Will be texting or setting alarm and phone will freeze up, the external screen will remain with the final thing you were doing, internal screen when you open it will be white, my only short term fix is to hard reset the phone (with the phone on just removing the battery), I called verizon today and talked to there tech dept. they informed me that a software update may resolve this issue. I will let everyone know if this is the solution
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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i had the same problem. i reset the alarm to go off immediately, then dismissed the alarm. i also reset the default theme. the clock came back to the external display and the daily alarm message went away!
I wouldnt recomend this phone at all! Have had it 4 months now and had so many probs including: 1. Sometimes the alarm comes up but doesnt make a sound or vibrate so obviously i sleep right through it 2. It will randomly turn itself off 3. At least once a day when someone texts me ill get the same text two or three times. I'd blame their phones but its not just one person! 4. It randomly was diverting all my calls at one point although id never set it to do that. 5. The sensors dont work right. WHen you go on the internet if you turn the phone to one side the screen also turns. Ill be holding mine the right way up but the screen will still turn, it needs a lot of shaking to correct itself. 6. I cant move anything about on my screen. I had a few speed dials up but got sick of accidentally ringing them, they wont move anywhere on my screen so i cant put them away. However it lets me drag other speed dials onto the screen (but not back again so my screen is packed with speed dial boxes!)
Do not buy this phone!!
go to your setting and then select the master clear supply the security code if you are ask and then buala... but then you must be aware that after doing this all your phonebook entires will be deleted entirely but those store on your sim will remain...note that your personal settings including the multimedia datas will be affected too...
there a problem with your phone memory, try adding an external card, if it has one. if you do have an external memory, try to remove it, and power-up your phone. if the problem persist it needs servicing.