Question about Memorex Mega Travel Drive HDD 12GB 12 GB USB 2.0 Hard Drive

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It is recognized by device manager and the message is that it is working properly but it appears empty and it won't format and Disk Manager doesn't see it. Properties says there are no bytes on it and that it is a Removable Disk with File system: NTFS. SO how to format or use it? I cannot copy anything to it. Thanks, soma

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I would try it in a different computer, maybe like a Mac if you can. The Disk Utility is fairly good.

It may be defective though, I have seen them go bad before.

Posted on Sep 10, 2009

Testimonial: "Great thanks, will try your suggestion. I think it may be defective too as it used to work."

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Disconnect all other USB devices from the computer as they may interfere with the operating system detecting the external hard drive.

Reboot the computer if the USB hard drive is still not recognized.


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If you are using a USB hub, remove the device and plug the external hard drive directly into a USB port.


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If it is still under warranty, take the device to the computer store where it was purchased to have it repaired or replaced.


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