Question about Hitachi 50V500 50 in. HD-Ready LCD Television

1 Answer

Hitachi 60v500a

A blue aura in the center of the screen when light colors are present. a red aura in the center of the screen when black or dark colors are present. i replaced the bulb a few days ago.

Posted by on

  • 3 more comments 
  • twburnette Apr 17, 2008

    I had the same problem with my 60V500A, big red glow in the center continuing to grow, picture washed out by the red light. I called the customer relations department like you suggested and they were great. I spoke to Josh and he actually told me he had heard of the problem and it sounded like the light engine. He also told me they would have no problem sending the part to a local Hitachi dealer once the problem was diagnosed. My local guy came out last Tuesday, the part was ordered, and he brought it back yesterday. It cost $288, but not too bad. The set was out of warranty. The picture is great again, maybe better than before. I didn't realize how bad it had gotten. Thanks for the info.

  • indykelley Sep 24, 2008

    Our 60" Hitachi has all the same syptoms listed. We just got off with customer service where we told them we have done our research. They claim that no TV's out of warranty have been sent parts free of charge. Ours is only 4 years old. They asked us to gather information on how old the TV's were on these websites. All information is helpful....

  • badger80 Oct 05, 2008

    My 60v500a is about 4 years old and I have the red glow problem. Is it just a bulb replacement or more than that? The previous comments reference the light engine needing replacement. What is the difference, if there is one?

  • Mary164 Oct 21, 2008

    I just had my light engine replace on my Hitachi 60v500A tv for the 2nd time in 4 years. The first time it was under warranty..not this time I was told it wasn't under warranty and I had to pay $480.00 to get repaired. In addition to having to replace the light engine twice I also had to replace the light bulb.



  • Anonymous May 13, 2009

    hi i have a Hitachi 60v500a and the set does not turn on i have three lights on front it tries to go on but no luck can anyone help

×

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Sniper:

    An expert who has posted more than 50 answers, of which 90% or more were rated as helpful.

  • Expert
  • 58 Answers

You have a defective light engine and here is what you need to do...we just went through this. Call Hitachi's customer relations department at 800-654-7013. Tell them what your set is doing and that you have a bad light engine. They will act like they've never heard of this but they have. They will give you the names of some certified Hitachi dealers in your area to call. Call the dealer and once they send a tech out that confirms the problem, takes less than one minute, call Hitachi's customer relations back and tell them you had a tech come out. All of a sudden, they will know about the problem...imagine that! Hitachi will call the dealer directly and once the dealer confirms with them that it's a bad light engine, Hitachi will send out the part to the dealer and Hitachi will pay for the part.

Now if your set is not still under warranty, ours was not, you will have to pay the install. Our install was $400...worth it to us on a $3600 TV that's only 3 years old.
The part cost around $1500 but again HITACHI WILL PAY FOR IT. You only pay the install. DO NOT let any dealer tell you that you have to pay for the part once they get it. Most certified dealers will not do that. Please call only their customer relations departement at the number above. Hitachi's regular customer service will have you chasing your tail...Good Luck!

Posted on Dec 13, 2007

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Samsung LCD TV diagnosis. Possible tcon board?


T-con board is causing all your problems. You are correct. You can get parts from here: TV Parts Universal TV Stands DLP Chips ShopJimmy

Sep 21, 2015 | Samsung Televison & Video

1 Answer

My hitachi 55" ultravision hdtv has a green pear shaped color on the screen, only when it has a dark background, other than that no distortion, no blueing in the corner, no blurriness, nothing. What i


Damaged Optical light engine, this is not the only Hitachi with this problem the ones before the oval was red and was finally settled two years ago in a class action lawsuit.

Dec 15, 2012 | Hitachi UltraVision CineForm 55VG825 55"...

1 Answer

What causing the dominate red screen to display on my Hitachi Rear Projection, MDL 60v500a.


