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My sub-zero 532 makes ice that melts and refreezes

I also find that there's often a pool of water in front of the refrigerator side. I have the freezer setting at 8 to try and make it colder, but had the problem with lower settings as well.

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Hopefully, you've solved your problem by now, over a year later. If not, a similar problem I have with my 532 is due to the aluminum tube that the water flows through to fill the icemaker. Over time, this metal tube moves away from the icemaker toward the hose it is attached to due to the hose being warmer than the freezer compartment. This creates a gap between the metal tube and the icemaker causing water to spill into the ice bucket each time the icemaker refills. It makes you think the ice is melting and refreezing, but it is really just the water freezing when it spills into the ice. To correct the problem. you have to remove the icemaker, which is not that difficult, if you have a long stem phillips screwdriver. Then grab the metal water tube with some needle nose pliers, and pull it toward you to return it to its original position. If you pull too hard and it comes completely off the hose it is attached to, it is difficult to re-connect, but can be done, as I have had this happen several times, and have succeeded to re-connect it each time with some patience. The metal tube must fit snuggly into the icemaker when the icemaker is re-installed to prevent it from leaking water into the ice bucket each time it refills. My model 532 is now 23 years old and still working. Good luck!

Posted on Dec 08, 2010

  • Peter Filardo
    Peter Filardo Oct 06, 2015

    I'm having this exact issue. I can see the metal tube leading into the icemaker assembly, but its short by like at LEAST an inch. Plus, its way too stuck in place to pull out, closer to the icemaker.

    Ideas?

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