Question about Brother MFC 5100c InkJet Printer

2 Answers

When I fax or scan a document, the end result is a solid black page

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  • bhullinger Sep 11, 2009

    The brother MFC-5100C had been working well until last week. Any attempt to fax,scan or copy results in a solid black page. I assume there is something that needs to be repaired. Is this something I can troubleshoot myself and fix?

  • bhullinger Sep 11, 2009

    I have not used it as a printer, only a fax and copier. I should have said copy instead of scan. As a result, I don't have it attached to any coomputer at the time, but I will (if I can fix it) runs Vista.

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2 Answers

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  • Master
  • 1,188 Answers

Which operating system are you using: XP, Vista, Mac? I need this information to help you.

Posted on Sep 11, 2009

  • Adnan Bhatti
    Adnan Bhatti Sep 11, 2009

    Does it also print a black page or just scans it this way.

  • Adnan Bhatti
    Adnan Bhatti Sep 11, 2009

    At the scanner
    Check the following components:


    • CCD flat cable

    • CCD unit

    • Main PCB/Relay PCB
    CCD is a device mounted on the scanner carriage which transfers images to digital format.

    At the printer
    Check the following components:


    • Print head unit

    • Main PCB (printed circuit board)

    • Carriage Assembly
    Let me know after you check the above components.
    Note: You will need some repair and maintenance knowledge.

    Your MFC 5100C probably has one of the above components defective.


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  • Master
  • 497 Answers

Check the link given below:


http://www.scantips.com/basics05.html


http://www.scantips.com/


Good Luck!!!!!!!!!!!!!!!!!!

Posted on Sep 10, 2009

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Posted on Jan 02, 2017

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1 Answer

How to fax?


This section describes dialing and sending faxes directly using the Numeric buttons.

note:
  • A PBX (Private Branch Exchange) is an on-site telephone switchboard. If your machine is connected through a PBX or other telephone switching systems, you have to dial the outside line access number first, and then the number of the party you are calling.
Sending a Fax with the Numeric Buttons .

Click here for other useful sending methods.


1. Preparing for sending a fax.(1) Make sure that the power is turned on.

(2) Load a document on the Platen Glass or in the ADF.

important:
  • When sending a double-sided document, set the document on the Platen Glass. You cannot scan double-sided documents from the ADF.







(3) Press the FAX button.
The fax standby screen will appear.
g0043276.png
(4) Adjust the density (scan contrast) or image quality (fax resolution) as necessary.
See "Adjusting the Sending Quality"

2. Sending the fax.
  • When the document was loaded on the Platen Glass:
(1) Use the Numeric buttons to dial the recipient's number.
g0043278.png
(2) Press the Color button for color sending, or the Black button for black & white sending.
important:
  • Color sending requires that the recipient's fax machine supports color faxing.
(3) Press the OK button.
The machine starts sending the fax.
note: When loading two or more documents

  • Load the next page, and press the same button as you pressed in (2) of step 2. Repeat the same procedure to scan all pages of the document, and press the OK button.
  • When you have sent the first page with the Black button, the following pages will be sent in black and white.

When the document was loaded in the ADF:

(1) Use the Numeric buttons to dial the recipient's number.
(2) Press the Color button for color sending, or the Black button for black & white sending.
The machine scans the document automatically and starts sending the fax.
important:
  • Color sending requires that the recipient's fax machine supports color faxing.
note:
  • To cancel sending a fax, press the Stop button, and follow the instructions on the LCD.

  • If documents remain in the ADF after pressing the Stop button during scanning, "Close the feeder cover [OK]Eject the document" will appear on the LCD. Press the OK button so that the remaining document is automatically fed out.

Automatic redialing
  • When sending a fax and the recipient's line is busy, the machine will redial the number after a specified interval. Auto redial is enabled by default. Auto redial can be enabled or disabled by selecting ON or OFF. Select ON to specify the number of redialing in Redial times and redialing interval in Redial interval.

