Question about Brother IntelliFAX 4100 Laser Fax

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A black line down the right side of page when i copy or send a fax

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Open the document feeder and clean the scanner glass.

Posted on Sep 10, 2009

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I keep getting a black line about 2 inches along the right side of the paper if copying as well any faxes sent are also getting that blac line. Brother fax machine intel 4750e


Well you said the Lines are present when you are copying and when you are sending from the fax unit. Copying and sending functions both uses the scanning unit. What you lift open the document feeder for original documents. In there you should see rollers and a glass. clean this glass with cotton swab and alcohol for left to right the entire glass. Close the unit and try copying or sending, documents should now be clean.

Apr 04, 2011 | Office Equipment & Supplies

1 Answer

Thick black vertical line appears on the right hand side of the page


PLACE A PLAIN PIECE OF WHITE PAPER IN MACHINE AND TAKE A COPY. IF NO LINES ARE ON IT THEN THE LINES ARE COMING FROM THE MACHINE THAT IS SENDING TO YOU BUT IF U DO HAVE THE LINES THEN PRINT HEAD IS PROBABLY FAULTY OR DIRTY.

Sep 13, 2010 | Brother FAX-1020e Plain Paper Thermal...

1 Answer

Black line down left side of sheet, if i'm copying a page that is and i can't get rid of it no matter what i try i've changed the drum and the toner and still get a line down the whole sheet


If the received fax's are ok and there is no line; and you only get the line when you make a copy....I assume the people you send to are also getting the black line down the page,?? then the problem is in the optics...favorite is some kind of dirt, glue, or corrector fluid on the glass that the original passes over when you make the copy.

Aug 20, 2010 | Office Equipment & Supplies

1 Answer

Black line down right hand side how do i get rid


Open the original feeder of the fax and look for dirt on the platen(thin glass ) glass usually white out or postit glue clean with damp rag or isopropyl alcohol
Good luck

Apr 19, 2010 | Office Equipment & Supplies

1 Answer

I get lines and can't read the right side of copies that I make with the 1270e. How do I fix this?


You have not specified why you can't read the right side of copies and I am assuming that the reason is because the 'lines' are covering the text. I can offer a solution to the lines issue.

Most likely a fax has been sent or a page copied with 'white out' (Liquid Paper), still wet on the page. As the page feeds over the scanner, (a narrow strip of glass that runs across the width of the page along the feed path) the wet liquid paper comes off on the glass as a thin line and dries. Thereafter, when copying, scanning or sending a fax, the scanner light does not go through the liquid paper streak and the result when printed is a thin vertical line that runs the full length of the page. If this is the cause you will also find that faxes you send to other people will also have this line (although faxes you receive are not affected by this problem with your machine).

To fix the problem: follow the path that the paper travels when sending a fax or making a copy, until you find the scanner (narrow glass strip). Take a clean, soft cloth and a small amount of methylated spirit (or white spirit) and remove the now dried Liquid Paper from the glass. Clean the whole strip ensuring that the glass is left clean and dry.

Feb 22, 2010 | Brother IntelliFAX 1270E Plain Paper Fax

2 Answers

Brother Intellifax 1" black line on right in send & copy modes


lift up your document feeder and check for something on the **** glass

Nov 16, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

On sending a fax the receiver copy has a black


You must clean the glass strip that the origional passes over to be scanned. You may have White-Out or an Ink smuge on it. Another way to determine if it is your FAX is to put in an original and make a copy. If the line is on your copy than it is your scanner **** (glass).

Oct 30, 2009 | HP Officejet 6500 Wireless All-in-One...

1 Answer

Sent faxes have the right side cut off and black lines on side of paper, have cleaned white bar and glass cover....help


Sounds like the scanner section (the glass **** part in the original scan section). These are notorious for going out and sending partial black or all black pages. Try making a copy and see what it looks like, but if it's sharp lines on (across) sections of the copies, then that's what it is. It's about a $40 part and easy to change. Just lift the "tab" on the holders right side....slide the unit to the right...lift up the left section...pull it out and unplug it. Be carefull not to let the connector fall into the slot it came from or you'll have to disassemble it further or fish it out. Replace in opposite directions.

Oct 22, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Faxes I send are reduced in size and have series of black line down right hand side.


If its reduced in size during transmit or copy then simply place a letter size document in the feeder and close the two sliders up to the sides of the paper. If you don't close the slider up to the paper it will go into auto reduction

Apr 27, 2007 | Canon LaserClass LC 8500 Plain Paper Fax

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