaning the thin glass under the document feed cover.

Apr 24, 2009 | HP Officejet J5780 All-In-One Printer

1 Answer

Vertical line on page when scanning/faxing


Clean the scanner glass. You probably have some dirt or whiteout on it. Open up the top feeder and look at the narrow glass and you'll probably find it.

Mar 17, 2009 | Samsung CLX 3160fn All-In-One Printer

2 Answers

Vertical lines in scanned documents


Scan glass has muck on it, needs to be perfectly clear, it is just in where you feed originals.

Nov 21, 2007 | HP LaserJet 3050 All-In-One Printer

4 Answers

Print Problem - vertical lines


If the problem only occurs when using the document feeder, the problem is not usually caused by the drum. When using the document feeder, try to notice where the scanner (the light assembly under your scan glass)stops just before the paper is being fed. Some multifunction machines have a small piece of glass that is separate from the large scan glass and the scanner assembly stays parked underneith it as the original is being fed over it. Most likely there is something on the glass where the scanner parks as originals are being fed thru the feeder. When putting your original on the large scan glass to copy, the mark on the glass will only show as a spot, but will show as a vertical line thru the whole copy when using the feeder.

Feb 23, 2007 | Brother MFC-7820N Laser Printer

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