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Document feeder jams every time or takes multiple pages in

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  • stekau Sep 10, 2009

    I have cleaned the rollers and it doesn't seem to have helped

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  • Contributor
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Sounds like the pickup roller assemblie may be worn out. can you be more specific about the model. Do you have the model number?

Posted on Sep 10, 2009

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Just make sure that the the rubber roller are clean, clean the roller with a dry cloth.

That should fix the issue

thanks
Smith

Posted on Sep 10, 2009

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1 Answer

Multiple pages feed when printing on hp 7410


  • If the automatic document feeder (ADF) does not pick up any pages at all, the rollers inside the automatic document feeder need to be cleaned.
  • If the automatic document feeder picks up multiple pages instead of single sheets, the separator pad inside the automatic document feeder needs to be cleaned.
SolutionLoad one or two sheets of unused plain white full-size paper into the document feeder tray, and then press Start Copy Black to pull the pages through the automatic document feeder. The plain paper releases and absorbs residue from the rollers and separator pad.note.pngNOTE:If the automatic document feeder does not pick up the plain paper, try cleaning the front roller. Wipe the roller with a soft lint-free cloth dampened with distilled water. If the problem persists, or the automatic document feeder does not pick up the plain paper, clean the rollers and separator pad manually. Follow the procedures below to remove the face plate from the front of the automatic document feeder, access the pick assembly inside the automatic document feeder, clean the rollers or separator pad, and then reattach the face plate.

Please Click on this link to know more in detail.

Thanks

Apr 01, 2012 | HP OfficeJet 7410 All-In-One InkJet...

2 Answers

How do i scan multiple pages and sav it to my documents. It seems like i am only able to scan and save one page at a time


Hi

If you have a Top feeder on the scanner, you can scan mutiple pages. Change the setting of the scanned file to pdf file (not JPEG) by going to the scanner icon and change the type of file you want to scan. Scan it as PDF FILE and then it will scan multiple pages. Regards

Jun 16, 2011 | Computers & Internet

2 Answers

Canon imageclass D1120 printer says: feeder paper jam,


Hi Try this method


To "Settings/Registration Table"

You can specify the method for restarting scanning of documents when a paper jam occurs in the feeder.

For information on the optional products required to use this function, see "Optional Products Required for Each Function."


  1. Press b_in_add.gif(Settings/Registration) ? [Function Settings] ? [Common] ? [Scan Settings] ? [Feeder Jam Recovery Method].

  1. Select [From 1st Page] or [From Stopped Original] ? press [OK].

Details of each item are shown below.
[From 1st Page]: If a paper jam occurs in the feeder, scanning starts again from the first page of the document. [From Stopped Original]: If a paper jam occurs in the feeder, scanning starts again from the page of the document scanning was interrupted.

Jun 10, 2011 | Canon ImageCLASS D1120 All-In-One Laser...

2 Answers

Cannot clear error message "Document


Hi nigel_lester,

This error message "Document in ADF" that you are getting means that you need to remove foreign object from the Automatic Document Feeder (ADF). Kindly follow the procedure below in clearing document jams:

Document jams in the ADF (Document Tray)

1. First, press Stop/Reset.
2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF. 3. Then, open the Feeder Cover.
4. From under the roller to the Feeder Cover side, remove the jammed page.
5. If a document is not jammed, check the document feed area if there's foreign material. If there's any, carefully remove it.
6. Close the Feeder Cover.

NOTE:
  • If documents remain in the ADF after pressing during scanning, [Document in ADF] will appear on the LCD. Press so that the remaining document is automatically fed out.
  • When rescanning the document after clearing the error, rescan it from the first page.

Document jams in the ADF (inner side)

1. Press Stop/Reset.
2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.
3. Raise the paper release lever (A) then remove the jammed page from under the roller to the Feeder Cover side.
4. Open the Document Cover and pull out the document from the inner side.
5. Close the Document Cover.
6. Close the Feeder Cover.

