Question about Pure Digital Flip Video Ultra Camcorder

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How do you uninstall FlipShare from a MacBook?

I was installing Flip Share onto my computer when the internet failed and the installation froze. Now I am told to uninstall the program and I have no idea how to do that.
Please tell me how.
Thanks
Joanne

Posted by on

  • joannefilm Sep 10, 2009

    You are right that the installation did not complete and the computer is reading it as a corrupted file.
    But where is Start/Control Panel/Add Remove Programs on a Mac? I believe this is a PC fix.
    But thanks for trying.
    Joanne

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If it froze then the installation should not be complete. If it is. Go to START / CONTROL PANEL / ADD REMOVE PROGRAMS / When the list of installed programs populates (comes up) scroll down to highlight the Flip Share and click on change remove and wait till it goes away, usually less then 15 seconds. Answer yes to any questions that come up during the removal :)

Posted on Sep 10, 2009

  • joshuajack Nov 08, 2010

    Umm. . . PC People - please do not ATTEMPT to comment on Mac-related issues. There is no "start" there is no "control panel" there is no "add/remove" programs."
    1. Make sure that the program is not in the "Login Items" through the Accounts Panel in System Preferences.
    2. Browse to the folder "/Library/Application Support/Flip Video"
    3. Run the "Flipshare Uninstaller" App
    4. If it is not there, then the Application (not Program - that is a PC term. Apps are all inclusive files that hold all the information required to run, unlike a program that scatters tons of files all over the system) is not installed and you don't have to worry about it.

    Hope that helps.

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How to uninstall flip share form my flip video camcorder


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Flip software (Flip Share) quits unexpectedly on my Mac 10.5.6


HERE IS WHAT FLIP VIDEO SENT FOR A FIX:
Dear Suzie,

Thank you for contacting us.

We will need to try to uninstall and reinstall the FlipShare program on your Macintosh computer. To do this please try the following:

1. Please open your HD and in the search field type “3ivx”. Drag all 3ivx files into your trash can, and empty it. To uninstall FlipShare on your Mac, please go to MacIntosh HD > Library > Application > Support > Flip Video > FlipShare Uninstaller
2. Reboot the computer

If you are receiving the message, "Unable to update database file," when upgrading to FlipShare 5.6, there may be a corrupted file within your existing FlipShare database.

Please try the following to upgrade to the current version of FlipShare and import your videos into the application.


1. Copy your entire FlipShare Data folder onto your desktop or another drive
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- ensure that you have copied all of the contents of the FlipShare Data folder and have secured a complete back-up of this file

2. Delete the FlipShare Data folder from your "Username">Movies>Flip Share Data>

3. Uninstall FlipShare
- MacIntosh HD > Library > Application Support > Pure Digital Technologies > FlipShare Uninstaller

4. Reboot your computer

5. Click on the link and follow the on-screen instructions to install FlipShare 5.6 onto your computer

For Macintosh systems (including Snow Leopard): http://download.theflip.com/update.theflip.com/app/fvsw/561/update/Setup_FlipShare.dmg

6. Once FlipShare 5.6 has fully installed, launch the program

7. Go to the Help directory and choose "Recover other FlipShare files..."

8. Click Proceed and select the Videos folder of the drive where you saved your FlipShare Data folder
- the FlipShare Data recovery tool will import your videos into FlipShare


Should the issue persist, please do not hesitate to contact us again so we may further troubleshoot.


Thank you,
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Can not see the videos in the Flip Share window


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Flip share video application unexpectedly quits


Solved - I had the same problem.

The original "Flip Video For PC" software that came preinstalled on my Flip worked fine. But after being nagged to "upgrade" to FlipShare, I experienced the same crash problem mentioned here. Even worse, the FlipShare installation nuked the original program files from the Flip!

In my case, I think my computer's processor did not meet the minimum system requirements of the newer FlipShare software. The original "Flip Video For PC" software requires a 2Ghz P4 or higher; the FlipShare software says it requires a dual-core 4Ghz or higher. So when the FlipShare software tries to load the ippvideodecoder.ax module on an under-powered processor, it just crashes. Bad design.

I bet that most of the people posting this same problem here have processors that are "borderline".

Anyway, here's how to get the original Flip Video software back and re-install it on your computer:

Disclaimer: I assume no responsibility if you screw up your Flip or lose your videos. I can only tell you this method worked for me.

1) Use Control Panel, Add/Remove Programs to uninstall FlipShare and 3vix.

2) Download "Flip Video For PC" v3.7 from here:
http://www.theflip.com/app/prius/37/update/

3) Follow the written instructions here for formatting your Flip and reinstalling the software:

http://www.youtube.com/watch?v=JYc8N3dmxhU

Important: this guy tells you how to back up any existing videos on your Flip BEFORE you format it.

After formatting, I had some initial trouble with the installation not finding my (empty) Flip. Here's a workaround: the installation creates a folder called "FlipVideo Updater Support Files", and within that a subfolder called "files_to_install". Copy the entire contents of that subfolder to the root of your Flip. Re-run the installation and it should now be recognized.

4) Bonus: once you've got the old software reinstalled and working, you may want to disable the annoying "Upgrade To FlipShare" nag screen that bugs you every time you run the software. Simply browse your Flip and delete the following file:

[drive letter]\System\VIEWER\PD\checkForUpdate.txt

No more nag screen!

I hope this info is helpful to those who experienced the same problem. Flip tech support people are absolutely clueless.

best,
JohnB

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