Question about Western Digital Elements powered by WD 320 GB External USB (WDE1U3200N) Hard Drive

2 Answers

No blue light on my WD320gb essentials external hard-drive

I have a WD 320gb external essentials hard drive (purchased 28th Nov 2008) and yesterday (9/9/09) I went to plug it in to my XP laptop and the blue power light would not go on and the drive wasn't recognized on my XP laptop.
I tried plugging it into the other 3 USB ports on my laptop but all to no avail.
Please help me as I have a lot of important stuff on my drive that I do not want to lose

Posted by on

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 820 Answers

1. Check the green light on the power adapter.
1.1 Disconnect power cords from wall socket and hard drive.
1.2 Only connect the wall socket side; the green led should go on now.
1.3 Second connect the power to the hard drive; the blue light on the
hard drive is supposed to go on. If the green light on the adapter disappears, the adapter has to be replaced.
Page for an overview of external hard drive and their accessoires:
http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=1378&p_created=1118358612&p_sid=s6w8tzHj&p_accessibility=0&p_redirect=&p_lva=1378&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MSwxJnBfcHJvZHM9MCZwX2NhdHM9MCZwX3B2PSZwX2N2PSZwX3NlYXJjaF90eXBlPWFuc3dlcnMuc2VhcmNoX25sJnBfcGFnZT0xJnBfc2VhcmNoX3RleHQ9YWQ2MDA4&p_li=&p_topview=1


2. For adapter replacement have a warranty check on Western Digital:
http://support.wdc.com/warranty/index.asp?lang=en
You will need the serial number of the drive to verify.

3. If warrenty has expired a new adapter can be bought in the shop
for accessoires:
http://store.westerndigital.com/store/wdus/en_US/DisplayCategoryListPage/categoryID.13092600

Posted on Sep 10, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Western Digital Master
  • 5,660 Answers

It is my belief that the circuit board for your Western Digital external harddrive, has failure problems.
Simply put, the circuit board is No good.

I don't know your computer hardware expertise, so please bear with me, if I detail the following information in basic format. It is my intention to explain the basics of how a harddrive works, (Internal or External), so that my solution may be understood in general terms.

What you see right now is an external case. Inside the case is a desktop style harddrive.
(3.5 inches in width)

Inside the harddrive are round Platters, that resemble a CD disk. Depending on the harddrive, there are 3 to 6 Platters. Information is stored on the platters, by means of arranging a magnetic media on both sides of each platter. (There is magnetic media on both sides of each platter)

The magnetic media is arranged by Read/Write heads. These heads are attached to an 'Arm'. The Arm moves the Read/Write head back, and forth, across the platter.
(Like the arm of a phonograph player)

There are Two Read/Write heads for Each platter. One above the platter, one below.
The Write option of the Read/Write head, arranges the magnetic media, for the information put on the platter.

The Read option of the Read/Write head, 'Reads' the information stored on the platter.

All of the above named components are inside a hermetically sealed case, which has an opening to equal pressure with the atmosphere outside of it. There is a special filter in this opening.

All of the above named components are installed in that hermetically sealed case, while in a Clean Room. This room is 99.9% dust free, and the assemblers wear special suits that would make NASA jealous.

The harddrive case Can be opened, But SHOULD NOT be opened! Once the case is opened in anything but a special Clean Room, the harddrive will only last for a few hours.

At the bottom of this case is a Circuit Board. A PCB. (Printed Circuit Board) This circuit board is made specifically for THAT style, size, and type of harddrive, for it's manufacturer. (Western Digital)

This circuit board is a Control Board, for the components I named off above. The circuit board has components on it that can fail very easily. (Electrolytic Capacitors are the ones with the highest fail rate)

It is this component that I believe has failed. You have the option to buy the same type, style, size, and model of Western Digital harddrive, and borrow it's circuit board.

The circuit board is attached with screws to the bottom of the main harddrive case. There are small connectors to disconnect, and that's it.
Remove the circuit board from your defunct one, install this one. I would transfer all of your important information, then trash this harddrive. Replace the circuit board back into the one you bought, and use it.

(Your external harddrive case opens like a clamshell. It's made of two halves. There are screws that hold the two halves together. 4 of them. The screw heads are hidden under the labels of the case)

I apologize for the length of this solution, and hope you can make sense of it.

