Question about Bose (321GS) System

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Bose 321 DVD System

The DVD player drawer will not open, sounds like it's trying to open but won't. Is there a way to open the box?

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  • ilijah Dec 13, 2007

    my dvd/cd tray we niether open or close and bose repair shop is to far pleas tell me wath i could do to fix this problem

  • Anonymous Mar 09, 2008

    CD drawer won t open

  • Anonymous Dec 01, 2008

    Same problem

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Remve the power-plug from power socket of your house. Leave unpowered for 2 mins, then connect and power-on. Lets wait for display ''Bose -3-2-1' off. Then push eject.

Posted on Jan 13, 2008

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When I start my DVD player I cannot get any sounds other than the music and background noise. In essence, I can't hear what the characters are saying. Anyone know how to fix this? If so please reply to kic4319a@aol.com

Posted on Jan 07, 2008

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I love my Bose 321 DVD system, but a few days ago, it started acting weird. I put in a DVD, and it reads - "No Disc".....and I'm not sure why. I cleaned the disc, and I also played a DVD/CD Maintenance kit - I'm not sure what is wrong. It seems like I have a problem within the system - what can I do?

Posted on Dec 20, 2007

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Posted on Jan 02, 2017

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Related Questions:

1 Answer

Bose 321 sound fading


Try the following:

1) Switch the unit off completely, using the powerswitch on the back of the bass box.
2) Switch the unit back on via de switch on the bass box.
3) The display should read BOSE 321 and than be dark.
4) Insert a CD and switch the unit on with the remote by selecting the CD/DVD mode.
5) When the sound is now OK, it means that you need to contact Bose to ask them for the latest software update for your unit. After updating your system. The problem will not reoccur.
6) in case the problem continues and at start-up using a CD, no improvement of sound is heard, the system should go into repair. Contact Bose in your country and ask for return instructions.

Jan 13, 2014 | Bose Audio Players & Recorders

2 Answers

I have a Vizio P42HDTV10A with a Bose 321 system and no sound


Check you cables. make sure that the Dish Box is hooked up and if you are run'n your cables from the Dish Box to the DVD player then you will have to keep the player on.

Use to work for DirecTV i got this all the time

Aug 25, 2009 | Vizio GV42L 42 in. LCD Television

1 Answer

When I press the Eject Button on the Bose 321 DVD Player the tray does not open up. I can hear the sound as if trying to open


normal issues with cd/dvd trays - gear/rubber of the tray transport worn out.

manytimes it helps if you always keep a cd/dvd in the tray (don't keep the tray empty)

it may also help if you can keep the bose 321 vertical.

May 30, 2009 | Bose 3 2 1 Series I DVD Home Entertainment...

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Bose 321 have dvd picture but no sound HDMI


check the power suply behind the acoustimass set to 115v, not to 230, that will solve you problem

Apr 12, 2009 | Bose 3 2 1 GSX System

2 Answers

Burned dvds wont play on home player


i have begun having a problem with my  4-5 year old bose 321 system.  sometimes dvd's burned on my computer will not  play on my bose 321 system.  sometimes they will.  what's up with this?  it's not a bad media problem.  i've narrowed it to the player.  sometimes i'll play a computer burned dvd on the bose and it will play fine.   next time i try to  play it it won't any ideas? thank you in advance mike

Dec 04, 2008 | Televison & Video

2 Answers

CD stuck in disk tray of (original) BOSE 321


NO NEED TO TEAR APART OR REPLACE THE UNIT! JUST TURN OFF THE UNIT, LEAN IT FORWARD AND A LITTLE DOWNWARD AND HIT THE LOAD BUTTON AND IT WILL OPEN. THAT'S THE TRICK!

Nov 23, 2008 | Bose 3·2·1 II System

1 Answer

Non bose dvd player for bose system


In short, you can. I did it last night. My Bose 321 DVD player is junk and it's always been junk, but I love the sound sytem. Last night, after the thing gobbled it's last DVD, I went through the whole, unplug, wait 5 minutes, plug back in, etc. and it still wouldn't eject so I ripped the DVD tray out of the thing with a pair of pliers, recovered my DVD, and slammed the tray back in, stripping all the gears and screwing up the motor in the process.
BUT, I disconnected the video cable from my Bose and plugged it into the video out on my el-cheapo Tru-Tech $99 DVD recorder. Then I ran the audio out cables from the Tru-Tech to the Aux 1 inputs on my Bose 321.
When I want to watch a DVD now, I put the DVD in my Tru-Tech, turn on the Bose, switch it to Aux 1, and I get a great picture and the Bose sound. Best of all, I don't have to plug and unplug that sorry Bose system everytime the wind blows.
They used the absolute cheapest DVD player they could get their hands on--a Toshiba model--for all the Bose 321 older models. Every single person who bought one has had these same troubles and they've made no offer to fix them.
This was my first and last Bose because of that and I hope more people stay away from Bose until they get their act together and protect their customers. $1000 for a system that eats DVDs like M&M's is ridiculous.

Aug 08, 2008 | Bose Lifestyle 28 System

1 Answer

Bose 321


yes as long as IDE cables and DVD player fits it shouldn't be a problem

Apr 24, 2008 | Bose (321GS) System

2 Answers

PCM 2.0


I had the same problem with my 321 system. The fix is in the cable box settings. You want to change the Digital Out on the cable box..my choices were HDMI....Dolby Digital..and None. Choose Dolby Digital and it will show up on your Bose 321 display. I also have my cable box connected to my bose system via optical digital cable...and a digital coaxel cable from my dvr to my bose. Change that output setting on my cable box took care of the PCM 2.0 problem for me.

Dec 19, 2007 | Audio Players & Recorders

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