Question about Logitech Cordless Desktop MX3200 Laser Keyboard Mouse

2 Answers

My mouse and keyboard doesnt work.

I try to connect it with the red buttons and only the mouse connects and when i connect the keyboard, the mouse stops working. what should i do?

Posted by on

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 108 Answers

I suspect that you need to reinstall the drivers from the cd that came with your wireless devices.if it is not that then try changing the batteries on both. no point in just doing 1 as you will need to do it for the other sooner or later.
here is the link to support for your device.
http://www.logitech.com/index.cfm/support_downloads/&cl=ca,en

Posted on Sep 10, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 1,043 Answers

Uninstall all of the software that you have already installed for the keyboard and mouse. Make sure you disconnect the receiver for the mouse and keyboard first. Then reboot your pc. Once the reboot is complete go ahead and plug in the receiver. You should get a window that opens and asks you to install your software. Go ahead and install it at that time. Then try again to run the connect sequence. If it still doesn't work then you may have either a defective receiver. At that point I would take it back to your point of sale to swap them out.

Posted on Sep 10, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My mouse works but my keybord doesnt work even though the battery sign is turned on ?? what do i do ????


Try pressing the red connect button on the bottom of the keyboard, as well as the connect button on the receiver.

Dec 27, 2010 | Logitech 967437-0403 Keyboard

1 Answer

Keyboard does not type


If all the keys on the keyboard have stopped functioning follow the instructions below to reconnect the keyboard.

This problem is likely to be a lost connection. The connection between the mouse and the USB mini-receiver or the keyboard and the USB mini-receiver can be lost due to several reasons such as:
  • Low batteries
  • Moving the USB mini-receiver from one USB port to another
  • Moving the USB mini-receiver to another computer
  • Plugging the USB mini-receiver into a USB hub or other unsupported device such as a KVM switch (your USB mini-receiver must be plugged directly into your computer)
  • Using your cordless mouse/keyboard on metal surfaces
  • Radio frequency (RF) interference of more powerful wireless devices such as:
    • Wireless speakers
    • Computer power supplies
    • Monitors
    • Cellular telephones
    • Garage door openers
Eliminate any problem sources mentioned above that might be affecting your devices.

Follow the procedures below to reconnect your mouse and keyboard.
  1. Make sure the USB mini-receiver is directly and securely plugged into a working USB port on your computer.
  2. Make sure the mouse is turned on. The on/off indicator on the bottom of the mouse should be green. If the on/off indicator is not illuminated, press and hold the red connect button on the bottom of the mouse until the on/off indicator is green.
    On / Off Indicator
    12145.1.0.jpg
  3. Press and release the red connect button on the underside of the USB mini-receiver. This will broadcast a signal to your mouse. This broadcast will last only a few seconds, so you must perform the next step quickly.
    12146.1.0.jpg
    Red Connect Button
  4. Quickly press the red connect button on the bottom of the mouse for 1 second, then release it. The power indicator will flash briefly and then turn green. The mouse is now connected to the receiver.
    12145.1.0.jpg
    Red Connect Button NOTE: Holding down the red button on the mouse for more than 2 seconds may cause your mouse to turn off instead of connecting. If this occurs, start again at step number 2.
  5. Move your mouse to see if the cursor moves. If the cursor follows the mouse movements, your mouse is now connected.
  6. Press and release the red connect button on the underside of the USB mini-receiver. This will broadcast a signal to your keyboard. This broadcast will last only a few seconds, so you must perform the next step quickly.
    12146.1.0.jpg
    Red Connect Button
  7. Quickly press and release the red connect button on the underside of the keyboard.
    Keyboard Connect Button
    11399.1.0.jpg
  8. You will hear a short beep. The keyboard is now connected to the receiver.
  9. Test your keyboard to see if it is working. If the mouse now works but the keyboard still does not, see Knowledge Base article 9144.

Dec 14, 2010 | Logitech Cordless Desktop MX3200 Laser...

1 Answer

I have cordless key board i put a new battaries still doesnt work do you think the key board doesnt work


Hi,

To fix the problem,
please press the connect connect button on the bottom of the mouse and the connect button on the reciever and relaese both the buttons together. this would rest the wireless connection and then the mouse should work fine.

regards.

Jan 29, 2010 | HP Multimedia Cordless Keyboard/Mouse...

1 Answer

My wireless mouse stopped working. I've changed


there should be a connect button on the bottom of the mouse, if that doesnt work try removing and reinserting the usb receiver on the computer itself.

Dec 21, 2009 | Computers & Internet

1 Answer

Keyboard doesnt work mouse does


Normal 0 Press the Receiver button (and the lights will start flashing.
Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.

If the MOUSE isn’t working, push the small RESET/CONNECT button on the back of the mouse to connect to the receiver. Then they should work okay.
Hope this helps. Bud

Nov 09, 2009 | Microsoft Wireless Laser Mouse 5000

1 Answer

Keyboard only works if mouse isnt working and vice versa


does it come with a synchronization or reset button? try it...usually press the one on the receiver first then with the mouse and keyboard.

Aug 10, 2009 | Logitech Cordless Desktop Optical Y-RK49

2 Answers

Keyboard isn't responding but mouse is


open the Logitech utility and try to reconnect the keyboard and pair it with the mouse. if it doesnt work uninstall/reinstall the software for your wireless mouse/keyboard.

May 27, 2009 | Logitech Wireless Access Duo Optical...

1 Answer

Ds-3200 wireless optical slimline deskset mouse works keyboard doesnt


Normal 0 Make sure the batteries are installed and are good.

Press the Receiver button (and the lights will start flashing.
Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.

If the MOUSE isn’t working, push the small RESET/CONNECT button on the back of the mouse to connect to the receiver. Then they should work okay.
Hope this helps. Bud

Aug 02, 2008 | Trust Wireless 11676 Keyboard

1 Answer

Keyboard and mouse


Normal 0 Press the Receiver button (and the lights will start flashing.
Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.

If the MOUSE isn’t working, push the small RESET/CONNECT button on the back of the mouse to connect to the receiver. Then they should work okay.
Hope this helps. Bud

Nov 29, 2007 | Logitech Cordless Desktop EX110

1 Answer

Wireless keyboard doesnt work with switch


once you have switched pc you will need to re-sync the wireless keyboard and mouse with the new pc, because although you have switched pc the keyboard and mouse do not know this. there should be a reset/resync button on the bottom of both the keyboard and mouse

Jul 30, 2007 | D-Link DKVM-2K 2-port KVM Switch

Not finding what you are looking for?
Logitech Cordless Desktop MX3200 Laser Keyboard Mouse Logo

163 people viewed this question

Ask a Question

Usually answered in minutes!

Top Logitech Computers & Internet Experts

micky dee

Level 3 Expert

2716 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18390 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a Logitech Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...