Question about GE Profile 26.6 cu. ft. Side-by-Side Refrigerator with Dispenser TFX27PRBWW

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PSS26SGRB SS freezer not getting cold and temp lights not working

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Dear Sir,
Since last two days our refrigerator(Sansung Bio fresh) has not been working. So make a solution immediatlly.
Our add is -
30,31 Ganga vihar society,Pioneer fitness club, Near Harinagar, Rajesh tower road, Gotri Road, Baroda- 3900 21.
Ph.0265- 2399014
email. dakshamm@yahoo.co.in
Thanking You,
Daksh Mistry

Posted on Sep 10, 2009

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the freezer is at minus 13 degrees c and most work down to minus 20 degrees c so that is in limits
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Power is on but nothing is working, not cold ,no water, no ice


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CallMe-

Your "freezer" and "refridgerator" temps are not jumping back to 14 and 44 respectively. When you change temps, they both wait 3-5 seconds before they revert back to a temp reading, not a temp setting.

Does your "freezer" make any loud or thumping noises? If not, do you hear a quiet whisper when both compartment doors are closed?

Solutions could be :
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I just went through this with my refridgerator and actually posted one of the questions. Here is what I found ........

In the freezer compartment behind the panel there is an evaporator fan which pulls cold air from the freezer and pushes it up into the refrridgerator compartment. If the fan is not working it is one of three things.. 1) there is so much frost in the fan area the fan blade is stopped and cannot push the cold air into the refridgerator compartment or the air channel is blocked. 2) there is no electricity going to the fan (usually tied to the door switch of the refirdgerator compartment, and 3) the motor is dead and will have to be replaced.

Solution to #1 - defrost but there is another problem in the "frost-free" part of the system which must be addressed or the frost will return and it will happen again in the future.

Solution #2 - check to see there is power to the fan. (most are 110VAC but some are 100VDC. Use a meter and check)

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