Redialing the Number Dialed with the Numeric Buttons

1.Prepare for sending a fax.
(1) Make sure that the power is turned on.
(2) Load a document on the Platen Glass or in the ADF.
(3) Press the FAX button.
The fax standby screen will appear.
(4) Adjust the image density (scan contrast) or quality (fax resolution) as necessary.
See "Adjusting the Sending Quality"
2. Select the telephone number recently dialed.
(1) Press the Redial/Pause button.
Most recently dialed fax number using the Numeric buttons will appear.
(2) Use the g0016984.png (-) or g0008875.png (+) button to select the number to redial.
g0043279.png
(3) Press the OK button.
The selected number will appear in the fax standby screen.
3. Send the fax.
Press the Color button for color sending, or the Black button for black & white sending.
important:
  • Color sending requires that the recipient's fax machine supports color faxing.


Jun 03, 2011 | Canon PIXMA MX340 Wireless Office...

1 Answer

When I fax multiple pages, they have a black strip down the entire page


Lift the scanner cover and you will see a see-through piece of glass or plastic on the left hand side, this is the section it uses to scan from the Automatic document feeder. Make sure this is clear and free from marks or it will affect the result of multiple document scanning or faxing.
Hope this helps, if so please rate my response. Thank you for supporting the FixYa Community
Regards GM

Apr 07, 2011 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Receiving faxes alright, people receiving faxes from us are getting an all black page


Your document scanner has died. Meaning that the row of LED's that light up to scan the documents you are trying to fax are not lighting up. The result is a scanned document that is read as all black. Make a copy....you will get a black sheet because the same process is used to scan the document when making copies.
It might be time for a new fax machine as these machines have become so cheap to buy new that I doubt you could get this machine repaired for what you can just buy a new one for.
Good Luck and Thank You for using Fixya.

Sep 24, 2010 | Brother IntelliFAX 4100 Laser Fax

1 Answer

Insstructions for sending a Fax on a Brother


You can find the entire user manual by clicking here:
http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_MFC_240C_EN_249.PDF

Or, here are the instructions for sending a fax:

Entering Fax mode 5

To enter fax mode, press (Fax), and
the key will glow green.

The LCD will show the new job number and
the memory available.The number of pages
you can scan into the memory will vary
depending on the data that is printed on them.

Faxing from the ADF 5
a Make sure you are in Fax mode .
b Put the document face down in the ADF.
c Dial the fax number using the dial pad.
d Press Black Start or Color Start.
The machine starts scanning the
document.

Note
• To cancel, press Stop/Exit.
• If the memory is full, the fax will be sent in
real time.

Faxing from the scanner glass5
You can use the scanner glass to fax pages
of a book one at a time. The documents can
be up to letter or A4 size.

You cannot send multiple pages for color
faxes.



Make sure you are in Fax mode .

Load your document on the scanner
glass.

Dial the fax number.

Press Black Start or Color Start.
If you press Black Start, the
machine starts scanning the first
page. Go to step e.

If you press Color Start, the
machine starts sending the
document.

Do one of the following:
To send a single page, press 2 to
choose No. (or press Black Start
again).
To send more than one page, press
1 to choose Yes and go to step f.

Put the next page on the scanner glass.

Press OK.
starts scanning the page.

.

Dec 15, 2009 | Brother MFC 240C All-In-One InkJet Printer

1 Answer

I wanna send a fax


Hi there,
Sending Faxes.
* Flow of Sending Faxes.
The operation flow of sending faxes is as follows.
Step 1:
Load the original to send on the Platen Glass or the ADF.
Step 2 :
Adjust the fax quality and scan contrast.
Step 3 :
Dial the receipent' s number.
Step 4 :
Send Faxes
- Using the Platen Glass
1) Press the Color or Black button.
If you have two or more pages of the original, load the next page on the Platen Glass and press the Color or Black button
2) After scanning all the pages of the original, press the OK button to send the fax.
- Using ADF
1) Press the Color or Black button.
The fax is sent automatically.

