Question about Zebra Symbol Technologies MC909X-G Series Barcode Scanner

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Error A000000B enabling scanner. Scanner support has been disable

I am getting this error on my mc9090 scanner: " Error A000000B enabling scanner. Scanner support has been disabled"

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Looks like laser head does not work and cannot be recognizied by scanner.

Posted on Sep 24, 2009

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If, per chance, you have added the DataWedge application to allow scanning from another application then this could be causing the problem. You can setup a profile for the new application within DataWedge and tie it to the executable. This way it won't interfere with any application that uses the symbol API.

Hopefully you've already solved your problem by now. good luck.

Posted on Oct 14, 2009

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Posted on Jan 02, 2017

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SOURCE: I am getting this error on my mc9090 scanner:

You need to reflash complete OS.

Posted on Jul 08, 2010

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SOURCE: I am getting this error on my mc9090 scanner:

In most cases you find that the flex that connects the cpu and the scan engine is faulty or out of alignment. Try to cold boot the device or if it's out of warranty you can open it and realign the flex. Other than that you have to send it for repairs.

Posted on Aug 03, 2010

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1 Answer

MC9090 giving error A000000B


Usually, 95% of the times, hardware error. Will need a new scan engine.

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Hi, my terminal Motorola MC3190 doesn't want to enable scanner and i really don't know why.... There is an error code A0000032 with message: "CANNNOT ENABLE SCANNER"


The scanner engine/output can be used only by one application. If a second application is trying to access the scanner, while in use. The error message will come.
Please check if there are more applications running in background. Usual MC9090 applications with scanner drivers are Telnet, Datawedge, Rapid Deployment and custom software.

Exit one of the application or try to exit all of them. Start your scanning application again, no error should appear now.

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Symbol MC9090 Barcode Scanner cannot enable scanner error code "A0000008"


The scanner engine/output can be used only by one application. If a second application is trying to access the scanner, while in use. The error message will come.
Please check if there are more applications running in background. Usual MC9090 applications with scanner drivers are Telnet, Datawedge, Rapid Deployment and custom software. Exit one of the application or try to exit all of them. Start your scanning application again, no error should appear now.

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I am getting this error on my mc9090 scanner: " Error A000000B enabling scanner. Scanner support has been disabled"


In most cases you find that the flex that connects the cpu and the scan engine is faulty or out of alignment. Try to cold boot the device or if it's out of warranty you can open it and realign the flex. Other than that you have to send it for repairs.

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Warm boot the MC55 if that doesn't help then cold boot it, if that doesn't help then reload the Operating system, if that doesn't fix it then send it back to Motorola for a warranty repair.

Jun 02, 2009 | Symbol MC9090 Barcode Scanner

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Hi, I'm writing a php page to be used on the MC9090 and I want the laser to be activated when focus is on a specific input box. Seeing as I'm new to the MC9090 scanner I don't have a clue where to start....


I'm not sure if you can trigger the scanner based on a web field but you can just enable the Data wedge software which will allow the scan to input anywhere you have the cursor. The scanner will be "active" all the time but won't actually scan until you pull the trigger. You can download the datawedge software from www.symbol.com.

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Symbol MC9090 scanner disabled


You may need to reflash the OS. you can normally download it from symbol webpage. you will need a cradle and an SD card.

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3 Answers

Error A000000B scanner support dissabled


You have a hardware problem with the scanner i am afraid. this will have to be sent for repair.

Nov 18, 2008 | Zebra Symbol Technologies MC909X-G Series...

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