Question about SanDisk Sansa View 8GB MP3 Player - Black

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After downloading songs on my Sansa View, some of the tracks are bad. I've tried to delete the bad tracks but Sansa View won't let me. Also, when a bad track appears the Sansa View freezes. Sometimes it will go to the next track (after a couple of minutes). Most of the time it freezes and the only option is to turn it off. After an hour I turn it back on, sometimes it works, but often I need to turn it off for at least a day. What can I do to fix this problem? I have a replacement warranty through Best Buy, should I replace the unit and start over again?

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Have you consulted customer service on this? It sounds to me like it might be a drm issue, where drm is a form of licensing that stop you playing files without the license.If it is that kind of problem Sansa should recognise it straight away and then you'll know what to do. in the meantime you could try doing a reset as per the instructions that came with the player or go to the website and download the manual.

Posted on Sep 10, 2009

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1 Answer

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