Question about Canon PIXMA MX850 Multifunction Printer

3 Answers

Error code 6A00 and flashing orange light (12 flashes). Fairly sure this is the waste ink "counter". I can get to the service code using the restart and power buttons, but not sure what to do next to reset the waste ink counter.

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  • wotto Sep 11, 2009

    I've now had the printer in pieces and cleaned everything in site. Re-assembled. Same error - 6A00. I've had a long look at www.fixyourprinter.com and all their forums and am sure I need to reset the waste ink counter - once I get to the service code area on the printer, does anyone know what combination of keys is necessary to reset the waste ink counter? This is a Canon MX850, multi-functional device, not an i850 bubble jet printer.


    Thanks







  • wotto Sep 13, 2009

    Hi Ginko,


    None of the procedures got me into the Service Menu!

  • wotto Sep 15, 2009

    I have cleaned the printer internally and partially dismantled. There is no mechanical jam and no paper debris blocking anything.


    I've looked at lots of articles on fixyourprinter.com and I would really like to try to reset the waste ink counter. Do you know how to access the Service Mode for this printer? It is an MX850

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3 Answers

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Hi


Thanks for using FixYa. Open the cover, move the cartridges to the centre, and then press the pad of absorbent paper towel onto the waste ink pads. You can locate the waste ink pads to the right of the cartridges. This will absorb a lot of ink in the pads and that will remove the warning after you reset the printer waste ink tank counter. You can reset your Canon Printer by following this procedure—


1) With the printer powered off but connected to a power source, press the Power button while pressing and holding the Stop/ Reset button.

2) When the Power is lit, press the Stop/Reset button two times while pressing and holding the Power button.

3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a service mode. (Waiting for menu selection)

4) When the on/off lights in green, press the Stop/Reset button 4 times for waste ink counter reset.

5) Turn off the printer.( it must be turn off) then turn it on again.


Please do accept the solution if the issue is resolved or else revert for further assistance.


Thanks

Rylee

Posted on Sep 15, 2009

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Check out the following. It's a mechanical jam.

http://www.fixyourownprinter.com/forums/inkjet/37440

Posted on Sep 13, 2009

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  • Canon Master
  • 19,396 Answers

6A00 is a problem in the purge area. 6a00 is often displayed after a mechanical problem. Standard solution is taking apart the printer and loking inside, behind the printheads for broken parts, paper or foreign objects.

To start unplug printer power cord , plug back and see if the error is still there.

You can try manually moving the print heads following instructions here: Solution Canon Pixma

If that does not fix the problem, then the printer must be disassembled.

Here a discussion on 6A00: Canon PIXMA MP800 Error 6A00 - fixyourownprinter.com

Posted on Sep 10, 2009

  • Ginko
    Ginko Sep 11, 2009

    Hi

    Try the procedure below, it works on most MP/MX series:



    1. Service menu: Menu -> Scan -> Copy -> Scan (one at a time in sequence)



    2. Select "TEST MODE"



    3. Select "[8] ETC.."



    4. Select "[4] EEPROM CLEAR"



    5. Select "[1] INK COUNT"



    6. Press the [OK] button.



    7. Press the [Stop/Reset] button (returns you to the TEST MOD sub-menu))



    8. press the [ON/OFF] button (which resets the printer)
    Here alternative procedure:

    Reset
    Waste Ink

    1) Enter SERVICE MODE.

    By pressing Menu, Copy, Scan,
    Copy, Copy

    2) Select TEST MODE.

    3) Select [8] PRINTER TEST in TEST MODE.

    4) Select 3. [EEPROM CLEAR].

    5) Select 0. [INK COUNT].

    6) Press the [Set] key.

    7) Press the [Stop/Reset] key (returning
    to the state of 3)), and then press the [ON/OFF]
    key.

    Here complete procedure for MP/MX:

    Press MENU-SCAN-COPY-SCAN

    Cycle through options to #7 PRINTER, Press OK

    Cycle through options to #5 (Ink Abs Cap) Press OK

    It should say “SUCTION” on the screen. Enter “0′ (Zero). Now either press OK

    Turn printer off and then back on.

    Other Way:

    MP750 / MP780 reset instructions..

    These instructions Will allow you to reset the ink waste counter on your Canon MP

    1. Service menu: Menu -> Scan -> Copy -> Scan (one at a time in sequence)

    2. Select “TEST MODE”

    3. Select “[8] ETC..”

    4. Select “[4] EEPROM CLEAR”

    5. Select “[1] INK COUNT”

    6. Press the [OK] button.

    7. Press the [Stop/Reset] button (returns you to the TEST MOD sub-menu))

    8. press the [ON/OFF] button (which resets the printer)

    This instead is procedure for IP


    1. Start with printer OFF
    2. Hold down RESUME and then hold down POWER
    3. Release RESUME
    4. press RESUME twice, then release POWER
    5. let green light blink until printhead has finished moving.
    6. Select functions below with RESUME, execute with POWER

    0 presses - green light - Test Print (exit service for i960)
    1 press - orange light - EEPROM info print
    2 presses - green light - EEPROM initialise
    3 presses - orange light - reset waste ink counter.




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1) With the printer powered off but connected to a power source, press the Power button while pressing and holding
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1) With the printer powered off but connected to a power source, press the Power button while pressing and holding
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3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a
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