Question about KitchenAid KSCS25FKSS Side by Side Refrigerator
It is run by an auger motor that is energized by the switch when you press the lever with a cup on the door. Open the door and find the auger drive.....it is usually behind the ice bin. try to turn it by hand. You should be able to turn it....if not it is either frozen or locked up. A lot of times I just take them out and run hot water over them till they defrost. Another thing you did not mention is if the cubed is works. If the cubed ice works but not the crushed then the problem is the selector solenoid. There is a solenoid that switches from crushed to cubed. Usually you can see it next to the auger drive. It should freely move up and down....if not, it is frozen and needs to be thawed. The last thing it could be....but rule this out if the cubed ice is working.....the switch that is energized by the lever on the door could be bad. The auger motor and the selector solenoid are located in a white box behind the ice bin. Pull out your ice bin and you will see a box with the drive sticking out and the selector solenoid to the left. try to move the selector up and down with your finger......if it wont move or if it moves itself back up then it is probably frozen. If you look towards the bottom of that white box you will see 2 screws on each side of it, remove those and the box will come out and you can defrost it. You will have to take the icemaker with it on most of them. Just remove the screws and lift it out. Hope this helps
Posted on Sep 11, 2009
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Posted on Jan 02, 2017
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