Question about HP TouchSmart IQ770 PC Desktop

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Touchsmart i846 disc burner

Brand new and disc burner takes anywhere from 10-30 minutes to burn exact same disc. Sometimes disc gets stuck in computer and I have to shut off and restart to eject. Not promising. Has anyone spoken with tech service yet?

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Check the burner from where you buy it they will gave you a brand new if the prob occurs daily

Posted on Sep 16, 2009

  • 3sainitarun Sep 16, 2009

    check the burner from where you buy it they will gave you a brand new if the prob occurs daily

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Have you selected a slow disc burning speed in Roxio? If so increase it to 8x or 16x or whatever speed your media is certified for.

If you are using slow media then it does not matter what speed you set as you will inevitably encounter burn problems.

Also go to HP support at

http://h10061.www1.hp.com/ccsearch/search?pname=touchsmart+iq770&opname=HP+Deskjet+3650+Color+Inkjet+Printer&qry=disc+burn&method=prodFinder&enc=UTF-8&ctry=uk&lang=en&dlc=en&sni=304535&search=0&submit.x=0&submit.y=0

Posted on Sep 10, 2009

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Please let me know your feed-back.

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