Help - the screws holding the dishwasher under the counter came loose & fell down the drain... how do I disassemble the interior to retrieve them? Kenmore Elite Ultra Wash Dishwasher, model 665.16269402

There are 2 screws that hold the dishwasher in place. To see the screws open the door all the way. Then bendover and look at the underside of your counter top. You will see the screws on both sides about 3 inches in from the sides.

when you open the door of the dishwasher look up underneath. There should be 2 phillip head screws holding it in place screwed into the counter top

You can lift off the wash arm and pump screen. You will see the pump shell with screws to separate the top from the bottom. Next is the wash impeller with a center screw and a drive washer. Under the impeller are shims. Don't loose any. The same with under the drain impeller. Just be methodical with your disassembly, lay the parts out in a row as you remove them, and reassemble in reverse order once you have cleared the problem.

Turn off the electric panel breaker that powers the unit! Check to make certain it is off before proceeding.

You will need to disconnect the Dishwasher (DW) from the electric, water and drain lines and remove it from under the counter in order to be able to access the underside of the DW. There you will find two (2) wires connected to the heating element along with a couple of fasteners that hold it in place. Also check inside the DW for any hold down clamps, etc. on the heating element there.

Once you have removed the connectors and mounting screws, you can then remove the element from the inside of the DW. You will need to "pop" out the grommets that the element passes through from the inside to the underside of the DW, as these keep water from leaking past the elements. Just remove and save those grommets and reinstall them onto the new element and slip it back inside the DW and through the holes in the floor of the unit. Reconnect the wires and re-fasten the screws or clamps that hold the element in place and reinstall the DW back under the counter, reconnecting the water and drain lines and the electric power.

This is a fairly simple and money saving repair for the DIY'er and well worth the time it will take you to perform the replacement. Good luck and hope this helps. Here's a link to the versions of your DW that will show you what it looks like for the parts and placement for your specific unit as I couldn't locate an exact match without the rest of the model number series. Just select yours and look at the diagrams to find the heating element on the inside of the wash tub.

http://www.searspartsdirect.com/partsdirect/getModel!retrieve.pd?modelNumber=GU980SCG&pop=flush

GE Dishwashers are equipped with an anti-syphon ball that generally dislodges itself and goes into the drain line. To remove it, you'll have to pull it out of it's hole. Turn the supply off and open the kick plate. Remove the supply line from the dishwasher and the drain line free from the air gap. Remove the two screws that hold it to the counter top and pull it out. Remove the lower rack and spray arm. To remove the spary arm you have a 1/4 inch head screw to undo, and on the back of the spary arm is a plastic clip. Use a small screwdriver to depress from the spray arm and pull the spray arm off. There are then two 1/4 inch screws that hold the food screen on and remove the basket. Now, underneath the dishwasher is a large manilla-colored hose with a large hose clamp that must be loosened. Pull this loose and a bit of water as well as the ball will come out. Reattach and drop the ball into the left hole under the basket. Reconnect everything and slide the dishwasher back in. Reinstall drain hose and supply line. Turn on supply. Run and look for leaks.

Take a flat blade screwdriver and insert it into the drain port that you connect the dishwasher drain line to. Take a hammer and tap the screwdriver until the plug pops loose inside the disposal. Now, reach down inside the disposal and retrieve the plug. You should not have to disassemble the disposal to do this. I hope this answers you're question.

Turn the plastic center screw counter clockwise. The bottom spray bar is supposed to be loose so it will rotate under water pressure. Rattling maybe coming from diswasher/cabinet contact, or debris caught in the main pump or drain pump, or the food disposer.

Try turning off the power at the breaker box, turning off the water, and unhooking any connections. Next, remove the dishwasher from the counter, and turning it upside down. You'll want to shake it gently at an angle so the screw can drop free. This is a relatively hassle free fix if you can get it to work. If this doesn't work,you may have to remove the pump motor assembly and then the motor to access the area where the screw is lodged. The later solution will require you to pack a lunch. You'll be there a while. Be sure you know what you're doing before you begin disassembling. It's a big job.

I just fixed this problem. Cause, a bone in the drain pump fins. Soloution: Get as much water out of the unit as possible, get a bunch of towels.Turn off water and dicconect all lines including the electrical. Pull unit out from under the counter and turn on right side (GE model that I have), mop up water off floor. Find the drain line and disconect from pump. Get your Torx set out and remove the 3 screws holding the housing and gently lift the pump motor. Remove the clog/blockage and replace the motor being CAREFUL to get it in straight so that youy don't screw up the big O ring. Replace all the screws etc. Hook up all the lines as you re-insert the unit back under the counter. This woked for me but as you can tell I had no "broken" parts.