Question about HP Designjet Z2100 InkJet Printer

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HP printer-Z2100 error message 21:13, not present in the manual. What is this and how to fix it?

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Posted on Jan 02, 2017

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SOURCE: hp designjet z6100 error code 21 : 13

Service Station error. Switch the power OFF from the back of the Printer and disconnect the power cord. Check the Primer Tubes. Reconnect the power cord and power On the Printer. Make sure that the Service Station path is clear. Remove any visible obstacles (e.g. screws, plastic parts, etc...) restricting the movement of the Service Station. If the System Error continues, replace the Service Station. If the System Error continues, replace the PrintMech PCA

Posted on Jul 29, 2010

  • 1 Answer

SOURCE: Error code 21:13 HP Z2100

how to Solve Problem 21:13

Posted on Feb 12, 2011

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Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer.
If the error persists, you are going to need a tech to do the following:-

Check that the Front Panel interface cable is not damaged and is correctly connected between the Main PCA and the Front Panel.Check that the connections between the Formatter and the Main PCA are not damaged and are correctly connected.
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1 Answer

79.03 error


you will need to contact hp support (yes in india)
Ask them to send you a .plt file, this only applies if you are able to ftp to your printer whilst in the diagnostic mode.
If ftp is not an option request an .exe file called PRNter.exe, with this you can sent the .plt file to printer through usb. 
If non of these options will work you need to request a new formatter, and like me they will charge you for the part, as hp will not take responsibility for a bad firmware update. Even when i have a screen capture vid showing being unable to download anything of the hp server at the time of a botched firmware update rendering the 3100 brocken and un fixable without a new formatter.
A two week fiasco still pending for me
hope this helps  if need any more help i am at asylum119 at hotmail dot com

May 02, 2009 | HP DesignJet Z2100 InkJet Photo Printer

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