Question about Maytag Neptune MAH5500B Front Load Washer
Check the drain line for kinks or obstructions. You can take a flashlight, remove the hose from the pump and look into the suction port of the pump. Check for anything clogging the pump. (like the occasional stray sock). Also check the pump impellers for broken or missing blades and ensure that the pump impeller spins freely. If any blades are broken/missing or if you cannot get the impeller to spin freely, the pump is defective and will need replaced. Hopefully it is just a clogged pump or drain line. Hope this helped and best wishes.
Posted on Sep 10, 2009
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Posted on Jan 02, 2017
“E3” code – Machine control is attempting to drive the motor but is not seeing any tach
response. Visual Check shows motor is not moving. (Locked or Hall Sensor fault.)
Possible causes of ‘E3’ codes: 1. Spin drum stuck – Verify that the spinner moves freely to eliminate this cause. 2. Hall Sensor fails or is loose – When the Hall Sensor fails or becomes dislodged, the control doesn't recognize that the motor is spinning and shuts down. The result will likely be an “E3” code in the worst case, or “SUdS” if it is only getting a partial rpm reading. Check wire harness connector(s) to motor.
Hall Sensor – PCB that is located on the back of the motor that senses motor rpm. It is not a separate part, but rather an integral part of the motor.
Posted on Sep 23, 2009
You could have a clog in the housing underneath the dispenser where the water flows through a hose into the tub.
Pull the dispenser drawer completely out.
There is a tab that needs to be depressed to release the drawer and remove it.
Check the opening at the bottom of the housing just inside the dispenser housing opening to see if a small sock or garment is clogging this opening.
Reach down into this opening to see if an item is inside the hose.
This is the normal issue that will cause water to leak out of the dispenser housing.
Wash the dispenser drawer thoroughly with warm water. Make sure that you pull off the siphon covers and wash all siphon holes. This process is described in your owner's manual. Replace the dispenser drawer and try the washer again.
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Posted on Sep 17, 2010
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