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I have a lexmark c500 printer.

I do not know if the defective toner cartridge caused a problem or not…but…when I took out the defective and emptied the waste toner bottle…the black toner life will not move off of 10% life left and the waste toner is still showing full. I tried resetting the printer and doing a toner sense …no change…I am not sure if all the extra toner that went through the printer is blocking some sort of sensing from happening. Let me know what you think

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Cartridges error on a lexmark


Error: "Invalid Toner Cartridge"; Error: "Invalid Refill"; Message: "Change Cartridge"
Solution
One of these error messages may appear on the printer display immediately after or shortly after a new toner cartridge is installed into the printer. Note: This may not be specifically a toner cartridge problem; the error may be due to a stuck cover open switch on the printer.

To see if the cover open switch is the cause of this problem, open the top front cover and observe the message on the printer's display panel. The display should read Close Door or Insert Cartridge.


If this message is not displayed, the top cover open sensor and switch will need to be replaced. In addition, the printer may have damaged the new toner cartridge. If the cover open sensor is not operating properly, a new cartridge can be incorrectly flagged as a refilled cartridge by the printer. If this happens, the new cartridge will continue to cause an Invalid Refill or Invalid Cartridge error even if you try reinstalling it or installing it into another printer. If this should occur, please contact the point of purchase of the cartridge to find out how to get the cartridge replaced.

Caution: If the cover open sensor is not operating, do not install another new toner cartridge until you have completed the directions below. Inserting another new cartridge can cause that cartridge to stop working as well. Should this situation arise, please take the following actions:


Place the original working cartridge (the empty or near-empty one) back into the printer. This should clear the error message.

Turn the printer off. Doing this will disengage the cover open sensor.

With the printer switched off, open the top lid and remove the old toner cartridge.

Now replace the old cartridge with another new Lexmark toner cartridge.

Power the printer back on. The printer should now read this cartridge as a newly installed toner cartridge and the error should be cleared. The printer and toner cartridge should function properly now, but the top cover sensor on the printer will still need to be replaced.

If your printer is still under warranty or covered under a service contract, please contact Lexmark Technical Support or your service provider for further recommendations and instructions. Until you can get the cover open switch replaced, remember to have the printer powered off whenever you replace the toner cartridge.

If the top cover switch appears to be working fine, or if you have followed the above steps and your printer continues to post an Invalid Toner Cartridge or Invalid Refill error, make sure you are using a new original Lexmark toner cartridge. A toner cartridge remanufactured or refilled by a third party can cause this error.

To help identify a refilled cartridge, look for the yellow label attached to the toner drum and the body of the toner cartridge. If this is damaged or removed, the cartridge may have been refilled.

If you are using a third-party refilled or remanufactured toner cartridge, it is recommended that you install a new Lexmark brand toner cartridge. Lexmark cannot guarantee the compatibility of any third-party toner cartridges with our printers.

OR

1 Switch on the Lexmark X83 printer.

2 Lift open the cartridge door at the front of the device, below the scanner unit. The printer automatically moves the cartridge carrier to the correct position.

3 Pull each ink cartridge toward you to unclasp it from the carrier. Lift the cartridge out of the cartridge carrier.

4 Clean the copper contacts on the bottom of each cartridge with a clean, dry lint-free cloth. Use a gentle, circular motion to clean the contacts.

5 Insert the ink cartridges back into the cartridge carrier. Push back firmly on each cartridge until it snaps into place.

6 Repeat each step in this procedure again. Close the cartridge door.

Oct 04, 2012 | Office Equipment & Supplies

1 Answer

HP LaserJet 1320n Printer connected with usb to pc running on windows7; faded printing; economode = off; printer Density =3; what could be the problem


Faded printing is usuallly caused by an empty or defective toner cartridge. If the toner is new and the printer was working fine before the toner change then you might have a defective cartridge, or you may not have removed the tape strip from the cartridge when you installed it.

Oct 15, 2011 | HP LaserJet 1320n Printer

2 Answers

EVERY page I print has black spots on it--repeats the same spots as if on the drum?


Repeating Defects:
2 per page (IBM, Lexmark printers only)
(5" or 125mm spacing)
u Replace toner cartridge (drum defect)
3 to 4 per page
(3" to 3.7" or 75mm to 94mm spacing)
u Replace toner cartridge (drum defect)
u Replace fuser (fuser roller/sleeve defect)
u Get printer service

5 to 7 per page
(1.3" to 2.5" or
32mm to 63mm spacing)
u Replace toner cartridge
(developer
defect)
u Replace fuser
(fuser roller/
sleeve defect)
u Get printer
service

7 per page
(1.5" to 1.7" or 38mm to 43mm spacing)
u Replace toner cartridge
(PCR defect)

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

Jul 20, 2011 | Office Equipment & Supplies

1 Answer

I have red light the second (toner) and the last lamp (exlamation). The first one i don't care, it was red since i charged it, but since the exclamation is red doesn't do anything and the green...


