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Magicolor 2400W loose parts

I have a Magicolor 2400W printer. While clearing a jam, the user dislodged 2 small parts (apparently in the right side of the drum cavity): a coil spring about 1" long including attachment loops, and a black plastic part approx. 1" square with an obvious spring anchor on one edge and a foam pad glued to one side. Can you describe where these should be reinstalled? Without the parts, the printer shows no errors but simply never prints the document after downloading it.

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  • bvb Sep 10, 2009

    Solved. The parts fell off the drum and were easily reattached.

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