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I have an officejet pro l7650--it is brand new--I keep getting a ''paper jam'' error message in the display window--no paper has ever even run through the machine and I have checked all places that you should if there was paper in the machine...there has to be an easy hard reset action that should fix this---can anyone help me out with this?

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Remove the power cable
press and hold # button and 6 button
and by keeping them pressed insert the power cable back into the printer

Posted on Sep 15, 2009

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http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01617494&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=3752459&lang=en

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