If it's red everywhere, even the white areas, the first thing to check would be the color wheel. It's probably not turning and the red section is the part presently in the projector beam. The color wheel is a disk with red, green and blue sectors. Failure modes include bad bearings in the wheel or its motor, a break in the drive mechanism (belt? I haven't seen the inside of this model), motor burnout or motor drive electronics.

Unplug the set, remove the back and find the color wheel. Try turning it gently by hand to see if it is binding. Plug the set in, turn it on and watch the wheel to see if it spins. Caution: unless you are familiar with electronics work, avoid contact with any part of the inside of the set, especially around the lamp, while it is powered. You could get burned by hot components around the lamp or electrically shocked. At this point, all you are doing is observing.

Oct 22, 2010 | Hitachi 60V500 60" Rear Projection...

1 Answer

Redness


prob. pix tubes or fluid needs changing take off screen and look into tubes while set is running see if pix is present in green and blue tubes if it looks cloudy fluid needs changing if its dark with a pix you can try to adj. green and blue g2 if not you will need green and blue pix tube

Jul 23, 2009 | Hitachi 51F59 51" HDTV Projection...

1 Answer

Picture is very dark and color not too good.


Take the front speaker grille off; it is stiff but will pull off. Take off the access panel underneath; four or five screws. Inside you will find a screen/focus block control assembly. Get a flashlight. Turn up the screen controls SLIGHTLY. for RED, GREEN AND BLUE. The best way to do this is to turn off the color first and make sure you end up with a good black and white pix ( not tinged green, red or blue) then turn the color back up in the menu.

May 11, 2009 | Televison & Video

2 Answers

Have a green tint over 90% ot the center of the screen


I had the same problem with my 60V500A about a year ago. The screen got a red tint in the center and the image was fuzzy in that area. A new lamp didn't solve the problem. I did some checking and found out that the original light engine used in this model had a cooling issue that could cause the light engine to overheat and distort the LCD panels. My warranty had run out more than a year before this happened so I figured I was screwed since the light engine was so expensive. I decided to call Hitachi tech support and see if I could get a discount on the cost of a new light engine since the cooling problem was a known issue for this model TV. I calmly explained to them that I was aware of the cooling issue in the light engine and that I felt like a $4000 TV should last more than two or three years. Tech support gave me the phone number for my local authorized Hitachi service center and I gave them a call. Once the technician confirmed that it was the light engine that was the problem Hitachi sent him a replacement light engine at no cost to me. I was WAY past my warranty period so I still had to pay for the labor to replace the light engine. $300 for labor was a lot cheaper than buying a new light engine or tossing the TV and buying a new one. I have to say that Hitachi earned my respect for admitting there was a problem and doing what was needed to correct the problem more than a year after my warranty had expired.

Feb 20, 2009 | Hitachi 50V500 50 in. HD-Ready LCD...

1 Answer

Hitachi 50UX57B 50 inch Rear Projection smearing...


try this

use the advanced options page and reset the factor blue and red convergence defaults then do re apply the auto color defaults color at first it seemed very red (which is good because red was the missing factor in the green picture) but after reseting all the color and tints to the normal ranges I then reset the color auto correct again and all seems fine.

Sep 18, 2007 | Hitachi 50UX57B 50" Rear Projection...

1 Answer

Red spot when screen is black


Your light engine will need to be replaced as you have a LCD panel failure. Here is the link to the part number for the model 50V500 if you have the 50V500A it has a different part number. http://www.partstore.com/ProductDetail.aspx?ProductSKU=8286849&ProductType=PART&ModelID=374014

Mar 14, 2007 | Hitachi 50VX500 Television

1 Answer

Blue Spot in top center of screen


same problem, guy said i need a COLOR DRIVE!! $1000, trying to find cheaper

Jan 07, 2007 | Hitachi 60V500 60" Rear Projection...

Not finding what you are looking for?
Hitachi 50V500 50 in. HD-Ready LCD Television Logo

1,753 people viewed this question

Ask a Question

Usually answered in minutes!

Top Hitachi Televison & Video Experts

Jaime Hernandez

Level 3 Expert

2334 Answers

The Knight
The Knight

Level 3 Expert

75169 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Hitachi Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...