Question about Jura Capresso Impressa F7 Espresso Machine

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When turned on it will prompt "Open Tap" "Close Tab"

No matter how many times you open or close the Tap, it keeps asking to open and close tap.
We called the support lines 3 times at Jura and we are getting what apears to be a run around.
They are claiming that the machine needs cleaning on the coffe beans used are no compatible!!!
I hope we don't loose our investment!!

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There are two possible causes. One is easy the other is hard. So try the easy one first. Remove the grinds tray completely, and place you hand in the cavity that it normally takes up. moving you hand slowly in, feel towards the top. you will find a little flap, past that flap there is the tamper and coffee filter at a slight angle. This may be blocked, so clean with a cloth.
If that does not solve the problem (and 90% of the time it does) then you may have a small spec of dust that is stuck in the water system, this needs to be flushed and cleaned. The best place to do that is with a Jura approved center. Unless you are technically minded. Your local Jura chaps sound like they need a k!$k up their behind

Posted on Feb 13, 2010

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Check the switches.

Posted on Sep 10, 2009

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