A new harddrive, and borrowing the circuit board from it, will be MUCH cheaper than having a data recovery shop recover your information! (Generally they charge $75 an hour, and it usually takes a while. You can buy a new harddrive for Much less,
http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=3326100&CatId=2458

The above is an example. It is Not a direct example. You need to view the model number that is on the case's label, for the harddrive inside your external harddrive enclosure. You need THE same one)

Posted on Sep 10, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I want to unlock WD My Passport 320G


These WEB site may remove the hard drive password.
HARD DRIVE PASSWORD UNLOCKING - Purchase
http://www.hddunlock.com/purchase/ A-FF HDD Unlock Wizard (HDD Password unlocking - Free)
http://www.hddunlock.com/download/

Feb 12, 2013 | Western Digital My Passport Essential...

1 Answer

Forgoten password for WD 320GB


These WEB site can help remove the hard disk password.
HARD DRIVE PASSWORD UNLOCKING - Purchase
http://www.hddunlock.com/purchase/ A-FF HDD Unlock Wizard (HDD Password unlocking - Free)
http://www.hddunlock.com/download/ b>

Feb 11, 2013 | Western Digital My Passport Essential SE...

1 Answer

I seem to have some problem with the power. Its not turning on, blue light indicator not on in the WD 1TB external powered device. assuming the data is intact, but the power is the only issue. How can this...


Purchase an "empty" enclosure, for about $30, and "transplant" the disk-drive from inside your enclosure into the new enclosure (and new power-supply). All your files will be accessible.

Dec 16, 2010 | Western Digital My Book Essential 1TB...

1 Answer

I dropped my wd external hard drive on a carpet floor it still lights up but makes a funny noise for some seconds then stops it connects after while but still i cant view my files


If it still has a valid warranty, exercise the warranty to get a free replacement.

Otherwise, open the enclosure, and separate the disk-drive from the USB-to-disk-drive adapter, and connect the disk-drive as a 'slave' disk-drive in a desktop computer, to see if the adapter was the problem.

Oct 24, 2010 | Western Digital My Book Essential 320GB...

1 Answer

How to remove the wd smartware software on the passport essential


Open "Windows Explorer".
Select the 'WD SmartWare' folder.
Press DELETE to delete the folder, and its contents.

May 18, 2010 | Western Digital Passport 320GB External...

2 Answers

I accidentally droppped my brand new 320gb WD Passport now it isn't working it lights up & it has a tick sound then stops spinning...pls help.. :(


Most likely you have damaged the actual harddrive, the ticking sound is NOT A GOOD HARDDRIVE SOUND! Contact western digital and tell them that your NEW harddrive is making this sound out of the box DO NOT MENTION DROPPING IT. They should RMA it as long as you really did just buy it.

Oct 04, 2009 | Western Digital Passport 320GB External...

1 Answer

External Drive WD is not visible in Mycomputer.


right click on my computer
select manage
then disk management
identify the correct drive
right click and format,
once formatted remove
then plug back in,
you should beable to then see it under my computer

Jul 06, 2009 | Western Digital My Book Essential 320GB...

1 Answer

Flashing blue light on external WD hard drive & not recognised


sounds like you are using the wrong power supply. Check the amp output on the power plug you plug into the wall make sure its the same as the amp input of your external harddrive

Jun 01, 2009 | Western Digital My Book Essential 1TB...

1 Answer

Wd my book essential edition hard drive problems


Have you tried running a virus scan on this hard drive. Viruses can pop up in many forms and mess a lot of things up.

Mar 23, 2009 | Western Digital My Book Essential 320GB...

1 Answer

HOW TO CHANGE 320GB SATA HDD TO 500GB SATA


Yes. The case doesn't care what size the drive is. The computer is just asking for the USB driver for the case. Check the WD site for the driver for the model of MyBook that you have. That should cover it.

Dec 23, 2008 | Western Digital My Book Essential Edition...

Not finding what you are looking for?
Western Digital Elements powered by WD 320 GB External USB (WDE1U3200N) Hard Drive Logo

543 people viewed this question

Ask a Question

Usually answered in minutes!

Top Western Digital Computers & Internet Experts

Marcin

Level 2 Expert

191 Answers

yadayada
yadayada

Level 3 Expert

75817 Answers

Mike

Level 3 Expert

4336 Answers

Are you a Western Digital Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...