On printer screen it is showing Error 6A00 and

Sep 10, 2009

- The links don't work for the stupid Canon website, it just goes back to the support home, so here are the answers in a bunch of comments statements:

Solution #1
Issue: ERROR LCD: Error code (5xxx through 9xxx) appears on the display
Solution: Press ON/OFF switch to reset the multifunction device

Reset the device when it is not functioning properly. If the device is not functioning properly or to clear memory, reset it.

1. On the operator panel, press and hold the <ON/OFF> button for one second. (The display will go blank.)
   
   Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.
   
   
2. Wait approximately ten seconds and then press the <ON/OFF> button again.
   
   
3. Wait until the device has completed its cycling process before submitting another job request.

Sep 10, 2009

- Solution #2
Solution: Press Stop/Reset and ON/OFF to reset the printer

Stop/Reset - ON/OFF To clear error messages displayed on the LCD or if the printer is not functioning as expected, it may be necessary to simultaneously press Stop/Reset and ON/OFF buttons.

1. With the printer powered on, press and hold down the <Stop/Reset> button then press the ON/OFF button.
   
   
2. Once the printer is powered off, hold down <Stop/Reset> and then press <ON/OFF>.

Sep 10, 2009

- Solution #3
Solution: Removing paper jams MP800R / MP830 / MP530

Removing Obstructions or Jammed Paper If [Paper output slot - The paper is jammed. Clear the paper and press OK] appears on the LCD, follow this procedure to clear the paper jam Clearing paper jams from the auto sheet feeder (ASF) or paper output slot
Clearing paper jams inside the printer
Clearing credit card-sized or 4" x 6" paper jammed inside the printer
ASF / Paper Output Slot

1. Turn off the printer.
   
   
2. Remove paper from the ASF.
   
   
3. Gently pull the jammed paper out.

1. If paper is visible from the ASF, use both hands to pull the paper out slowly.
   
2. If paper is visible from the paper output slot, use both hands to pull the paper out slowly.
   
   

1. If the paper tears and a piece of that remains inside the printer, open the scanning unit (printer cover) and remove the paper from inside the printer.
   
   Note: Be careful not to touch the components inside the printer.
   
   
2. Turn on the printer and confirm that the Alarm light is off.
   (If the jammed paper remains in the printer, the paper may be automatically ejected.)
   
   
3. Load paper back into the ASF.
   
   
4. Press <OK> to clear the message and continue printing. If you are printing from an application software, follow the instructions displayed on your computer.

Top

Paper jams inside the printer

1. Turn off the printer and disconnect the power cord and USB cable.
   
   
2. Remove the jammed paper slowly using the following procedure.
   
   
3. Open the rear cover to check if the paper is jammed.
   
   
   
   
4. Pull out the cassette and check if the paper is jammed inside the cassette area.
   
   
   
   
5. Stand the printer with the rear side down, holding the document cover.
   
   
6. Press the tabs together and pull the green cover toward you.
   
   
7. Check if the paper is jammed.
   (If you were not doing Duplex printing, you do not have to follow this procedure.)
   
   
   
   
8. Close the green cover and place the printer back to a normal position.
   
   
9. Reconnect the power cord and power on the printer. Confirm the Alarm light is off.
   
   
10. Load paper back into the ASF or cassette.
    
    
11. Press <OK> to clear the message and continue printing. If you are printing from an application software, follow the instructions displayed on your computer.

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Clearing credit card-sized paper jammed inside the printer
Credit card-sized and 4" x 6" sized paper must be loaded properly. If this media is not loaded properly, it will feed into the printer and will not exit. Credit card-sized paper should only be loaded in the ASF and in portrait orientation. 4" x 6" sized paper can be loaded in the ASF or cassette. But must be loaded portrait orientation.
If credit card-sized paper was loaded in landscape orientation in the ASF and did not eject (exit), please follow this procedure.

1. Turn off the printer.
   
   
2. Load the same paper type that is jammed inside the printer in portrait orientation.
   
   
   
   
3. Power on the printer.
   The paper stock in the ASF will automatically feed the jammed paper from the printer.
   
   
4. To resume printing, load the paper in portrait orientation.

If 4" x 6" sized paper was loaded in landscape orientation in the cassette and did not eject (exit), please follow this procedure.

1. Turn off the printer.
   
   
2. Open the rear cover.
   
   
3. Fold in four a piece of letter-sized plain paper.
   
   
4. Push in the folded paper until it hits the jammed paper.
   
   
   
   
5. If the jammed paper is visible from inside the printer area, pull it out and proceed to step 7.
   
   
6. If the jammed paper cannot be pulled out, push in the folder paper from the rear so the jammed paper is in between the feed rollers.
   
   
7. Pull out the folded paper and close the rear cover.
   
   
8. Power on the printer and confirm that the Alarm light is off.
   The jammed paper should automatically eject.
   
   
9. To resume printing, load the paper in portrait orientation.

Sep 10, 2009

- Solution #4
Solution: Unlock the scanner lock switch (MP800R / MP830)

Lock Switch Make sure to unlock the scanning unit before turning the machine on.

1. Lift the document cover open.
   
   
2. Slide the scanner lock switch to the release mark.
   
   
   
   
3. Close the document cover.
   
   
4. Press <ON/OFF> to turn off the machine.
   
   
5. Wait approximately 5 seconds then press <ON/OFF> to power back on the printer.

Sep 10, 2009

- Solution #5 isn't really a solution.
Solution: The MP830 may require repair

Unfortunately, the issue you describe seems to indicate that your product requires repair service. Canon has excellent service options and we are eager to provide any assistance you may need. Click the link below to locate an authorized service facility and obtain further instructions. Find a Service Location
If you still have questions about the issue you are experiencing, a Technical Support Representative will be happy to answer any question you may have. You can contact us through the email link or phone numbers listed below.

• Obtain Support by Email
  
• For toll-free technical support*, please call 1 (800) 828-4040 during regular business hours (currently Monday-Friday 10:00 a.m. - 10:00 p.m. Eastern Time, excluding holidays).
  
  * There will be a pay for support charge if your product is out of warranty (see next section, below).
  
  
• Toll-free TDD Support Line for the Hearing Impaired is available Monday - Saturday (excluding holidays) at 1-866-251-3752
  
  
• Technical Support is available for Customers in Canada at 1-800-OK-CANON
  

If your printer is no longer under warranty :

• For toll-free technical support*, please call 1 (800) 828-4040 during regular business hours (currently Monday-Friday 10:00 a.m. - 10:00 p.m. Eastern Time, excluding holidays).
  
  *Pay for support is required on all units outside their original warranty, unless covered by a Canon Extended Service Plan. If it is determined that there is a hardware failure, you have the option to purchase a new or refurbished product from our current product line, which includes units with Canon?s new ChromaLife inks, PIXMA Technology, a limited manufacturer?s warranty, free next business day shipping and discounted pricing. If you elect to take this option, the pay for support charge will be canceled.
  

So we may better assist you, please make sure that you can access your Canon product and have the following information available when you call:

• Product model name and serial number.
  
• Computer's operating system; for example Windows XP.
  
• Message displayed when the problem occurred.
  
• Steps you've already done to try to solve the problem.

We look forward to helping you rectify the issue you are experiencing and are always available to provide any assistance you may need.