Check the power adapter with a multi-meter, the voltage of the power plug that plugs into the power socket on the laptop should be slight higher than the voltage that is printed on the label on the adapter.
If it is faulty, there are replacement power supplies available on the Internet or at your friendly computer shop.
If the adapter is OK then the power socket on the laptop is faulty or this socket has a dry solder joint connection on the motherboard.
You can test this by wriggling the power plug when it is connected to the laptop, if the charge LED flickers and if you hold this plug in a certain position the charge LED stays on without flickering, then the power socket is faulty.
This can be repaired, but requires the laptop to be completely
disassembled. I suggest you get a quote first.
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Thanks, I think the problem must be with the motherboard as we have tried a new battery and a different power supply.
is the battery locking in tight? are the contacts damaged,or debri stuck in them?
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