The toner cartridge is not installed, or the printer detects a toner cartridge error. The error is caused by a defective cartridge, an unsupported cartridge an invalid refill, or a cartridge meant to be used in another geographic region.


If the toner cartridge is not installed, install it. If the toner cartridge is installed, remove it and install a new toner cartridge.


For Cartridge errors, Press and release the right button twice briefly to display secondary error codes.

For further assistance, please contact Lexmark Technical Support.

Jun 29, 2011 | Lexmark E120n Laser Printer

1 Answer

Changed toner---back side now prints dirty with band on the top. Did the cleaning procedure - no luck


If you changed toner because old was empty and now you have this defect with the new cartrige, it is most likley a defective cartridge. Try the old cartridge again, if it prints clean, then you know for sure it is the cartridge. If you purchased a new HP cartridge, get it replaced by HP, they warranty their toners against defects. If you bought a 3rd party toner, return it to where you bought it and get them to replace it. If you had your old toner refilled by someone, get your money back, they don't know what they are doing. This type of defect is often caused by a filled waste toner bin then then runs back out when you print. Some refillers just throw toner in and don't empty the waste toner bin.

Jun 07, 2011 | Office Equipment & Supplies

1 Answer

Will only print maybe one page of a 4 page document and sometimes wont print at all


Below are 3 possible solutions.


Unexpected page breaks occur

Cause Solution

Job has timed out.

Set the Print Timeout to a higher value:



Blank pages

Cause Solution

Toner is low.

Remove the toner cartridge from the printer. Shake the cartridge back and forth several times, and then reinstall it.

Install a new toner cartridge.


Toner cartridge is defective or empty.
Replace the toner cartridge.


Jobs do not print

Cause Solution

Printer is not ready to receive data.

Make sure Ready or Power Saver appears on the display before sending a job to print. Press to return the printer to the Ready state.


Specified output (exit) bin is full. Remove the stack of paper from the output (exit) bin, and then press .


Specified tray is empty. Load media in the tray.


Wrong printer software is installed.

Verify you are using the correct printer software with your printer.

If you are using a USB port, make sure you are running Windows 2000, Windows XP, Windows Server 2003, or Windows Vista and using Windows ME, Windows 2000, Windows XP, Windows Server 2003, or Windows Vista compatible printer

software.

Cause Solution

Internal print server is not set up properly or is not connected properly.

Verify that you have properly installed the print server and configured the printer for network printing. For more information about installing a network printer, click View User's Guide and Documentation on the Software and

Documentation CD. Copies of the printer software are also available on the Lexmark Web site at www.lexmark.com.


You are using the wrong USB or Ethernet cable, or the cable is not securely connected.

Make sure you are using a recommended cable.
Make sure the connection is secure.

For some reason Lexmark has not posted information for this model. If you need a manual you might try the C534 manual at: http://support.lexmark.com/index?locale=en&page=product&productCode=LEXMARK_C534&segment=SUPPORT&userlocale=EN_CA&frompage=null#2



Dec 10, 2010 | Lexmark C533DN InkJet Printer

1 Answer

I relplaced the toner cartridge in my Lexmark E321. It was working fine and all of a sudden it quit printing on the paper. What should I do?


Lexmark does not support the use of refilled cartridges or third party cartridges in their products.

Lexmark considers this to be product tampering and will void the printer's remaining warranty.

Please try a Lexmark factory new cartridge. If you have a factory new cartridge, then you need to call Lexmark and let them know that you were sold a defective cartridge.

May 13, 2009 | Lexmark E321 Laser Printer

1 Answer

Lexmark C500 printer SVC LL ERROR, SVC L1 ERROR


As i'm sure you already know the error means - Laser power is lower than the output limit.
It's probably due to a bad contact on the engine board. If you would like the service manual it can be downloaded from the following link free of charge http://www.eserviceinfo.com/equipment_mfg/Lexmark_22.html any problems come back to me.

Aug 11, 2008 | Lexmark C510n Laser Printer

1 Answer

Lexmark C500 Error light showing,with New ink cartrige inserted showing toner low replace cartrige on machines display? Help!! thanks


Remove the cartridge, take a flashlight and check the right side inside the printer for a RED LED (in the place where the cartidge stays). Take a tape and patch that LED. That's all ! Enjoy

Jul 02, 2008 | Lexmark Office Equipment & Supplies

3 Answers

LEXMARK C500


If you open your printer front and pull out all the toner cartridges, on the left, you will see 4 LED lights vertically in a column that match up with 4 matching red light receptor sensors on the right side. Each toner cartridge has a tiny window on each side. When the toner powder level drops below the window level, a light passes all the way through the cartridge from the LED light to the light receptor and trips the printer to display the low toner warning.

The goal is to BLOCK THE LIGHT. The easiest way is to put electrical tape over the window on the right side of each cartridge window. To ensure you have the proper hole, just shine a flashlight in the hole and you will see the reflection from the tiny plastic window.

Jun 14, 2008 | Lexmark C500n Laser Printer

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