Question about Saeco VIA Venezia

1 Answer

Weak steam flow from milk frothing wand.

Is there a way to clean out the steaming wand? Over the last few days
it has got progressively worse. I purchased a pre-owned machine, it was ok for a few weeks > It initially spluttered out a fair amount of water with the steam, now the spluttering and pressure of steam has decreased to about 30% of what it used to be like it. Can I undertake
some sort of cleaning process or do I need to have it repaired?

Posted by on

  • Ernest R
    Ernest R May 11, 2010

    Have you tried to clean out the steam nozzle with a paperclip?

  • dianne schlies
    dianne schlies Aug 16, 2014

    Vinegar run through the steaming and frothing a couple times then clear water a couple times. Do this 4 times a year.

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

This is usually a sign it needs a de-scale. you can get a de-scale solution from most coffee machine retailers. Vinegar can be to harsh and ruin your seals. After frothing your milk make sure you let some steam through without milk to clear milk that can be sucked up wand. You can get cleaning instructions of Saeco web site. Good luck

Posted on Sep 28, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How do i use the steam wand to froth milk


The steam wand to froth milk, you need a certain amount of milk in the cup first, then if you tilt the cup a little towards you, push the steam button and "it should froth your milk right up", but if that doesn't work then I don't know.

Mar 24, 2014 | Bella Espresso Maker - Black

3 Answers

Steam wand not working



The steam wand ejects steam in order to froth the milk. The steam wand should be cleaned after it is inserted into milk and at the end of each day. Do not allow the steam wands to soak in water overnight since some of the dirty water can be sucked into the boiling tank inside the machine this may cause the steam not to come out
Unplug the machine, take the case off, disconnect the switch wires and test it with a continuity meter. If you don't get any continuity, or if it is constantly closed and never open, the switch is bad.
this could have been prevented by regular maintenance and proper use. The usual suspect is a gummed up wand or brew line or user error. Here’s what to look for and how to avoid it.
First, notice what kind of wand you have. Most semi-automatic and porta-filter espresso units will have wands that resemble those on bottom or right, although the tips may be different. Some tips do not slide up and down to alter the aeration, as the one on the bottom does. If your wand is from an older (1990s) unit, it could have a more bulbous tip and a smaller hole in the tip. wandte1.jpg wandte2.jpgSome of the new wands give you a manual/automatic control.
wandte3.jpg Many of the new super automatics come with an automatic frothing unit, like this one from Jura-Capresso. The nice thing about the frothing wands on Jura-Capresso's new units is that they allow for even more control.
The "Dual Frother Plus" (top) works like the traditional frothing wand. The metal sleeve goes up for steam, down for foam.
The "Froth Xpress Plus" is a very handy device which can be used with the included sleek milk container or a distinct milk container, like a 1/2 gallon jug. The Froth Xpress has a tube (hard for using the included container, flexible for using a different container) that fits into the frothing tube behind the dial shown in the picture above. After selecting froth or steam, the milk is siphoned into a cup below the steam wand. We recommend steaming the milk first, then adding the espresso.

Whatever sort of wand you have, it is essential to keep it clear of solidified milk which can gum up the tip and even the wand shaft. Here are some symptoms of a clogged wand:
  • Little or no steam comes out of the wand
  • Hot water drips from the tip of the wand
  • A squeal or whistle comes out of the wand when the steam function is selected
  • A deep humming is heard when the steam function is selected*
*This is also a symptom of another more serious problem, particularly if you have a pump espresso machine; so if unclogging the wand does not solve it, you should contact a technician.
A good preventative measure against the clogging of a steam wand is regular rinsing in warm, soapy water of the tip and any other removable frothing part. This should be done after each steam wand use. If your machine has a Froth Xpress, it is important to clean all of the hoses, valve, and connectors (be very careful with the plug, however, because it is delicate). All wands should also have steam jetted through them after a frothing cycle is run.
Another preventative measure is to run a steam cycle for about twenty seconds before each new use. This will eject stray particles before they can build up and cause serious damage. There is also a cappuccino cleaner available which can be used in the automatic frothing devices. The solution is placed in a reservoir, and a full cycle is run until the reservoir is emptied. This can be done every few weeks or every few months, depending upon use.
Aside from prevention, there are treatments for a clogged wand. First, remove the tip, if the tip is removable. Usually they are, as in the case of the plastic tips above. The holes are usually big enough to run a pin or even a small paperclip through (emphasize small) to remove the gunk. If these items are too large, do not attempt to use them; instead try using a thin gauge wire from an electrical wire strand. Next, the metal wand itself can have a pipe cleaner run up into it. Start out by putting just about a half inch of the pipe cleaner up the wand, rubbing it around, then pulling it out. Gradually work more of the pipe cleaner up the wand, but never let the length of pipe cleaner in the wand exceed the wand length. We recommend the pipe cleaners with the stiff barbs attached, as opposed to the mostly soft ones. Do the same for all of the hard hoses and connectors. With respect to rubber or soft plastic parts, rinse them in soapy hot water. If flexible hoses form holes, replacements are available (give us a call) or we've even had some luck at aquarium supply stores.
PLEASE NOTE: if you own the Jura X7 or the Froth Xpress Plus, the diameter of the tiny holes is very important. We recommend trying not to put pins into these holes. However, if they must be cleaned and soaking won't work, a smaller gauge wire, a single strand, should do the trick. Always use a strand that is smaller than the diameter of the hole.
Frothing wand technology is advancing at a breakneck speed, but along with these advances come serious precautionary measures for dealing with these very delicate mechanisms. Follow the steps above, and your machine should be producing full-fledged froth for its entire life.

