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My sims 2 double deluxe will not run i boght it last night and when i go to start the game it shows the game minimized on the start toolbar and it freezes up the pc i am way above minimum requirements and have all updates drivers

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First, be sure to get the patches (if any) from the MAXIM website that may fix this issue. link: http://thesims2.ea.com/update/index.php

Second, user CACHE files have become corrupted. These are found in your Documents folder under EA Games/Sims 2. In most cases there will be two of them, accessory.cache and groups.cache. These files can become corrupted from regular gameplay and prevent your game from booting.

You can safely delete both files, and the game should boot normally. It will generate new .cache files upon booting successfully.

Third, try adding an exception for your game to the firewall you use:

1) Go to your control panel
2) Open Windows firewall
3) Click the Exceptions tab
4) Click add program
5) Select your game
6) Try to run the program normally

You can try those solutions in any order, you may start from the third one. Hope this helps, good luck!

Posted on Sep 10, 2009

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