Question about Canon PIXMA MP830 All-In-One InkJet Printer

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On printer screen it is showing Error 6A00 and error code. Whats does this mean and how can I fix it

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Well my best solution was to smash my printer to peices. thanks cannon for my brand new malfunctionaing printer that needs repaired. i repaired my peice of mind with a hammer and a few good drop kicks to my p.o.s. printer. I'll buy a new one but defninitely not a cannon!!!!

Posted on Mar 13, 2013

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In my IP 3000 during a print suddenly on the 3rd page, a big "crunch" sound. Paper was jammed - error 5100 or smthg, and managed to remove the paper... but then error 6A00 came up. I found this post and was saved. Manually moved the print head left and right, turned the printer on/off. Still the same error. Then I noticed a piece of torn paper lodged inside. Removed that, got inky fingers, and finally got printer in working condition.
Try to clean any foreign object inside.May be it can help you.

Posted on Sep 10, 2009

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From the Canon website, they have 5 possible solutions, none of them very specific to your particular error.

Solutions
for 6A00 Issue: ERROR LCD: Error code (5xxx through 9xxx) appears on the display

Solution: Press ON/OFF switch to reset the multifunction deviceSolution: Press Stop/Reset and ON/OFF to reset the printer

Solution: Removing paper jams MP800R / MP830 / MP530

Solution: Unlock the scanner lock switch (MP800R / MP830)

Solution: The MP830 may require repair

Posted on Sep 10, 2009

  • 3 more comments 
  • The Vanguardian
    The Vanguardian Sep 10, 2009

    The links don't work for the stupid Canon website, it just goes back to the support home, so here are the answers in a bunch of comments statements:

    Solution #1
    Issue:
    ERROR LCD: Error code (5xxx through 9xxx) appears on the display





    Solution:
    Press ON/OFF switch to reset the multifunction device























    Reset the device when it is not functioning properly.

    If the device is not functioning properly or to clear memory, reset it.


    1. On the operator panel, press and hold the button for one second. (The display will go blank.)

      Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer.


    2. Wait approximately ten seconds and then press the button again.


    3. Wait until the device has completed its cycling process before submitting another job request.







  • The Vanguardian
    The Vanguardian Sep 10, 2009

    Solution #2
    Solution:

    Press Stop/Reset and ON/OFF to reset the printer




















    Stop/Reset - ON/OFF

    To
    clear error messages displayed on the LCD or if the printer is not
    functioning as expected, it may be necessary to simultaneously press
    Stop/Reset and ON/OFF buttons.


    1. With the printer powered on, press and hold down the button then press the ON/OFF button.


    2. Once the printer is powered off, hold down and then press .







  • The Vanguardian
    The Vanguardian Sep 10, 2009

    Solution #3
    Solution:
    Removing paper jams MP800R / MP830 / MP530























    Removing Obstructions or Jammed Paper

    If
    [Paper output slot - The paper is jammed. Clear the paper and press OK]
    appears on the LCD, follow this procedure to clear the paper jam
    Clearing paper jams from the auto sheet feeder (ASF) or paper output slot

    Clearing paper jams inside the printer

    Clearing credit card-sized or 4" x 6" paper jammed inside the printer

    ASF / Paper Output Slot



    1. Turn off the printer.


    2. Remove paper from the ASF.


    3. Gently pull the jammed paper out.




    1. If paper is visible from the ASF, use both hands to pull the paper out slowly.

    2. If paper is visible from the paper output slot, use both hands to pull the paper out slowly.







    1. If
      the paper tears and a piece of that remains inside the printer, open
      the scanning unit (printer cover) and remove the paper from inside the
      printer.

      Note: Be careful not to touch the components inside the printer.


    2. Turn on the printer and confirm that the Alarm light is off.
      (If the jammed paper remains in the printer, the paper may be automatically ejected.)


    3. Load paper back into the ASF.


    4. Press
      to clear the message and continue printing. If you are
      printing from an application software, follow the instructions
      displayed on your computer.



    Top



    Paper jams inside the printer



    1. Turn off the printer and disconnect the power cord and USB cable.


    2. Remove the jammed paper slowly using the following procedure.


    3. Open the rear cover to check if the paper is jammed.




    4. Pull out the cassette and check if the paper is jammed inside the cassette area.




    5. Stand the printer with the rear side down, holding the document cover.


    6. Press the tabs together and pull the green cover toward you.


    7. Check if the paper is jammed.
      (If you were not doing Duplex printing, you do not have to follow this procedure.)




    8. Close the green cover and place the printer back to a normal position.


    9. Reconnect the power cord and power on the printer. Confirm the Alarm light is off.


    10. Load paper back into the ASF or cassette.


    11. Press
      to clear the message and continue printing. If you are
      printing from an application software, follow the instructions
      displayed on your computer.