May 26, 2008 | DeLonghi Esclusivo Magnifica ESAM3300...

1 Answer

My steamer wand has an awful odor everytime I try to steam something! I have cleaned it (even soaked in baking soda!) and the problem won't stop. Anyone else have this problem?


This is a common problem for the commercial espresso machines, Due to lack of cleaning of the steam wand after they finish frothing milk.
The milk flows back to the boiler and the water gets contaminated with milk.

Does the steam smells like rotten milk? If the answer is yes, you have contaminated water and or lines.
If not may be there is a lot of IRON in the water.

Run a descale cycle.

After you are done frothing milk, wipe the steam wand with a wet towel and open the steam valve for 2 seconds, close it and that's it.

Jan 15, 2011 | Saeco Starbucks Sirena Espresso Machine

3 Answers

Why won't my starbucks serina froth milk. Just stopped doing this all of a sudden. I descaled, the little hole in wand isn't blocked. The milk heats but no froth.


This problem developed on my Sirena machine about a week ago. Stopped frothing milk, but still produced lots of steam. In fact, it was splattering milk everywhere, just not producing foam. Cleaned the steam wand (including air intake) and descaled the machine (even though its only 3 months old) to no avail. Called Saeco customer support (1-800-933-7876) and the very helpful rep immediately identified the problem. Inside the Panarello steam wand is a removable plastic tube. The tip of this tube should protrude about 1/8" beyond the end of the steam wand. Mine was not. Using the eraser end of a pencil, I pushed the inner tube downward into position and, voila, I now have froth again.

Nov 23, 2009 | Saeco Starbucks Sirena Espresso Machine

1 Answer

My machine will not froth milk


This problem developed on my Sirena machine about a week ago. Stopped frothing milk, but still produced lots of steam. In fact, it was splattering milk everywhere, just not producing foam. Cleaned the steam wand (including air intake) and descaled the machine (even though its only 3 months old) to no avail. Called Saeco customer support (1-800-933-7876) and the very helpful rep immediately identified the problem. Inside the Panarello steam wand is a removable plastic tube. The tip of this tube should protrude about 1/8" beyond the end of the steam wand. Mine was not. Using the eraser end of a pencil, I pushed the inner tube downward into position and, voila, I now have froth again.

Nov 01, 2009 | Saeco Starbucks Sirena Espresso Machine

2 Answers

The message ventilate is showing and the machine won't work at all. It started when we used the steam to froth milk.


As pointed out by bansheracer, "Ventilate" means you need to open the valve on the right to let out some steam from the milk steamer wand. This can also happen if you accidentally push the 'steam' button but don't actually let out any steam.
If it is stuck or needs cleaning, unscrew the metal piece and dip the plastic bit in a jug of hot water - it should resolve most of the dried milk in about 5-10 minutes.

Oct 22, 2009 | Gaggia Titanium Espresso Machine

1 Answer

Steamed milk is not coming out


Clean the steam wand, it unscrews and needs to be cleaned, also, descale the machine once the blocked tube is cleaned. When milk dries it is like glue and clogs the steam wand. so clean it daily after use.

Also, I think you meant to say, steam for milk frothing is not coming out. If you meant steamed milk is not coming out, it's not supposed to do that. Some Saeco's can add an attachment called a milk island but not the magic comfort plus.

Mar 04, 2009 | Saeco Magic Comfort Plus Espresso Machine

1 Answer

Weak steam stream


Have you descaled the unit? If so, milk might have been sucked up into the frothing wand. Take off the exterior covering of frothing wand...rinse it well.

I have used a large paper clip...straighten it out. Take the straightened out paper clip and insert it into the metal stem gently and move it around inside the metal stem. This may dislodge the blockage. Before putting the exterior cover back on, turn on the the frothing wand to see if it has improved the power of the steam.

Oct 28, 2007 | Miele CVA615 Espresso Machine

1 Answer

Gaggia Coffee


Hello, I have been experienceing the same problem since I bought this thing. I used to have the classic Gaggia until it died after 15 years. however, when I went to this one it just didn't function the same.I was having water leaks come from the group assy so I replaced the group valve assy which I saw a diffrence and it functioned properly for a few days, then It was acting up again. No steam to froth and water bypassing the group assy... I then removed the valve assy again and saw it was somewhat clogged of mineral deposits.I cleaned it and after a few days once again it wasn't frothing as it should. Yesterday I completely tore this thing apart but couldn't figure out how to remove the steam valve assy. Does anyone have any ideas?? I removed the 2 screws and it won't move. OH BEFORE I FORGET!!! It was working fine the other day and while I was in the middle of frothing, it suddenly went to half pressure.... ANY IDEAS?? Thank you in advance....

Apr 09, 2007 | Gaggia Coffee In White, White MDF...

Not finding what you are looking for?
Saeco VIA Venezia Logo

498 people viewed this question

Ask a Question

Usually answered in minutes!

Top Saeco Coffee Makers & Espresso Machines Experts

espressofixr

Level 1 Expert

16 Answers

83bj60

Level 1 Expert

22 Answers

Shehu Pro
Shehu Pro

Level 3 Expert

1284 Answers

Are you a Saeco Coffee Maker and Espresso Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...