* Before sending Faxes
- Adjusting the Scan Contrast or the Image Quality (Fax Resolution)
** Adjusting the Scan Contrast
Contrast is the degree of difference between light and dark. Increasing the scan contrast setting further blackens dark areas and whitens bright areas, whereas decreasing the contrast setting reduces the difference between bright and dark areas. You can adjust the contrast among the 3 contrast levels.
1) Press the FAX button, then press the FAX Quality button.
2) Press right or left arrow ot select the contrast.
Pressing the left arrow button decreases the contrast, and pressing the right arrow button increases the contrast.
3) Press the OK button.

** Adjusting the Image Quality (Fax Resolution)
You can adjust the image quality (fax resolution) of the document you send. The higher you set the image quality setting, the better the output quality will be at the other end, but the longer it will take for the transmission. Adjust the image quality according to the type of document you are sending.
1) PRess the FAX button, then press the FAX Quality button two times.
2) Press the right and left arrow keys to select the resolution.
FAX RESOLUTION - STANDARD
Standard : Suitable for text-only documents.
FINE : Suitable for fine-print documents.
PHOTO : Suitable for photographs.
3) Press the OK button.

*Sending Faxes - There are 4 methods for sending functions
a) Memory sending
b) Manual sending
c) Dialing the coded speed dial
d) Redial

a) Memory sending
1) Prepare for faxing
a) Turn on the machine,
b) Load the original on the Platen Glass or the ADF.
Note : You cannot scan double-sided documents from the ADF.
c) Press the FAX bitton.
d) Adjust fax settings as necessary.
2) Start faxing.
a) Dial the receipient's number using the Numeric buttons or coded speed dialing.
b) Press the Color button for color sending, or the Black button for black and white sending. I
c) When the following message is displayed, lad the next page on the PLaten Glass.
Scan Next -> Start
Transmit-> OK
If only one document go to step f).
d) Press the same button as you pressed in step b).
e) Repeat step c) and d) to scan in all pages of the document.
f) Press the OK button.

Manual Sending
1) Connect a telephone to the machine.
2) Prepare for faxing.
a) Turn on the machine.
b) Load the original in the ADF,
c) Press the FAX button.
d) Adjust the fax settings as necessary.
3) Lift the handset of the telephone connected to the machine.
4) Dial the receipient's number on the telephone.
5) Talk through the handset to the recipient.
If you hear a high-pitched signal instead of the recipient's voice, go to step g),
6) Ask the recipient to set recipient's fax machine to receive faxes.
7) When you hear a high-pitched signal, press the Color button for sending color sending, or the Black button for black & white sending. Then hang up the handset.

Dialling The Coded Speed Dial
1) Prepare for faxing.
2) Press the Coded Dial button.
3) Press the Numeric buttons to enter the two-digit code (00-19) assigned to the number you want to dial.
4) Press the Color button for color sending, or the Black button for black & white sending.

Hope this helps. Please rate my response.
Thanks
Have a good day.





Nov 27, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

BLACK LINE 1" THICK ON FAX COPY BEING SENT OUT


I bet your incoming pages are clean right? The Laser is not used for outgoing faxes.
Lift up your document feeder and clean the scanner glass that the documents are scanned across

Feb 24, 2009 | Brother IntelliFAX 4750 Plain Paper Laser...

1 Answer

Lexmark 8300 print/scan/fax


There are sensors in the document feeder that detect the width and length of the paper being copied or faxed. Try getting a can of compressed air and go nuts blowing all the dust out of the feeder, if you spray everything you can get to, you will probably blow clean the sensors. Just an educated guess.
Good luck,
Printdoctor

Jun 19, 2008 | Lexmark X8350 All-In-One InkJet Printer

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