    Top



    Clearing credit card-sized paper jammed inside the printer

    Credit
    card-sized and 4" x 6" sized paper must be loaded properly. If this
    media is not loaded properly, it will feed into the printer and will
    not exit. Credit card-sized paper should only be loaded in the ASF and
    in portrait orientation. 4" x 6" sized paper can be loaded in the ASF
    or cassette. But must be loaded portrait orientation.

    If
    credit card-sized paper was loaded in landscape orientation in the ASF
    and did not eject (exit), please follow this procedure.




    1. Turn off the printer.


    2. Load the same paper type that is jammed inside the printer in portrait orientation.




    3. Power on the printer.
      The paper stock in the ASF will automatically feed the jammed paper from the printer.


    4. To resume printing, load the paper in portrait orientation.


    If 4" x 6" sized paper was loaded in landscape orientation in the cassette and did not eject (exit), please follow this procedure.



    1. Turn off the printer.


    2. Open the rear cover.


    3. Fold in four a piece of letter-sized plain paper.


    4. Push in the folded paper until it hits the jammed paper.




    5. If the jammed paper is visible from inside the printer area, pull it out and proceed to step 7.


    6. If
      the jammed paper cannot be pulled out, push in the folder paper from
      the rear so the jammed paper is in between the feed rollers.


    7. Pull out the folded paper and close the rear cover.


    8. Power on the printer and confirm that the Alarm light is off.
      The jammed paper should automatically eject.


    9. To resume printing, load the paper in portrait orientation.



  • The Vanguardian
    The Vanguardian Sep 10, 2009

    Solution #4
    Solution:
    Unlock the scanner lock switch (MP800R / MP830)




























    Lock Switch

    Make sure to unlock the scanning unit before turning the machine on.


    1. Lift the document cover open.


    2. Slide the scanner lock switch to the release mark.




    3. Close the document cover.


    4. Press to turn off the machine.


    5. Wait approximately 5 seconds then press to power back on the printer.





  • The Vanguardian
    The Vanguardian Sep 10, 2009

    Solution #5 isn't really a solution.
    Solution:
    The MP830 may require repair



















    Unfortunately, the issue you describe seems to indicate that your
    product requires repair service. Canon has excellent service options
    and we are eager to provide any assistance you may need. Click the link
    below to locate an authorized service facility and obtain further
    instructions. Find a Service Location

    If
    you still have questions about the issue you are experiencing, a
    Technical Support Representative will be happy to answer any question
    you may have. You can contact us through the email link or phone
    numbers listed below.



    • Obtain Support by Email

    • For
      toll-free technical support*, please call 1 (800) 828-4040 during
      regular business hours (currently Monday-Friday 10:00 a.m. - 10:00 p.m.
      Eastern Time, excluding holidays).

      * There will be a pay for support charge if your product is out of warranty (see next section, below).


    • Toll-free TDD Support Line for the Hearing Impaired is available Monday - Saturday (excluding holidays) at 1-866-251-3752


    • Technical Support is available for Customers in Canada at 1-800-OK-CANON

    If your printer is no longer under warranty :



    • For
      toll-free technical support*, please call 1 (800) 828-4040 during
      regular business hours (currently Monday-Friday 10:00 a.m. - 10:00 p.m.
      Eastern Time, excluding holidays).

      *Pay for support is
      required on all units outside their original warranty, unless covered
      by a Canon Extended Service Plan. If it is determined that there is a
      hardware failure, you have the option to purchase a new or refurbished
      product from our current product line, which includes units with
      Canon?s new ChromaLife inks, PIXMA Technology, a limited manufacturer?s
      warranty, free next business day shipping and discounted pricing. If
      you elect to take this option, the pay for support charge will be
      canceled.

    So we may better assist
    you, please make sure that you can access your Canon product and have
    the following information available when you call:



    • Product model name and serial number.

    • Computer's operating system; for example Windows XP.

    • Message displayed when the problem occurred.

    • Steps you've already done to try to solve the problem.

    We
    look forward to helping you rectify the issue you are experiencing and
    are always available to provide any assistance you may need.








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bluegreenash
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SOURCE: 6A00 error

The error seems to indicate a failed sheet feed, check the paper path to see for any stuck bits of paper, however I have heard that this can also be caused by a flaky sensor in the paper path.....

apparently the best way to deal with this is to turn it upside down and give it a shake.

hope this helps

Posted on Oct 01, 2008

  • 154 Answers

SOURCE: Error Code 6A00, printer not working MP830

Move you ink heads out of the way and look inside, you will see the waste ink sponges and a little white plastic flap that may be jammed in position, wiggle it a little to free it and then continue to move it to make sure its free. This should solve it for you.

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Posted on Jun 23, 2010

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The 6A00 is a Canon generic code for paper path jam.

Solution 1:
Move the printhead carriage back and forth a few times.

Solution 2:
Check the purge unit: Moving the print head assembly will not clear a purge unit if its jammed with paper, paper clips, push pins, screws, cookie crisp, flower bud pods or the like.

Solution 3:
Press the ink pads down in the purge unit.

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