Question about BenQ FP71E 17" LCD Monitor

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Benq monitor flashes primary colours when switch on or off

My 6 month old Benq monitor has started flashing primary colours repeatedly when I switch the computer on or off. It has a message at the top of the screen that says "enter right> burn in" Do I need to do something, and what causes it please, thanks.

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  • qwirx Feb 19, 2008

    Mine is doing the same thing could this be a monitor or possibly a screensaver ptroblem?

  • gual42 Apr 07, 2008

    I had the same problem with a Benq Fp2200W.

    Had the power supply replaced 3 times with no luck.

    Eventually sent it back to Benq themselves who found that solder used in the power switch mnaufacturing process had leaked further into the monitor and was shorting out the power switch.

    They replaced the power switch and cleaned out the solder which fixed the problem.

  • Anonymous Apr 14, 2008

    The "enter +right" means enter + right ON THE LCD display. Not the keyboard (in case someone is as stupid as me)



  • andjo Aug 02, 2008

    Primary colour flashing starts when the monitor powers down - it didn't start doing this until a couple of days ago. Temporary solution is to switch the thing off when PC is unattended. Better solution anybody?



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This is called burn-in mode. Used to test the monitor at the factory.
To fix this, use the buttons under the front of the monitor,
There are six buttons. Let's number them 1 to 6 from the left.
Press 6 to display menu (at the bottom in Red will say Burn in mode on)
Press 4 or 5 until Recall is highlighted
Press 6 to select
Press 4 or 5 until Recall All is highlighted
Press 6 to select
Press 4 or 5 until Yes is highlighted
Press 6 to select
Press 3 to exit
This will reset all paramaters and also turn-off burn-in mode
If you want to reset some parameters to your preferences, press 6 again to bring up menu and
see you user guide to get explanations for the different settings.

Posted on Dec 29, 2008


Yeah my one does the same thing. it happen when i out a power surge.

Posted on Mar 27, 2008

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Problem is front switch panel.
BenQ normally has three year warranty.

Posted on Mar 10, 2008

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Posted on Jan 02, 2017

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