Question about Acer Aspire 4520-5582 Notebook

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Problem web cam aspire 4530

I have the problem about webcam, yesterday i used the webcam when i online and then my laptop screen make the black colour on the screen..just now i went computer service shop and the man on that shop tall me to format...

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Hi,
Format is the last solution. We can try few steps !!

I can help you here.Tell me what happens if you restart your PC !!
If it does nothing, try this :-

1.Restart PC and keep tapping F8 to get advanced menu options - use up and down arrow key and choose last known good configuration, select this and press enter.Wait and see if it boots to the desktop.

If it doesnt restart PC and keep tapping F8, choose safe mode from the list of options, press Enter and see what happens !

Awaiting response.

Hope it helps !!
Thanks !
Awaiting response.

Posted on Sep 10, 2009

Testimonial: "i was trying but it cannot go to windows.. i was try many time like u told me on thwe step u gave...please help me.."

  • Manish Choudhary
    Manish Choudhary Sep 12, 2009

    Hi,



    What operating system are you using on your computer ?

    If thats XP, follow this :-

    Follow the link below to restore your computer :-

    http://support.microsoft.com/kb/307545



    If you have another computer at home, can download the help guide and see how it works !!



    Hope it helps !

    Thanks



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Posted on Jan 02, 2017

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I think that the most likely problem here is the driver/software of the webcam, which is the acer crystal eye webcam. You should just uninstall the software from Add/Remove Program (Windows XP) or Programs and Features (Windows Vista).

Then afterwards, reinstall the software/drivers using the disc that came with your Acer laptop, it should contain the all the drivers for the laptop including the webcam. Just pick the correct driver to install. Now if you don't have the CD or is missing you can goto this link: http://www.acerpanam.com/flex/acer/bin/acer.html#app=2766&9e7c-selectedIndex=0&3386-selectedIndex=2&bca4-selectedIndex=1&bf37-selectedIndex=1&4f90-selectedIndex=1

When you open the page by default it should show the Drivers tab. Under the tab there are items you can choose from: Select Product Type, Select Product and Select Download. You first need to click on the "Select a Product Type" choose there Notebook. Then it will goto the next item which is "Select Product" choose there the model of your laptop which is an Aspire 4530. Then it will automatically goto the "Select Download" and it will show all the possible drivers you can download including the webcam drivers (acer crystal eye webcam) and they are labeled either for Windows XP or Windows Vista. So pick the one you need.

Hope this helps!

Peace! :)

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