Note: When rescanning the document after clearing the error, rescan it from the first page.

Hope it helps.

Thank you for using Fixya.

Apr 02, 2011 | Canon Office Equipment & Supplies

2 Answers

I have a Cannon Pixma MX320 all in one printer and I cant get it to stop saying document in ADF


Issue: ERROR LCD: DOCUMENT IN ADF
Solution: Remove foreign object from the Automatic Document Feeder (ADF) - MX310
Check the Automatic Document Feeder (ADF) for obstructions
Follow this procedure to check the ADF for obstructions. You do not need to turn off the power when clearing document jams.
Document jams in the ADF (Document Tray)
  1. Press <Stop/Reset>.

  2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.

    openfeeder.gif


  3. Remove the jammed page from under the roller to the Feeder Cover side.


    remjammed.gif
  4. Pull out the jammed document from the ADF. If the document cannot be easily pulled out, proceed to section Document jams in the ADF (inner side).

    pullout.gif

  5. After removing the jammed document or if a document is not jammed, check the document feed area to make sure there is no foreign material. If you find foreign material, carefully remove it.
  6. Close the Feeder Cover.

    Note : If documents remain in the ADF after pressing the Stop/Reset button during scanning, "DOCUMENT IN ADF" appears on the LCD. Press the OK button so that the remaining document is automatically fed out.

    When rescanning the document after clearing the error, rescan it from the first page.

    Note: The document may not feed properly depending on the media type, or your environment, such as when the temperature and humidity are either too high or too low.
    In this case, reduce the number of document pages to approximately half of the loading capacity. Another alternative is to scan from the platen glass
    .

  • If documents remain in the ADF after pressing <Stop/Reset> during scanning, [Document in ADF] will appear on the LCD. Press <OK> so that the remaining document is automatically fed out.
  • When rescanning the document after clearing the error, rescan it from the first page.



Document jams in the ADF (inner side)
  1. Press <Stop/Reset>.

  2. If a multi-page document is loaded, remove any documents other than the jammed page from the ADF, then open the Feeder Cover.


    openfeeder.gif
  3. Raise the paper release lever (A) then remove the jammed page from under the roller to the Feeder Cover side.

    remjammed.gif

  4. Open the Document Cover and pull out the document from the inner side.

    opendoccover.gif

  5. Close the Document Cover.

  6. Close the Feeder Cover.

    Note: When rescanning the document after clearing the error, rescan it from the first page.
Document jams in the ADF (Document Output Slot)
If the document is jammed in the Document Output Slot, pull it out.
pulloutofslot.gif Note: When rescanning the document after clearing the error, rescan it from the first page.


Trust this is helpful. Please vote. :)

Dec 12, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

My Canon MF3240 picks up too much paper and causes a paper jam every time I print.


If the automatic document feeder picks up multiple pages instead of single sheets, the separator pad inside the automatic document feeder needs to be cleaned.

Aug 05, 2008 | Office Equipment & Supplies

1 Answer

Lexmark x5320


When you load the document feeder, simply place all of the sheets, up to I believe 25 sheets at a time in the document feeder. The doc feeder, if working correctly will load them one at a time and then exit them to the receiving shelf or tray on your printer.

If you do not have a document feeder, or must use the manual scan function for some reason, there is also a FAX multiple pages function from the sub menu.

ZBob

Jul 28, 2008 | Lexmark C752FN Printer

1 Answer

Scanning...


What do you mean scan? Is it from the printer to the computer? Or just plain copy? When you want to scan to the computer, you need a software that can scan multiple pages. HP's document feeder can copy and fax multiple pages, so if the software supports multiple pages scanning, then I'm sure it can.

Jan 04, 2008 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

Scanning / faxing problem


you will need to replace the adf assembly or the portion of adf roller which was dameged.

typically one should open th ecover and take out the jam inth direction of papermovement only


happy faxing

omnipresent

Oct 17, 2007 | Samsung SCX-4216F All-In-One Laser Printer

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