Question about Genius MousePen 8x6 (MOUSEPEN8X6)

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My Genius Graphic Tablet has a short in the USB cord just past the USB plug. Any chance that I could replace this myself and where would I find a replacement part

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In the cord or the usb port on the tablet?

Easy replacement at any store that sells usb cords. Just look for a usb adapter with a usb part that matches what goes into the tablet.

Posted on Sep 10, 2009


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Posted on Jan 02, 2017


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Replacement usb dongle

Most of these dongles interact with the software drivers installed on your computer.
Try reinstalling the drivers for the dongle and if that doesn't work you will need a new dongle.

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How i can use hot key genius i405

Go to table settings and then choose hot cells and now you will be able to assign a hot key or multiple hot keys.

Good Luck

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The new firmware does not work, it disables the device LCD screen but the device is working, take batteries out, put them in to be sure the device is off, press DELETE+NEW and plug the usb with those keys pressed, release them, launch the program you used to flash the firmware and burn the original one (located on a directory in the download files). Once the process is finished, unplug the USB and voila you have your tablet working again. We should contact genius to tell them that the firmware update does not work.

Jan 07, 2011 | Computers & Internet

1 Answer

I have a MousePen 8X6 graphic tablet and by mistake I plug the device to my laptop before installing the tablet software. Now I can not install this software anymore.

With the tablet unplugged from your system, Install the software that came with the MousePen. This will ensure that your system has all of the necessary drivers.
Once that has completed, plug your tablet into a different USB port on your laptop than what you used before. Once you complete this, it should work. What version of windows are you using?

Jun 09, 2010 | Genius MousePen 8x6 (MOUSEPEN8X6)

2 Answers

My computer doesn't recognize my tablet.

do not buy a new one... the problem is not a cheap usb cable. open the back part of the tablet and carefully remove the small plastic rings securing the plastic grid that should be inside, on the topmost part of the grid there should be some lines, clean them with a tissue or toilet paper and do the same for the ones on the circuit board (be sure to do it in the same direction as the lines) and put it all back together making sure the siny part of the plastic grid is facing you and that should fix it.

hope this helps

Apr 26, 2009 | Genius MousePen 8x6 (MOUSEPEN8X6)

2 Answers

Tablet's pressure sensitivity died

I've had this happen to me before. Genius tablets are not the best for this sort of thing!

Here's what I did:
  1. Unplug the cable
  2. Remove the Genius drivers and software
  3. Download and install the newest drivers from Genius
  4. Plug in via USB
  5. Test
You can also try a different USB port, but I do suggest removing old drivers first.

Nov 03, 2008 | Genius MousePen 8x6 (MOUSEPEN8X6)

2 Answers


This cable is not user replaceable because the cord connects inside the tablet.
I called Wacom tech support about my Intuos3 with similar issue (cord problem). They will replace the cable for $75. I asked if could purchase a cable for myself (I didn't want to send my tablet in) but they do not sell the cable directly to consumers because you'd have to open your tablet. (I found out the hard way that the inside of the tablet is held together with pressure; so once opened, parts inside shift and it becomes a puzzle to put back together.)
Hope that helps in some small way!

Aug 28, 2008 | Wacom Intuos3 Graphic Tablet

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