Question about HP LaserJet 3700dn Printer
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A printer motor error has occurred
HP recomment a full reboot of the printer, switch off, unplug wait 2 minutes and plug in and restart.
Posted on Sep 10, 2009
Remove all the print cartridges from the printer so the right swing guide will be visible and check for the parts described in the photos below.
If the right side swing guide does not go all the way back, the 59.C0 alienation error will be displayed on the control panel. A plastic part on the swing guide could be missing.
See photo below where the three circles are on the right side of the printer
Figure 1: Right swing arm assembly
See photo for details of the part. Call-out 1 in the photo below shows the parts in place, while Call-out 2 shows the missing part. (The part looks like an upside-down t.)
Figure 2: Missing part causing 59.C0 error
1 - Part in place
2 - Part missing
Another cause for a 59.C0 error can be the black sliding lock is broken, out of place, or missing the spring. (See figure below) This can cause 59.C0 errors or 10.92.XX errors.
Figure 3: Right swing frame assembly
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Replace the swing guide. Please look for the missing part in the printer so it will not cause other issues from movement to other parts of the printer.
If the part in the call-out is present, close the door slowly and observe the right side swing arm. It should close uniformally with the left side swing arm. If not, arrange for service on the printer and replace the right swing arm.
i think it solves your problem
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Posted on Sep 10, 2009
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Posted on Jan 02, 2017
i have many times working on this printer and i always experience this problem...i think this problem is disalignment of the main gear...check the gear if its on the alignment and its work for me and the problem never comes back
Posted on Oct 19, 2010
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