Question about Sony Wireless Controller for PS3

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Completed ps3 update to 3.00, controllers stopped responding

I just did the newest update on my ps3 to version 3.00. now my controllers do not function, they allow me to turn the ps3 on only. when they turn on; the red lights numbered 1 and 2 stay on and the controllers won't do anything. everthing worked fine before the update. i have fully charged them, i have attempted to use them while connected using the usb cable, i have pressed the reset button at the bottom of each controller. still not working. what do i do? model Sony # cechzc2u

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  • yonir51 May 11, 2010

    there is no solution for this problem sony needs to release a new update to fix this

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I had a problem with this controller type. I would try to turn it on and all 4 lights would flash like it was trying to connect but would not. The solution was holding it close to the ps3 when initially pressing the ps3 button to turn on the controller. It appears the problem is a weakness in the wireless signal and it's ability to make the initial connection. You can also plug in the controller manually to make the connection then unplug it after that and it should work also.

Posted on Apr 18, 2014

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If you still have the PS 3 manuals, try pairing the controllers to your console again by following how to synch it or push the reset button from the back of the controller.

Posted on Sep 10, 2009

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Select [Update via Internet], and then press the x_button.gif (X)button.
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Download the update data.

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Cheers,

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If performing a system update with your PS3 fails, you may wish to try updating using a USB flash drive and your home computer instead. In order to do so, you'll need to create the following folders on the flash drive itself:

PS3 > Update

Once this is done, you'll want to visit the website I've provided below to download the most recent software version. The link should be easily found under the "Download the System Software" heading on the page.

http://playstation.custhelp.com/cgi-bin/playstation.cfg/php/enduser/std_adp.php?p_faqid=275

Once you've downloaded the file and transferred it onto the USB flash drive, connect the flash drive to your PS3 and choose "Update via Storage Media" instead of the normal internet option.

In the event that updating the software this way doesn't work, there are a couple of things you may wish to try before attempting again.

1) Delete all the cache files and cookies from your PS3's internet browser.

2) Power cycle your PS3 (turn it off completely, then back on) before attempting again.

3) Restore the default PS3 system settings. This should clear any potential problems that may be caused by your current system software version.

If none of these help, I'd strongly suggest contacting Sony for more information. You should be able to do so by calling their toll-free hotline at 800-345-SONY (800-345-7669) or by filling out an online repair request form.

Hope this helps you out.

Sincerely,
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Go Ahead. Use Us.

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