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Ibimaster 400e is jammed

Our office has an Ibimaster 400e binding machine. It has jammed. We tried to pull a couple of pages plus a plastic cover out of it, but there are still pieces that are jammed. I found the manual online but it has no information on troubleshooting. I phoned the manufacturer (GBC) and their technical support person had no knowledge of this machine. I have turned the unit over and emptied the waste paper. What to do next? Thanks.

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SOURCE: I need to downlaod ibimaster 400e user manuel

I have a Sharp 12 digital EL-1197 P II calculator, but I don't have a user manuel. How do I get one? thanks

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Removing the jammed document from the inner side of the Document Cover:

1. If printing is in progress, press the Stop button.

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7.Close the Document Cover.

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