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Fridge and freezer not cooling

Lightning struck by the house today and all of a suddent the fridge/freezer are not cooling. Power works, but water won't come out of door, etc. It's only 5 years old from the Professional Series line, purchased from Sears.

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  • charistaylor Sep 10, 2009

    Any idea if that is an expensive thing to fix w/o a home owner's insurance policy?

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The main control board is probably damaged. Home owners policy may help pay for it.

Posted on Sep 10, 2009

  • gillville482 Sep 10, 2009

    The main control board is probably damaged. Home owners policy may help pay for it.

  • gillville482 Sep 11, 2009

    If it is a GE unit it will be costly ($180.00) Other wise more like $90.00. Better than buying a new unit though.

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Kimberley, try this:

First see any sign of ice build up in the freezer.

1. Switch off power from wall outlet.
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3. You may now see a puddle of water under the fridge. Clean the floor and inside of the fridge if water and other fluids visible .
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Freezer working but no cool in Fridge/No Ice making


This is one of the common problem throughout the world. It's because of not going through User Manual before using the fridge. <br /><br />To get better cooling, dispensing water, ice cubes from your refrigerator, please follow the steps. <br />1. Keep temp setting between 3 degree and 5 degree Centigrade.<br />2. Ensure, freezer door and mail door of Refrigerator are closed properly.<br />3. Check freezer fan is working. If struck by frosting behind the freezer, you have to defrost it.<br />4. Defrost cycling is not functioning properly. Because your set temp is less than 3 degree or in minus.<br />5. Auto defrost cycle not activated due to thermostat, timer, heater malfunction. <br />First, locate the defrost timer which may hiddenbehind corners of the fridge at the back bottom, in some models located in theceiling of the fresh food section or behind the cold control cover. Once youlocate the defrost timer, slowly turn the screw in the middle of the defrosttimer with straight screwdriver until the fridge shuts off. Now it's indefrost. If the defrost heater(s) starts, replace the defrost timer and defrostthermostat. If the heater(s) does not start, unplug wire cord to check ohm testfor continuity of heater. If continuity is there, plug cord wire which givespower 120volts (check specification) to heater. If heater no starts, bypassdefrost thermostat by join the 2 wires in the defrost thermostat. If the heaternow comes on, replace the defrost timer and defrost thermostat. If the heateritself is bad, replace it<br />6. Check water line to make ice are not tint or remove kinks in water source line in the back of refrigerator to increase water pressure.<br />7. Check solenoid valve in the rear side of refrigerator back is activated. <br />8. If solenoid activated,no water flow means, have to clean solenoid valve. <br />9. Check shut off arm is not struck due to over ice stores in the ice bucket. Remove it.

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Hi i have a RSA1WTMH1/XEU fridge freezer side by side, it just stopped working on both freezer and fridge the fans are still going theres no ice build up on fans coils are clean. I did a reset and still...


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Check out these tips...they can help you figure out whats going wrong with yourrefrigerator and why it is not cooling

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